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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I didn't expect for the postcard size to be small and the back was not glittery as advertised
The postcards turned out wonderful. The website gave me several problems. Could be simplified,
I used Zazzle to create postcards announcing our recent move. The options were endless and we found a perfect design that we were able to customize easily. And, they arrived in record time and in perfect condition!
Loved using your site to order the personalized notebooks. It was quick and fun!
Fun graphics and easy to customize.
Colors were subdued because of matte paper chosen. Probably would have gone for paper with more sheen for this invite but paper was very sturdy. Would definitely purchase thru this vendor and thru Zazzle.
My friend was hospitallized and I wanted to cheer him up. We have been friends since we both earned our private pilots licenses when we were teenagers in 1951. Even though I stopped flying in the '60's he was still flying his Cessna until last
Year when he finally sold his precious plane. When I found its picture on Zazzle I knew it was the perfect card to send him!
I ordered this clock and it is exactly as I expected it to be. I have not had a chance to try it out yet as it is a gift to be given later this month. Thanks for the quick shipping time. Package arrived in good shape
Great quality, the design the colors. Love quality of the paper and envelope
I received my invitation in a short time frame and they were better then a expected. Thank you!
Everything was spelled correctly, overall pleased.
I love them and the quality of work is really good I really like Zazzle
Easy to order.
Good price.
Delivered quickly.
Very satisfied!
Great quality invitations... happy with the ease of your on-line design tools. If I could make one suggestion, it would be for you to overprint a handful of invitations as a couple of them had a color bleed issue and are unusable.
Good. I got the tags fast, web site was easy to use.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
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Hello Marlene!
I am sorry to hear about your postcards and I’ll be reaching out to you directly by e-mail to resolve this!
Thank you,
Zazzle