Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
We monitor reviews for authenticity
The swimsuit material of the bathing suits I ordered are nice and thick, possibly thicker and softer quality than what you find in big retail stores. The colors of the tie-die suit are vibrant and the underwire seems very strong. The cups on the top of the tie die bikini are a little small. The size L top fits me (I am a size 34C bra) but the bottoms are a little loose, however I will be able to make it work. The braided bikini I bought, also size L fits me very nicely. I wear a size 6 pant. The top has good coverage, and the braids are strong. These will definitely be by favorite bikinis when summertime comes! The service at Zaful is kind and attentive, and my messages were replied to quickly. I've never bought anything but bathing suits so I cannot speak for the clothing.
This is actually my first time for me to order from ZAFUL and it was so so great i like the materials and it was fitting just great, also i liked thier stayles it was so trendy, comfy, and beautiful and if there is some thing i would order again it will be from them
Order No: UUA************** Update date: Oct. 05,2018 at 08:52:07 AM PST
Todays Date: 12/26/2018
My name is Abby,
I loved my pieces that I purchased from Zaful. Each piece I use for so many different outfits. The quality of everything was really good and they seem to have lasted. I'm in love with this site because it is affordable and so adorable. I recommend these products to others and this site without a doubt. The one thing that I would mention is that sometimes the handling and shipping time is a little long.
I always go to my zaful app whenever I need something for my upcoming events. I will order my items prior to the date of my events. And yes, I am very happy with my purchase.The pieces here are so good! Good job Z!
Order No: U**************
Order Date: Dec. 23,2017 at 09:51:07 AM
Nick Name: 3576r60j
I love it! Believe me that everything that i have bought is pretty well quality and cheap, they have always news designs and i love that! I started buying swimwear and i was very nervous because it was too cheap that i wasn´t be sure about the quality but when them arrived i love it so i started to buy a lot of differents swimwear then clothes and things for home and everything is so good.
About de delivery is pretty well, everything that i have bought arrived in good conditions and with everything that i bought.
About the service i´m surprised because is so so so good, they reply you in 24 h and they helped my in every doubt that i had.
ZAFUL is an amazing company and I am impressed with their fast delivery to Canada. The clothes I bought were on sale and I was so excited to try them in person. I was not disappointed because they were true to size and also so comfortable considering the price as well as the fit of the items. Overall I am very happy and will be purchasing from ZAFUL again.
Bom, eu fiquei muito satisfeita com a minha compra. Eles são muito solícitos! No início errei meu endereço e eles mudaram rapidamente, sem nenhum problema para o envio.
Chegou a minha cidade em mais ou menos um mês, e levando em consideração a distância (moro no brasil) eu achei um bom prazo.
As informações são precisas, é só seguir a tabela de medidas que têm em cada informação sobre as roupas, que dá certo.
Já estou olhando novas coisas para comprar e quero fazê-lo logo. Gostei muito da qualidade das roupas compradas, inclusive.
Fiquei feliz e recomendo essa loja!
I was satisfied with the order as it is obvious that they care about customers experience and they do their best to make as great as possible. The quality is usually good in most products!
I never had a problem with them, I love them. They respond within 24hrs, very affordable too they are trustworthy and absolutely good service I love everything about this website
I purchased three swimsuits for my upcoming vacation from Zaful and absolutely loved it. Zaful has a wide variety of styles and designs to choose from and products come in high quality for the price paid. I chose international shipping and the products arrived on time as expected. I would definitely recommend Zaful to anyone looking to buy trendy and fashionable at an affordable price.
This is the first time that I've used and ordered on this merchant and I must say that I am a satisfied customer. The product is sooo good and the quality is great! I'll definitely order again :)
Zaful gave me an excellent shopping experience and became my all time favourite online shopping site. The quality and prices were super good. Moreover, Zaful is an excellent combination of style and stuff when it comes to clothes. I would highly recommend it to all the girls out there looking for something stylish and cool.
Great website! Very affordable and good quality clothing. I have purchased several items from Zaful and have never been disappointed. The clothes look exactly like the pictures and are so cute! I have bought items such as bikinis, sweaters, shirts, etc and have never had any problem with any of the merchandise. Highly recommend and would definitely purchase from them again!
I do believe zaful is a good online shopping website and the quality of the items are not the best but what you pay is what you get and I do wear the clothing items and it's a decent price
As a satisfied customer I wanna share my review on Zaful product and services to others. I highly recommend Zaful to everyone because I appreciate the efforts/value they give on their customers. I love the hoodie I recieved because of its good quality, comfortable fit, color/ appearance same on the picture. Thanks Zaful.
I love shopping on Zaful webshop. The things are stylish and fashionable, and for the price it is good quality. Materials are fine, and they're true to size. When I don't know which size to order I always follow size chart and reviews from other people. Shipping is fast. When I have some questions or I need help I always get answer quickly. So I recommend buying things there.
I have been shopping at Zaful for over a year now and it has gotten progressively better at impressing and amazing me. I ordered 2 bathing suits and they are absolutely adorable! The material is so nice and strong and the designs are super unique, cute, and hella cheap. At stores at the mall for one part of a bikini it costs like $20 but you can get a full bikini on zaful for as low as $9! Totally insane and love it!
I love the clothes. Very fashionable and trendy. The clothes looks just like the site. When I got the stuff the material was good quality as well. I really appreciate value for what I am spending and ZAFUL delivered.
High quality products, I have never had additional customs costs. Great customer service, kind and helpful. Recommended
During this black friday, I decided to try out Zaful. Wanted a trendy sherling coat that is very expensive at high street brands, and a classic black lapel coat. For my first order, I got 15% off, which is not bad. User experience on the website is good, and everything went ok with payment. I got free shipping, since my order was over 45$. Waited for my clothes for about a month. I live in Serbia, and must say that the package waited a week at the customs.
The quality was better than I expected. The fit is nice, sizing matches the measurements on the site, and material of the coats is great. They look much more expensive.
Overall, I am very sattisified, and think that I will purchase again.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.

