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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Print turned out great! Size options were perfect!
Waited a little too long before ordering a custom gift for a bridal shower. I placed an order with expedited shipping assuming I'd have to drop the gift off mid week but to my surprise my gift arrived 2 days early! This was my first time using zazzle & I was very happy with my experience.
I bought a greeting card that my father wanted and it was exactly the picture he wanted so even though shipping was expensive, it was worth it. My order arrived earlier than expected, which was great.
Zazzle was incredibly easy to use. I loved that I could personalize my order and I received it in a timely manner. Would absolutely use in the future.
My notes arrived damaged - not all of them, just some. The band around the notes was too tight and the cardboard envelope was too flimsy to prevent the damage.
Ordered my business cards for a second time exactly as the first. First order was great. Second order was different and poor quality paper and it was a poor cut. I sent a message to say I was not happy, but did not get a reply.
Hey Shawn,
I am sorry to hear that you were unhappy with the business card order. We would love to make this right!
I have reached out to you via email to help resolve this!
Thanks,
Zazzle
Every experience i've had has been amazing.Everything has been beautiful and exactly what I expected
I liked the service—it made a good impression. I will use it again very soon. Thank you for the good service and good price.
Our custom acrylic wedding sign came earlier than expected and was exactly as we wanted. It is beautiful and so pretty! We're very satisfied with our order.
I have always had a great experience with Zazzle until this order. The card came out great however, one of the main reasons I selected this card was that it stated it came with an envelope. The problem is they shipped the card in the envelope so not only did it have shipping labels all over it, it was filthy! Please consider shipping in an outer box for the next customer!
Hey Michele,
I am sorry to hear you were unhappy with your card order. We would love to make this right.
We have reached out to you via email to help rectify this.
Thanks.,
Zazzle
I bought 3 identical ties for my wedding, blueish-grey with wildflowers. The flower colors in the picture appear very crisp and vivid. The ties I received are a nice blueish-grey material, but I'm so sad that the wildflower pattern is muted and looks blurry.
- Disappointed Bride
Hello Joanna,
We are sorry to hear you were not happy with your tie order. We would love the opportunity to make this right!
We have reached out to you via email to rectify this.
Thanks,
Adam
I loved how easy it was for me to put together this very special Birthday card for my Grand daughter. Your website is definitely customer friendly. I think she will treasure this card.
Dazzle has many colors, types and templates to create your own invitations and still get them printed professionally printed. They come quickly and are of good quality.
Ordered birthday invitations for my son's party. They were shipped and at my door 4 days faster than projected. Good quality and adorable print.
Placing the order was so easy. The provided preview was spot on for the final product. I would definitely order again!
About 15 of my prints had a pink or a blue dot on them. Disappointing since I only ordered 48 prints.
Hey Huston,
We are sorry to hear you were not happy with your announcement cards. We would love to make this right!
We have reached out to you via email to help rectify this!
Thanks,
Zazzle
I love that my cards got here less than a week after I ordered! They seem good quality. My only complaint is that color wise the cards were darker in person so the text on front is hard to read.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Sydnei,
We are sorry to hear you were not happy with your recent order. We would love to make this right!
We have reached out to you via email to help rectify this.
Thanks,
Zazzle