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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

1 review
0 helpful votes
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Easy site to maneuver
April 7, 2026

The site was simple to use and my cards arrived very quickly

Date of experience: March 28, 2026
1 review
0 helpful votes
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Great choices!
April 7, 2026

Dazzle has many colors, types and templates to create your own invitations and still get them printed professionally printed. They come quickly and are of good quality.

Date of experience: March 28, 2026
1 review
0 helpful votes
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Cute Invites
April 6, 2026

Ordered birthday invitations for my son's party. They were shipped and at my door 4 days faster than projected. Good quality and adorable print.

Date of experience: March 27, 2026
1 review
0 helpful votes
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Excellent quality
April 6, 2026

Placing the order was so easy. The provided preview was spot on for the final product. I would definitely order again!

Date of experience: March 27, 2026
Missouri
1 review
0 helpful votes
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Okay
April 6, 2026

About 15 of my prints had a pink or a blue dot on them. Disappointing since I only ordered 48 prints.

Date of experience: March 27, 2026
Adam B. Zazzle Rep
21 hours ago

Hey Huston,

We are sorry to hear you were not happy with your announcement cards. We would love to make this right!

We have reached out to you via email to help rectify this!

Thanks,

Zazzle

Idaho
1 review
0 helpful votes
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Quick turn around!
April 6, 2026

I love that my cards got here less than a week after I ordered! They seem good quality. My only complaint is that color wise the cards were darker in person so the text on front is hard to read.

Date of experience: March 27, 2026
Minnesota
1 review
0 helpful votes
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Wedding Table Signs
April 6, 2026

Zazzle was the ONLY place on the internet I could find where I could customize the table signage for my wedding. The process was easy and the signs came in a timely manner. 10/10 would recommend!

Date of experience: March 6, 2026
1 review
0 helpful votes
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Jewelry Care Cards
April 6, 2026

I ordered these 2-sided cards as a Customer Care service & a way to say thank you to my Buyers. I will be proud to include one with each jewelry purchase. The card stock & quality is excellent & it is something the Buyer will likely keep handy as a reminder of their purchase & where to buy again!

Date of experience: March 27, 2026
1 review
0 helpful votes
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The display of the mock up showed the picture way brighter. When the in memory cards arrived the picture was super dark. Very disappointing.

Date of experience: March 27, 2026
Adam B. Zazzle Rep
21 hours ago

Hello Tina,

We are sorry you were not happy with your order. We would love to make this right! We have reached out to you via email to help resolve this!

Thanks,

Zazzle

1 review
0 helpful votes
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Great Product
April 6, 2026

I had a very good experience with Zazzle. The product was exactly as described and was delivered on time. I highly recommend Zazzle

Date of experience: March 27, 2026
New York
1 review
0 helpful votes
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Mouse pads
April 6, 2026

Found the website a little tricky to use, but like the result

Date of experience: March 27, 2026
1 review
0 helpful votes
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Overall satisfactory
April 6, 2026

I love the cards! I just wish I would've paid more attention and seen they were a front and back type card instead of a card that opens to allow more room for staff signatures.

Date of experience: March 27, 2026
Nevada
1 review
0 helpful votes
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Spa menu
March 29, 2026

This has been the first time I have actually been able to use a template to create a menu of the services I provide. Other sites are hard to navigate or have styles that didn't interest me. They were exactly what I wanted when they arrived.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Site was easy to manage,
March 28, 2026

Easy to customize order and received before estimated delivery.

Date of experience: March 18, 2026
North Carolina
1 review
0 helpful votes
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Couldn't be happier!
March 28, 2026

I used Zazzle to design my business cards from scratch, and I am so happy with how they turned out! I love that you can choose from templates or create your own. So many more options than other companies I've used in the past and the shipping was fast. Will definitely be ordering more products!

Date of experience: March 18, 2026
1 review
0 helpful votes
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Short review
March 28, 2026

Easy to create and is a mix of whimsy and information sharing.

Date of experience: March 18, 2026
1 review
0 helpful votes
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I've ordered cards a few times now and have loved them. Unfortunately, this time the "rounded" corners I ordered (and usually get) came with a different cut :/

Date of experience: March 18, 2026
Adam B. Zazzle Rep
1 week ago

Hey Martin,

Sorry to hear you were not happy with your business card order! We would love to make this right. Please reach out to [email protected] and we would be happy to help!

Thanks,
Zazzle

Iowa
1 review
0 helpful votes
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Fast delivery and great product!
March 28, 2026

I ordered baby shower invites from zazzle and the experience was so smooth and easy! I chose a cheaper design and I love that there are price options for everyone! The invites were so easy to customize, came on time and quick, and looked exactly like the picture!

Date of experience: March 18, 2026
Pennsylvania
1 review
0 helpful votes
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First Time Consumer
March 28, 2026

I liked the many different designs/options for the business cards.
The customization was easy. My only issue was product received (though nice) was not what I thought it would would look like, it seemed different from preview on screen to actual product.

Date of experience: March 18, 2026
1 review
0 helpful votes
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Easy fun efficient
March 28, 2026

The basics are really fine did you already, now once you've picked what you want then it's time be to creative

Date of experience: March 18, 2026