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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I was very pleased with the outcome of he invitations I ordered. Super easy process and received quickly.
I have ordered same picture wraps in past and have not been disappointed. Love these.
All of my save the dates/invitations were so beautiful and perfect! Everything I dreamed of and more!
Site is arranged well and easy to navigate. Order processed quickly and accurately.
My order was shipped and delivery quickly. It was also well made and well printed.
I loved my tags when I received them! I had to put a big rush on them when I ordered them and they even arrived a bit than expected.
Super easy for me to create the tag I wanted and super fast delivery! Thank u!
I was very pleased with the quality and how fast I received them. Thank you
I felt the pricing was a little high, but they were beautiful!
Easy, quick, no snags along the way. Would use again if there is another product I want.
I ordered two decks of cards for my bowling team and they loved them! So cute and they shipped really fast!
Everything came quick and perfect thank you so much!
Love my blanket. Even the pictures that were supposed to come out blurry came out good.
I discovered Zazzle as I wanted something unusual for my sisters 85th birthday. The result was dazzling, charming and remarkable. So easy, price reasonable and it arrived two days early. I'm hooked!
Designing my product on Zazzle was simple but the quality ended up not so good, especially the picture on the tote I got. It's blurry and the tote looks kind of dirty but I'm afraid to wash it in case the picture erases more.
I had a great experience product was as described and will use them again in the future
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hello Pri! I am so sorry to hear about your custom tote bag. We would love the opportunity to make this right and so I’ll be reaching out to you directly by e-mail.
I look forward to assisting you further!
Thank you,
Zazzle!