Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zazzle

ZazzleReviews 13,636

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
How would you rate Zazzle?
grey stargrey stargrey stargrey stargrey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow mary H.
Unfollow mary H.
Share Review
Report Review

Metkad
August 16, 2022

Wonderful always quality!? Arrived on time. Can always find exactly what i need or want.

Date of experience: August 16, 2022
Texas
1 review
0 helpful votes
Follow Miss Y.
Unfollow Miss Y.
Share Review
Report Review

Shower invites
August 16, 2022

Good quality, timely service, lovely printing. Definitely recommend this service.

Date of experience: August 16, 2022
California
1 review
0 helpful votes
Follow ashley U.
Unfollow ashley U.
Share Review
Report Review

Youth Sports Badges
August 16, 2022

All turned out great. Just what I was looking for.

Great quality

Date of experience: August 16, 2022
Mississippi
1 review
0 helpful votes
Follow madison I.
Unfollow madison I.
Share Review
Report Review

Save the Dates
August 16, 2022

So easy to find the design I wanted and to personalize it! Arrived early and way better than I thought it would be!

Date of experience: August 16, 2022
New York
1 review
0 helpful votes
Follow noreen M.
Unfollow noreen M.
Share Review
Report Review

Surprise birthday invitation
August 16, 2022

Lovely selection, well done, budget friendly invitation. Just what I needed.

Date of experience: August 16, 2022
New York
1 review
0 helpful votes
Follow miranda T.
Unfollow miranda T.
Share Review
Report Review

Great!
August 16, 2022

Making it what I wanted was so simple, and my thank you cards turned out perfect!

Date of experience: August 16, 2022
Minnesota
1 review
0 helpful votes
Follow JT K.
Unfollow JT K.
Share Review
Report Review

Coasters
August 16, 2022

Received in timely manner. Nicely made. No problems

Date of experience: August 16, 2022
Georgia
1 review
0 helpful votes
Follow Melissa V.
Unfollow Melissa V.
Share Review
Report Review

Zazzle is awesome
August 16, 2022

I have used zazzle several times and I have never had a bad experience, always on time and always exactly as I ordered

Date of experience: August 15, 2022
California
1 review
0 helpful votes
Follow Yoongimarryme S.
Unfollow Yoongimarryme S.
Share Review
Report Review

LOVE IT
August 16, 2022

Good quality and amazing good simple prints! Cheap and simple

Date of experience: August 15, 2022
Kentucky
1 review
0 helpful votes
Follow martha M.
Unfollow martha M.
Share Review
Report Review

No thank you
August 16, 2022

I won't be ordering again because of forced comments

Date of experience: August 15, 2022
Maryland
1 review
0 helpful votes
Follow Sharon D.
Unfollow Sharon D.
Share Review
Report Review

More invitations
August 15, 2022

I've been ordering invitations for a variety of family occasions for years. These were awesome. Colors clear and bright, quick delivery and way to personalize

Date of experience: August 15, 2022
California
1 review
0 helpful votes
Follow Koko F.
Unfollow Koko F.
Share Review
Report Review

Great invitation
August 15, 2022

I ordered to create a picnic invitation for my husband's retirement from the Navy. The product delivered exceeded my expectations - great colors and excellent paper and print quality. It certainly added a great memory to his retirement celebration. Thank you!

Date of experience: August 15, 2022
Illinois
1 review
0 helpful votes
Follow cynthia O.
Unfollow cynthia O.
Share Review
Report Review

Baby Shower Invitations
August 15, 2022

Awesome, excellent quality. I would highly recommend Zazzle.

Date of experience: August 15, 2022
Washington
2 reviews
0 helpful votes
Follow karen K.
Unfollow karen K.
Share Review
Report Review

Everything is Fabulous, very happy
August 15, 2022

Everything is fabulous, love my pillows. Arrived very timely

Date of experience: August 15, 2022
Georgia
1 review
0 helpful votes
Follow mike G.
Unfollow mike G.
Share Review
Report Review

Wedding ceremony celebration
August 15, 2022

Very happy and excited with our invitations. They looked better in real life than on the computer

Date of experience: August 15, 2022
Wisconsin
1 review
0 helpful votes
Follow mary U.
Unfollow mary U.
Share Review
Report Review

Watch quantity when placing order
August 15, 2022

I love the invitations, but when I made some adjustments, the quantity went from 50 to 1. Since I needed to rush the order, I ended up paying 2 rush fees vs one. There was no way to fix the original order even when it was caught minutes after submitting it. I was unable to cancel and re-order either.

Date of experience: August 15, 2022
Florida
1 review
0 helpful votes
Follow anne L.
Unfollow anne L.
Share Review
Report Review

Diamonds and Denim napkins
August 15, 2022

Product came in on-time and was exactly what I expected.

Date of experience: August 15, 2022
Illinois
1 review
0 helpful votes
Follow Patrick O.
Unfollow Patrick O.
Share Review
Report Review

Zazzle excellent customer service
August 15, 2022
Updated review

Hello, Zazzle fix my problem promptly and I was able to order different design for my return label, I'm satisfied with the new design and with an excellent customer service. Thank you!

Date of experience: August 15, 2022

Not as described
May 4, 2022
Previous review

I ordered return address labels, 2 of my orders Modern Elegant black "Gold" frame and Elegant luxury "Gold stone... I receive just printed return labels, none of them has Gold, my address return labels looks cheap not as I expected, so disappointed. Now I'm scared return them and they won't return my money back. I should read reviews before my purchase.

Date of experience: April 4, 2022
Indiana
1 review
0 helpful votes
Follow nancy W.
Unfollow nancy W.
Share Review
Report Review

Fantastic Service
August 15, 2022

You are quick and all information is accurate. Thanks for your service

Date of experience: August 15, 2022
Wisconsin
1 review
0 helpful votes
Follow taylor I.
Unfollow taylor I.
Share Review
Report Review

Amazing quality
August 15, 2022

I received my invites very quickly and the quality was amazing. I will be ordering from them again!

Date of experience: August 15, 2022