ZavviReviews 257

I ordered a PS4 for my son for Christmas and when he opened it it didn't work... my son was really upset and now I have sent this back and sent them confirmation of this and waiting for my refund for postage and for the PS4 so I can go elsewhere to get him another one! I am appalled from the service and still have not heard from them and there is no contact number!
I will never buy from this company again! Such disgusting service!

This online company are a shambles. We waiting in for two full separate days for a collection, returning an item they had sent wrongly after I cancelled it! We even had to pay £10 to get the item uplifted as their bizarre "customer services" just insisted that it was an "unwanted item". At this point, we are still waiting for an online response after another 5 days. Avoid this mob, regardless of any bargains, they are the worst ever. I only gave one star as there's no option for zero.

The guys at Zavvi need a geography lesson. I shipped my order to Jeddah, Saudi Arabia (SA), and my order has not arrived for over a month. I contacted them and they did send me replacements right away. Around two months later, half of my original order and half of my replacement arrived. I read the label and discovered the issue... the were sent to Jeddah SOUTH AFRICA (which is abbreviated ZA not SA). So my Blu-rays have traveled all the way to South Africa before arriving to me. I also ended up with duplicated Blu rays and missing ones. I didn't even bother contacting them again. I'll simply NOT order from them again.

BTW. On their website, my address clearly stated SAUDI ARABIA and not just SA, so there shouldn't be ANY confusion at all!

I did not receive the games I bought! I contacted the support but they won't help me.

Don't buy anything from Zavvi even if you had a positive experience by them before that is no guaranty.

I have ordered things from Zavvi and even if the delivery was very slow I got my stuff. But now I dident receive it. I contacted Zavvi but they would not help me.

So never buy anything from them some things are cheaper but when they mess up on of your orders the profit you made by using them is all gone.

The least they can do when they mess up is to help the customer. Not just tell them that they can't do anything and just say sorry. I think I am the sorry one here.