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Zapals has a rating of 2.4 stars from 129 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zapals most frequently mention customer service, tracking number and credit card. Zapals ranks 4137th among Clothing sites.
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Friendly Customer Service, I was satisfied with their service, fast and friendly. I have not had to return any since using Zapals.
Always reach me in time. Never been disappointed. In terms that we became able to understand language, website was very user friendly also - Thank you
I bought Type-C cables for my phone, and it works great and provide fast transmission. Love it! Met some issue of payment, somehow with patience from zapals csr and timing it works out perfectly.
Reasonable prices and good service. Will introduce my friends shopping here. Fair prices, exactly what I needed, and shipped promptly. 5/5
These CSR know how to treat customers... quality product and quick delivery. No hesitation here at all! Will be doing business with Zapals.com again soon. Thanks Guys
Zaplas has worst service. I have placed my order in june 2018 and still waiting in august i was told to wait for 10 more days but its been more than 20 days now and i am still waiting. I will never recomend this to anyone. Stay away from zaplas ordering. Otherwise forget about the money you have spend.
I placed an order with Zapals on August 6th, 2018. They sent me a
Confirmation and tracking number - HK Post #**************.
It's been way over a month and I still have not received the order. I wrote to them about 4 times, but no one ever responded - so I finally had to open a case with Paypal.
Now when I sign into my account there, it says that I have NO orders placed with them! Bunch of crooks, stay away from this company!
Trash company that takes money for expedited shipping and NEVER ships on time. 7-10 day shipping is 22 days. 7-20 is 30+. Customer service is a joke. Their reply is always wait.
Zapals seem to think that their own terms and conditions overrule any legal protection that consumers have. They are flagrantly ignoring consumer protection laws and refusing to provide minimum warranty legislation by not replacing products (or refunding where replacement is not possible) that develop a fault after 6 months.
This is the first time that I ordered from Zapals and I had an overall great customer experience. I will definitely recommend this company to my family and friends. I was also impressed with the timely manner in which I received my merchandise
These guys know how to treat customers... quality merchandise and quick service. No hesitation here at all; will be doing business with Zapals again soon. Thanks!
The item's box was opened but taped shut, and it was in perfect condition. Just what I needed. The oem parts matched perfectly. Not to mention the excellent savings on the oem parts. Very satisfied with the whole purchase. Will buy from Zapals again
Please avoid this company. I ordered a high frequency wand (order number: *******, shipment number *******), but never received it. I was told it takes between 7 and 45 days to deliver the order. However, after 45 days I was told it could take up to 75 days to receive an order, but to give them time until 15 August. This date is also long gone, but no reaction from them. I requested a refund, yet there is only silence from their side. I do not ever receive a reply to my email. They are happy to take your money, but do not deliver the order and are not willing to refund either.
I ordered a charger over 2 months ago and have never received it. Countless emails sent and generic replies back. Dont order from these con artists. I have lost money because of these people.
I WILL NEVER USE THIS WEBSITE AGAIN. I ORDERED A CONTROLLER FOR MY SON WHO IS SITTING BY THE DOOR WAITING FOR IT AND I PAID FOR 10 DAY SHIPPING. HERE I AM 20 DAYS LATER AND NOTHING. EMAILS DONT ANSWERR QUESTIONS THEY JUST SEND A TRACKING NUMBER THAT SAYS THE ITEM IS IN HONG KONG.
SCAMMERS
RIP OFF
THEY STEAL YOUR MONEY
It sounds a bit unbelievable to say they met my every expectation, and I am confident if I have any issues they will help me resolve them.
They sure did take my money fast, yet here I am 20 days after ordering my product. I contacted their customer service twice, and have yet to receive a response. Trust me... pay extra and buy from Amazon. This place is total $#*!!
We've used this type of Drone multiple times for our school and they are AWESOME!
Xu and Anny are wonderful to deal with. They are attentive, fast, and professional. Our members love them.
We will be using Zapals for all of our workshops.
The freebie arrived on 3rd Friday, ahead of the expected delivery time of the date. I was somewhat concerned about using four colors in the tiny image, but the freebie look fantastic! I'm extremely pleased and would highly recommend it to my friends
I placed an order 25 days ago. I checked my order status is complete. However, I have not received my order at all!
Answer: Call your bank! Ur not the only one who got scammed!
Answer: BC u never get your orders. The bogus tracking #s... Poor customer service who deletes request for info on orders! 60 plus days 3 orders still waiting!
Welcome to Zapals, We're the global online shopping mall in the palm of your hand. With thousands of electronic, fashion, and other branded products and low price at the touch of your fingers. Zapals is your online shopping powerhouse.

