Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Dazzle has many colors, types and templates to create your own invitations and still get them printed professionally printed. They come quickly and are of good quality.
Ordered birthday invitations for my son's party. They were shipped and at my door 4 days faster than projected. Good quality and adorable print.
Placing the order was so easy. The provided preview was spot on for the final product. I would definitely order again!
I love that my cards got here less than a week after I ordered! They seem good quality. My only complaint is that color wise the cards were darker in person so the text on front is hard to read.
Zazzle was the ONLY place on the internet I could find where I could customize the table signage for my wedding. The process was easy and the signs came in a timely manner. 10/10 would recommend!
I ordered these 2-sided cards as a Customer Care service & a way to say thank you to my Buyers. I will be proud to include one with each jewelry purchase. The card stock & quality is excellent & it is something the Buyer will likely keep handy as a reminder of their purchase & where to buy again!
The display of the mock up showed the picture way brighter. When the in memory cards arrived the picture was super dark. Very disappointing.
Hello Tina,
We are sorry you were not happy with your order. We would love to make this right! We have reached out to you via email to help resolve this!
Thanks,
Zazzle
I had a very good experience with Zazzle. The product was exactly as described and was delivered on time. I highly recommend Zazzle
Found the website a little tricky to use, but like the result
I love the cards! I just wish I would've paid more attention and seen they were a front and back type card instead of a card that opens to allow more room for staff signatures.
This has been the first time I have actually been able to use a template to create a menu of the services I provide. Other sites are hard to navigate or have styles that didn't interest me. They were exactly what I wanted when they arrived.
Easy to customize order and received before estimated delivery.
I used Zazzle to design my business cards from scratch, and I am so happy with how they turned out! I love that you can choose from templates or create your own. So many more options than other companies I've used in the past and the shipping was fast. Will definitely be ordering more products!
I've ordered cards a few times now and have loved them. Unfortunately, this time the "rounded" corners I ordered (and usually get) came with a different cut :/
Hey Martin,
Sorry to hear you were not happy with your business card order! We would love to make this right. Please reach out to [email protected] and we would be happy to help!
Thanks,
Zazzle
I ordered baby shower invites from zazzle and the experience was so smooth and easy! I chose a cheaper design and I love that there are price options for everyone! The invites were so easy to customize, came on time and quick, and looked exactly like the picture!
I liked the many different designs/options for the business cards.
The customization was easy. My only issue was product received (though nice) was not what I thought it would would look like, it seemed different from preview on screen to actual product.
The basics are really fine did you already, now once you've picked what you want then it's time be to creative
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hey Huston,
We are sorry to hear you were not happy with your announcement cards. We would love to make this right!
We have reached out to you via email to help rectify this!
Thanks,
Zazzle