Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I unsubscribed because you are literally flooding my inbox. Thank you for the product, but please don't contact me again. I'll call you.
It was fast service and would use again! Very pleased with end result.
One of my mother's final wishes before passing was to not have a large funeral or even a public obituary. I wanted to honor her wishes but also to let distant and close friends/relatives know that she had passed. I started looking for different options and nothing seemed to fit; Zazzle's death announcements were the perfect solution. Options for the announcements could be customized, photo uploaded, even personal wording could be added. I was also able to purchase customized return labels and foil labels at the same time. The final announcements and labels arrived on time, excellent paper/printing quality, no errors, and were a beautiful tribute to my mother. She would have loved the final result because they were so like her: classic, elegant, and understated.
Thank you, Zazzle.
Very pleased with the overall experience. Really loved how organized and detail my package arrived. Thank you!
We just love the way our Sweet 16 Birthday invitations turned out! You guys never disappoint!
The pins came out perfect. Wanted a memento for our girls trip to Savannah and they look very cute on the fanny packs I ordered!
Wonderful... Beautiful selection, easy to order! Great prices.
This is the first time I ordered from zazzle and it won't be the last.
Great cards for the baby shower with a cute design.
I received them faster than expected & am very pleased.
Excellent experience! Great product! Fast shipping!
Formating was a little hard but i managed. I wish there was a bit more flexibilty for verbage but it they turned out great.
Perfect invitations for our daughters first birthday. So cute. Arrived sooner than expected!
Easy to navigate Zazzle site & the quality of the cards are great!
Fast shipping time! Design looked as desired! Can't wait to send them out!
Fast Delivery, and it was exactly what I wanted! The colors and fonts were what I wanted and overall beautiful.
We found the perfect product and most important, was delivered pretty quickly.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

