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ZazzleReviews 13,636

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
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Customized just right
August 17, 2022

Good quality card. Customized. Im a returning customer. Would recommended.

Date of experience: August 17, 2022
Illinois
1 review
0 helpful votes
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Weeding invites
August 17, 2022

Look amazing and came early! Thank you so much! Great quality too

Date of experience: August 17, 2022
New Hampshire
2 reviews
0 helpful votes
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Pretty napkins
August 17, 2022

I like all the choices there are on Zazzle for all kinds of occasions! The napkins I choice for a bridal shower were very pretty and a nice quality.

Date of experience: August 16, 2022
Utah
1 review
0 helpful votes
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Fantastic
August 17, 2022

Fantastic, no issues, easy to customize, looked good. And came quickly.

Date of experience: August 16, 2022
Texas
1 review
0 helpful votes
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Beautiful Custom Invitations
August 17, 2022

Very pleased with the end product. Would highly recommend.

Date of experience: August 16, 2022
California
1 review
0 helpful votes
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Dreams Do Come True!
August 17, 2022

I love the invitations and was thrilled how quickly I received such a professional, personalized product!

Date of experience: August 16, 2022
California
1 review
0 helpful votes
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Quick and easy
August 17, 2022

Arrived a day earlier than expected. Loved the design

Date of experience: August 16, 2022
Florida
1 review
0 helpful votes
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Perfect
August 17, 2022

Quality, print, color everything is perfect i love it

Date of experience: August 16, 2022
Arizona
1 review
0 helpful votes
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Fast & Easy
August 17, 2022

My delivery arrived earlier than expected and was complete.

Date of experience: August 16, 2022
Missouri
1 review
0 helpful votes
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Quality
August 16, 2022

The wedding invitations are beautiful! However, I was disappointed with the envelopes. They are very thin and my invitation shows right through.

Date of experience: August 16, 2022
Virginia
2 reviews
0 helpful votes
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Great Turn Around
August 16, 2022

Very professional, and quick. Images were clear. Cards were professional.

Date of experience: August 16, 2022
Texas
1 review
0 helpful votes
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Missing clip
September 15, 2022

I ordered 4 hall passes with 4 clips but only received 3 clips.

Date of experience: August 16, 2022
Idaho
1 review
0 helpful votes
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Fast and Easy
August 16, 2022

I had a great experience. Easy to order, fast delivery

Date of experience: August 16, 2022
Illinois
1 review
0 helpful votes
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Loveeeee them
August 16, 2022

Love them easy fast delivery will definitely order again

Date of experience: August 16, 2022
New York
1 review
0 helpful votes
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Nice and quick
August 16, 2022

No problems - easy to order and came within timeframe indicated.

Date of experience: August 16, 2022
Michigan
1 review
0 helpful votes
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Wedding vow renewal 25 yrs.
August 16, 2022

We love the invitations. I small thing. I ordered 16 and 3 different people counted 4 times each. There was only 15...

Date of experience: August 16, 2022
Texas
1 review
0 helpful votes
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It was good
August 16, 2022

I think y'all did a good job with the invitation that I order thank y'all so much

Date of experience: August 16, 2022
Wisconsin
1 review
0 helpful votes
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AMAZING!
August 16, 2022

My experience was great with Zazzle. I got ended up getting my order in under a week and it came early as well. The finished product looks amazing and I'm so happy to give these save the dates out to family and friends!

Date of experience: August 16, 2022
Ohio
1 review
0 helpful votes
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Bent Delivery
September 15, 2022

Product was great, but was bent pretty bad during shipping

Date of experience: August 16, 2022
California
1 review
0 helpful votes
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Cropped issue on funeral pamphlet
September 15, 2022

There was a white cropped line on all the pamphlets

Date of experience: August 16, 2022
Zazzle S. Zazzle Rep
over a year old

Hi Emily!
I'm so sorry to hear about your order and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Zazzle