On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very happy and excited with our invitations. They looked better in real life than on the computer
I love the invitations, but when I made some adjustments, the quantity went from 50 to 1. Since I needed to rush the order, I ended up paying 2 rush fees vs one. There was no way to fix the original order even when it was caught minutes after submitting it. I was unable to cancel and re-order either.
Hello, Zazzle fix my problem promptly and I was able to order different design for my return label, I'm satisfied with the new design and with an excellent customer service. Thank you!
I ordered return address labels, 2 of my orders Modern Elegant black "Gold" frame and Elegant luxury "Gold stone... I receive just printed return labels, none of them has Gold, my address return labels looks cheap not as I expected, so disappointed. Now I'm scared return them and they won't return my money back. I should read reviews before my purchase.
You are quick and all information is accurate. Thanks for your service
I received my invites very quickly and the quality was amazing. I will be ordering from them again!
I didn't expect for the postcard size to be small and the back was not glittery as advertised
The postcards turned out wonderful. The website gave me several problems. Could be simplified,
I used Zazzle to create postcards announcing our recent move. The options were endless and we found a perfect design that we were able to customize easily. And, they arrived in record time and in perfect condition!
Loved using your site to order the personalized notebooks. It was quick and fun!
Fun graphics and easy to customize.
Colors were subdued because of matte paper chosen. Probably would have gone for paper with more sheen for this invite but paper was very sturdy. Would definitely purchase thru this vendor and thru Zazzle.
My friend was hospitallized and I wanted to cheer him up. We have been friends since we both earned our private pilots licenses when we were teenagers in 1951. Even though I stopped flying in the '60's he was still flying his Cessna until last
Year when he finally sold his precious plane. When I found its picture on Zazzle I knew it was the perfect card to send him!
I ordered this clock and it is exactly as I expected it to be. I have not had a chance to try it out yet as it is a gift to be given later this month. Thanks for the quick shipping time. Package arrived in good shape
Great quality, the design the colors. Love quality of the paper and envelope
I received my invitation in a short time frame and they were better then a expected. Thank you!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Marlene!
I am sorry to hear about your postcards and I’ll be reaching out to you directly by e-mail to resolve this!
Thank you,
Zazzle