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Zapals

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Zapals

2.4
zapals.com

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Zapals Reviews Summary

Zapals has a rating of 2.4 stars from 129 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zapals most frequently mention customer service, tracking number and credit card. Zapals ranks 4137th among Clothing sites.

service
47
value
47
shipping
47
returns
47
quality
47

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Texas
1 review
0 helpful votes
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Friendly Customer Service, I was satisfied with their service, fast and friendly. I have not had to return any since using Zapals.

Date of experience: October 31, 2018
Texas
1 review
0 helpful votes
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Excellent delivery!
October 28, 2018

Always reach me in time. Never been disappointed. In terms that we became able to understand language, website was very user friendly also - Thank you

Date of experience: October 27, 2018
Finland
1 review
0 helpful votes
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Excellent Product
October 27, 2018

I bought Type-C cables for my phone, and it works great and provide fast transmission. Love it! Met some issue of payment, somehow with patience from zapals csr and timing it works out perfectly.

Date of experience: October 25, 2018
Texas
1 review
0 helpful votes
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Reasonable prices and good service. Will introduce my friends shopping here. Fair prices, exactly what I needed, and shipped promptly. 5/5

Date of experience: October 22, 2018
Texas
1 review
0 helpful votes
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Perfect & serious seller
October 19, 2018

These CSR know how to treat customers... quality product and quick delivery. No hesitation here at all! Will be doing business with Zapals.com again soon. Thanks Guys

Date of experience: October 16, 2018
GB
1 review
1 helpful vote
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Rubbish
September 23, 2018

Zaplas has worst service. I have placed my order in june 2018 and still waiting in august i was told to wait for 10 more days but its been more than 20 days now and i am still waiting. I will never recomend this to anyone. Stay away from zaplas ordering. Otherwise forget about the money you have spend.

Date of experience: September 23, 2018
New York
4 reviews
22 helpful votes
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Order Never Received!
September 20, 2018

I placed an order with Zapals on August 6th, 2018. They sent me a
Confirmation and tracking number - HK Post #**************.

It's been way over a month and I still have not received the order. I wrote to them about 4 times, but no one ever responded - so I finally had to open a case with Paypal.

Now when I sign into my account there, it says that I have NO orders placed with them! Bunch of crooks, stay away from this company!

Date of experience: September 19, 2018
Kentucky
1 review
1 helpful vote
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Trash company
September 16, 2018

Trash company that takes money for expedited shipping and NEVER ships on time. 7-10 day shipping is 22 days. 7-20 is 30+. Customer service is a joke. Their reply is always wait.

Date of experience: September 16, 2018
GB
1 review
0 helpful votes
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Zapals seem to think that their own terms and conditions overrule any legal protection that consumers have. They are flagrantly ignoring consumer protection laws and refusing to provide minimum warranty legislation by not replacing products (or refunding where replacement is not possible) that develop a fault after 6 months.

Date of experience: September 13, 2018
Texas
1 review
0 helpful votes
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Pleasant buying experience
September 13, 2018

This is the first time that I ordered from Zapals and I had an overall great customer experience. I will definitely recommend this company to my family and friends. I was also impressed with the timely manner in which I received my merchandise

Date of experience: September 13, 2018
Latvia
1 review
0 helpful votes
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Serious seller
September 8, 2018

These guys know how to treat customers... quality merchandise and quick service. No hesitation here at all; will be doing business with Zapals again soon. Thanks!

Date of experience: September 7, 2018
Texas
1 review
0 helpful votes
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I like it
August 27, 2018

The item's box was opened but taped shut, and it was in perfect condition. Just what I needed. The oem parts matched perfectly. Not to mention the excellent savings on the oem parts. Very satisfied with the whole purchase. Will buy from Zapals again

Date of experience: August 27, 2018
South Africa
1 review
2 helpful votes
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Order not received
August 27, 2018

Please avoid this company. I ordered a high frequency wand (order number: *******, shipment number *******), but never received it. I was told it takes between 7 and 45 days to deliver the order. However, after 45 days I was told it could take up to 75 days to receive an order, but to give them time until 15 August. This date is also long gone, but no reaction from them. I requested a refund, yet there is only silence from their side. I do not ever receive a reply to my email. They are happy to take your money, but do not deliver the order and are not willing to refund either.

Date of experience: August 27, 2018
GB
1 review
3 helpful votes
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I ordered a charger over 2 months ago and have never received it. Countless emails sent and generic replies back. Dont order from these con artists. I have lost money because of these people.

Date of experience: August 26, 2018
Tennessee
2 reviews
45 helpful votes
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HORRIBLE COMPANY
August 24, 2018

I WILL NEVER USE THIS WEBSITE AGAIN. I ORDERED A CONTROLLER FOR MY SON WHO IS SITTING BY THE DOOR WAITING FOR IT AND I PAID FOR 10 DAY SHIPPING. HERE I AM 20 DAYS LATER AND NOTHING. EMAILS DONT ANSWERR QUESTIONS THEY JUST SEND A TRACKING NUMBER THAT SAYS THE ITEM IS IN HONG KONG.

SCAMMERS
RIP OFF

THEY STEAL YOUR MONEY

Date of experience: August 24, 2018
Texas
1 review
0 helpful votes
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Blessed Store
August 24, 2018

It sounds a bit unbelievable to say they met my every expectation, and I am confident if I have any issues they will help me resolve them.

Date of experience: August 24, 2018
Texas
1 review
2 helpful votes
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Stay away!
August 23, 2018

They sure did take my money fast, yet here I am 20 days after ordering my product. I contacted their customer service twice, and have yet to receive a response. Trust me... pay extra and buy from Amazon. This place is total $#*!!

Date of experience: August 23, 2018
Texas
1 review
1 helpful vote
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Awesome shopper
August 23, 2018

We've used this type of Drone multiple times for our school and they are AWESOME!
Xu and Anny are wonderful to deal with. They are attentive, fast, and professional. Our members love them.
We will be using Zapals for all of our workshops.

Date of experience: August 23, 2018
Texas
1 review
0 helpful votes
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The freebie arrived on 3rd Friday, ahead of the expected delivery time of the date. I was somewhat concerned about using four colors in the tiny image, but the freebie look fantastic! I'm extremely pleased and would highly recommend it to my friends

Date of experience: August 22, 2018
Texas
1 review
0 helpful votes
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I placed an order 25 days ago. I checked my order status is complete. However, I have not received my order at all!

Date of experience: August 21, 2018

From the business

Welcome to Zapals, We're the global online shopping mall in the palm of your hand. With thousands of electronic, fashion, and other branded products and low price at the touch of your fingers. Zapals is your online shopping powerhouse.


zapals.com
London, LONDON, United Kingdom