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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Pennsylvania
3 reviews
0 helpful votes
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Amazing
August 18, 2022

The invites are exactly how we wanted! Beautiful, would definitely recommend this shop

Date of experience: August 18, 2022
Texas
2 reviews
0 helpful votes
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TOO MUCH SPAM
August 18, 2022

I unsubscribed because you are literally flooding my inbox. Thank you for the product, but please don't contact me again. I'll call you.

Date of experience: August 18, 2022
New Hampshire
1 review
0 helpful votes
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Fast service
August 18, 2022

It was fast service and would use again! Very pleased with end result.

Date of experience: August 18, 2022
Pennsylvania
1 review
0 helpful votes
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Feedback
August 18, 2022

Excellent job with the item. It was perfect and I really enjoy it

Date of experience: August 18, 2022
Texas
1 review
0 helpful votes
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Invitation
August 18, 2022

I love how the invitations came out! Totally would buy it again!

Date of experience: August 18, 2022
Arizona
2 reviews
0 helpful votes
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One of my mother's final wishes before passing was to not have a large funeral or even a public obituary. I wanted to honor her wishes but also to let distant and close friends/relatives know that she had passed. I started looking for different options and nothing seemed to fit; Zazzle's death announcements were the perfect solution. Options for the announcements could be customized, photo uploaded, even personal wording could be added. I was also able to purchase customized return labels and foil labels at the same time. The final announcements and labels arrived on time, excellent paper/printing quality, no errors, and were a beautiful tribute to my mother. She would have loved the final result because they were so like her: classic, elegant, and understated.

Thank you, Zazzle.

Date of experience: August 18, 2022
Florida
1 review
0 helpful votes
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Very pleased with the overall experience. Really loved how organized and detail my package arrived. Thank you!

Date of experience: August 18, 2022
New York
1 review
0 helpful votes
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Custom cards
August 18, 2022

Love this site to customize cards with your own words

Date of experience: August 18, 2022
Pennsylvania
2 reviews
0 helpful votes
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Invitations
August 18, 2022

We just love the way our Sweet 16 Birthday invitations turned out! You guys never disappoint!

Date of experience: August 18, 2022
Illinois
1 review
0 helpful votes
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Perfect
August 18, 2022

The pins came out perfect. Wanted a memento for our girls trip to Savannah and they look very cute on the fanny packs I ordered!

Date of experience: August 18, 2022
North Carolina
1 review
0 helpful votes
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Beautiful
August 18, 2022

Wonderful... Beautiful selection, easy to order! Great prices.

Date of experience: August 18, 2022
Florida
1 review
0 helpful votes
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Super cute
August 18, 2022

This is the first time I ordered from zazzle and it won't be the last.
Great cards for the baby shower with a cute design.
I received them faster than expected & am very pleased.

Date of experience: August 18, 2022
Connecticut
1 review
0 helpful votes
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Birthday invited
August 18, 2022

Excellent experience! Great product! Fast shipping!

Date of experience: August 18, 2022
California
1 review
0 helpful votes
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Quick delivery
August 18, 2022

Formating was a little hard but i managed. I wish there was a bit more flexibilty for verbage but it they turned out great.

Date of experience: August 18, 2022
Tennessee
1 review
0 helpful votes
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So cute!
August 18, 2022

Perfect invitations for our daughters first birthday. So cute. Arrived sooner than expected!

Date of experience: August 18, 2022
North Carolina
2 reviews
0 helpful votes
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Sandra Boynton cards
August 18, 2022

Easy to navigate Zazzle site & the quality of the cards are great!

Date of experience: August 18, 2022
Florida
1 review
0 helpful votes
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Fast shipping!
August 18, 2022

Fast shipping time! Design looked as desired! Can't wait to send them out!

Date of experience: August 18, 2022
New York
1 review
0 helpful votes
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Amazing!
August 18, 2022

Loved the save the date cards, delivered quickly and neatly!

Date of experience: August 18, 2022
Michigan
1 review
0 helpful votes
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Fast Delivery
August 18, 2022

Fast Delivery, and it was exactly what I wanted! The colors and fonts were what I wanted and overall beautiful.

Date of experience: August 18, 2022
Michigan
1 review
0 helpful votes
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Great product and quick turnover
August 18, 2022

We found the perfect product and most important, was delivered pretty quickly.

Date of experience: August 18, 2022