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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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My order came out exactly as I was hoping! And on time!
Shopping was easy and the results perfect! I found something I liked and was able to customize it for our event.
Zazzle is always fast and easy to shop from. The products are great and the custom products always come out fabulous!
Very satisfied with my order, getting very positive feed back from the design I chose 100% satisfied
Great experience! Order came fast. Item as expected.
I had a great experiance ordering through Zazzle. I did have to expidite my order and I felt the shipping charges were very high, but it was my fault waiting till last minute. If I can suggest one thing is offer a less expensive shipping option for last minute orders, especially to loyal customers.
The overall experience was good. The paper quality and the print job were fine. The price is too high in my opinion. I think business wise I should get a manufacturer and not a POD service.
Very pleasant and received order in a timely manner very clear and just as a asked
Very easy to customize & great delivery time. Invites took exactly one week to arrive!
The invitations are perfect! Ordering was so easy and they were delivered sooner than expected. Thank you!
I was shocked! We received our Trump flags a few days after our prder.We love our flags and we will be doing more business with Zazzle! Thankyou Zazzle!
Fast service and great product. Love the cards I received
The service was quick, easy, and fast. The delivery was timely. Great product
Zazzle processed my order and took my money, approved of my design, then emailed me after the fact stating that the photo used contained copyrighted material that neither us or Zazzle owns the rights to. The photo in question was fanart from the game, Monster Hunter World, neither of which have any sort of copyrighted material associated with it. Very disappointed and currently fighting to get my money back. Absolutely ridiculous that I can create custom t-shirts and other garments from other video game franchises with no issues, yet when I want to get a custom cat collar for my cat named Kirin, I'm ripped off. You can expect to hear from me if my money is not returned, and I will never even attempt to use Zazzle's services again. Enjoy losing out on not just this purchase, but all other future revenue that could be brought in from myself or my friends. Abysmal site. Abysmal service. Truly an unbelievably upsetting experience.
Cute design and very fast shipping. Received in days.
They were adorable. I wished these cards would come with envelops but you can get those separate. They are perfect for the occasion in celebrating a new life! They shipped in about a week.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hello Sterling!
We are truly sorry to hear about your experience. We will be reaching out to you directly via e-mail to further assist!
Kind regards,
Thank you,