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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Good quality, timely service, lovely printing. Definitely recommend this service.
All turned out great. Just what I was looking for.
Great quality
So easy to find the design I wanted and to personalize it! Arrived early and way better than I thought it would be!
Lovely selection, well done, budget friendly invitation. Just what I needed.
Making it what I wanted was so simple, and my thank you cards turned out perfect!
I have used zazzle several times and I have never had a bad experience, always on time and always exactly as I ordered
Good quality and amazing good simple prints! Cheap and simple
I won't be ordering again because of forced comments
I've been ordering invitations for a variety of family occasions for years. These were awesome. Colors clear and bright, quick delivery and way to personalize
I ordered to create a picnic invitation for my husband's retirement from the Navy. The product delivered exceeded my expectations - great colors and excellent paper and print quality. It certainly added a great memory to his retirement celebration. Thank you!
Awesome, excellent quality. I would highly recommend Zazzle.
Everything is fabulous, love my pillows. Arrived very timely
Very happy and excited with our invitations. They looked better in real life than on the computer
I love the invitations, but when I made some adjustments, the quantity went from 50 to 1. Since I needed to rush the order, I ended up paying 2 rush fees vs one. There was no way to fix the original order even when it was caught minutes after submitting it. I was unable to cancel and re-order either.
Hello, Zazzle fix my problem promptly and I was able to order different design for my return label, I'm satisfied with the new design and with an excellent customer service. Thank you!
I ordered return address labels, 2 of my orders Modern Elegant black "Gold" frame and Elegant luxury "Gold stone... I receive just printed return labels, none of them has Gold, my address return labels looks cheap not as I expected, so disappointed. Now I'm scared return them and they won't return my money back. I should read reviews before my purchase.
You are quick and all information is accurate. Thanks for your service
I received my invites very quickly and the quality was amazing. I will be ordering from them again!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
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