ZapalsReviews 129

Helped me walk through transaction, thanks, customer service was very understanding and helpful. No more copy paste answers about their policies (I hate that) but real human contact and fair work. Her boss should give her a raise because she retrieved a lost customer who is not afraid to spend some money

Originally I ordered colored Stuffed Toy for a craft project, acceptable shipping timeframe, I have re-ordered many times later, thanks

The Pad looks better then I had hoped for, the cooling mechanism and reaction speed is ok. There are enough functions so I can get it customized, good deal.

Good pricing, fast shipping, and excellent customer service. Csr was very kind and went out of their way to help troubleshoot an issue I was having with the checkout. I would order with them again!

Needed a component of 3D printer but didn't know what the number was, spoke with a csr, she was able to work out what part I was talking about and had the part in stock sent it out next day. Very satisfied

I was looking for a setting for a newly-purchased emerald cut diamond and was having a hard time choosing one.
Tim was always patient, answering my endless questions, and offering valuable suggestions and recommendations. I never felt pressured or rushed, and appreciated Tim's honest and thoughtful responses to my questions.

My experience with Zapals has by far been the best I have ever had with a online store! I was very apprehensive about placing an order of this unfamiliar shop but csr was extremely helpful and efficient. She helped me make proper decisions that no other shop has ever taken the time to do

I came across coupon issue, nobody else will put in so much effort into providing the special service you need

I bought a Jumper and I'm fully satisfied with my product. Cons: I'm an globe buyer and my experience with the shipping was awful. They lost my shipment on the third day of shipping. I managed to find it by myself (with many phone calls) 7 days later and I had to pick it up by myself in a city located at 35 kilometers of my home.

I've ordered a Drone from Zapals and received the unit relatively quickly (i'm in *).
I am real happy with my purchase and would highly recommend Zapals to any willing and able soul.

I use small amounts of odd-ball fasteners in metric and imperial. Bolt Depot has been an ideal source for my needs. I can purchase small quantities at fair prices with reasonable shipping rates. The website works very well

I waited several weeks to get defective and faked PS4 controllers. Did not get my money back yet. Don't buy there!

The Nicest Service I have ever experienced Zapals was wonderful and the item was at my house in one month Thank You Zapals

Such a terrible, insulting, and disgusting company. Not only did they make me wait 20+ days for my product to come after condescending and just rude email exchanges back and forth with their support email, when i finally got the package it was a knock off, completely different then what was advertised. They are scam artists trying to make a quick buck, their deals are as fake as the products they sell. I cannot stress enough how much you should stay away from this company. The only solution they gave me after calling them out on it was they would refund me 1/3 of the price I paid because I am a valuable customer which clearly I am not. They then asked me to update my review to a 5 Star positive one because their solution was so good. Such disgusting behavior from such a terrible, scam of a company. Stay away!