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ZAFUL

2.9

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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New York
1 review
0 helpful votes
Follow BreeZee A.
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I love ZAFUL. I bought a few items from the site. They came pretty fast and I was amazed at how great they looked. Also, the best part is that the clothing is not expensive.

Date of experience: January 30, 2019
Texas
1 review
0 helpful votes
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I love zaful!
January 30, 2019

Zaful has cute clothes at an affordable price! They have every fashion trend there is and most of the clothes are amazing quality, you definitely get more than what you pay for! The shipping takes a while and it is sometimes hard to track your package since it comes from china, but the clothes are really worth the wait! I have ordered from Zaful previously, and I will continue to order again! Zaful has honestly never let me down.

Date of experience: January 29, 2019
Washington
1 review
0 helpful votes
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Is great!
January 30, 2019

I've ordered from this site a couple of times and I liked it a lot. I haven't had any negative experiences. But I would recommend reading reviews and looking at the posted photos to get an idea of how the item fits. Paying attention to these details would guarantee a good purchase.

Date of experience: January 29, 2019
California
1 review
0 helpful votes
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Affordable!
January 30, 2019

Zaful is great! They have new styles coming in every day so there is always something to look forward to. I've never had a problem with my purchase and I always end up loving every single one of the items I receive from this place!

Date of experience: January 29, 2019
India
1 review
2 helpful votes
Follow GAZI U.
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Firstly I want to say that don't get fooled by zaaful site or product reviews as they pay people for that.
I got a wrong size product more than month before after they they said they can only refund 30 % of amount,, after I reviewed that they request me to romove that and they will refund whole amount now from last one month they are making fool of me by saying that they will refund in few days but never did that.
I have attached the conversation with their customer support, you can check that and see how they are making fool of customers. Only 3 images can be attached

+1
Date of experience: January 29, 2019
Charlie F. ZAFUL Rep
over a year old

Dear GAZI,
We regret that you are having issues with the size of our items.
Before purchasing our products we kindly ask that all customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
We have sent you a ticket regarding your issue via our Support Center. Please login and kindly reply to us there.
We look forward to hearing from you.
Best Regards
ZAFUL Customer Service

VE
1 review
0 helpful votes
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Excelente marca
January 30, 2019

Muy buena ropa! Es exactamente como la imagen de publicidad y de buena calidad, su sitio web es muy fácil de utilizar y es útil ver los comentarios de los clientes. Personalmente no he tenido problemas con ninguno de los productos de la tienda, la recomiendo!

Date of experience: January 29, 2019
Singapore
1 review
0 helpful votes
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Very Satisfied!
January 30, 2019

I love ZAFUL. It is a great site that will give you a great shopping experience. I was very satisfied with their customer support team. They are very engaging with their customers and help to solve the issues. Products are cute and you will have a lot of varieties to see and buy. Very easy and convenient site to shop. You should try shopping here if you have never.

Date of experience: January 29, 2019
Romania
1 review
0 helpful votes
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Hoodie
January 30, 2019

I like so much this hoodie.It's very confy and warm.The colour is wonderful and it's true to size, it fits perfect.The material is very nice, good and soft.The quality is excelent! The hoodie looks better in real life than in the picture. The shipping was very fast. I'm so happy, thank you!

Date of experience: January 29, 2019
Canada
1 review
0 helpful votes
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About 1/3 of the items i've tried to order end up not being in stock so they are delayed or not available all together. They support team is good about working with you to get replacement items. The items that are in stock are fast to arrive and lovely. Make sure you take your measurements when ordering, this will ensure you actually get the correct size.

Date of experience: January 29, 2019
Jamaica
1 review
0 helpful votes
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Awesome Brand
January 29, 2019

Zaful has really nice clothes and accessories. I always check the reviews on whatever item I like just to see what people is saying about it. It is also wise to pay attention to sizes and it is very helpful to look at the body type and sizes of the persons in the reviews, this helps you have a better idea of what size to get for yourself.

Date of experience: January 28, 2019
North Carolina
1 review
0 helpful votes
Follow Ana M.
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Zaful is a great online store for fashion. They often have sales featured on Instagram and offer free shipping if your order meets a certain minimum. I recommend studying the sizing chart for any item you order as not all sizes are the same. Their customer service is also very responsive and will help you if you have an issue. One of my favorite winter jackets was purchased on Zaful and I am constantly asked by people where I got it and they are shocked by the price. Ultimately- I recommend Zaful, just make sure to read sizing charts before ordering.

Date of experience: January 28, 2019
Florida
1 review
0 helpful votes
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I am always so impressed by Zaful. Their prices are great and low (lower than any other website) and I always receive the best quality products! The website is easy to navigate and I 100% recommend.

Date of experience: January 28, 2019
Bulgaria
1 review
0 helpful votes
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Good.
January 30, 2019

It is good company for purchasing something from China. I do not know why people have so much expectations/ For this prise it is good quality products. One bad side - delivery to Bulgaria was very long.

Date of experience: January 28, 2019
Georgia
1 review
0 helpful votes
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This piece is really beautiful! Truly love it! A wonderful thing to have for summer evenings! I got size S, it fits perfectly, although inside black shirt is a bit loose, just a bit ( because my bust is 82 CM); otherwise, quality is alright, so far, no complains. Shortly, this top - highly recommended; Shipping was promised to be completed in 25 days maximum and they did it so!
Order no: U************** (Item: *******)

Date of experience: January 28, 2019
Greece
1 review
0 helpful votes
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Very satisfied!
January 29, 2019

I have bought a lot of things of zaful and everything was great quality and very good prices also the customer service is very helpful! I am very satisfied I will buy more things!

Date of experience: January 27, 2019
Canada
1 review
0 helpful votes
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I absolutely love Zaful! I've used Zaful for buying about 50% of my clothing. Not only do they have an amazing selection of clothing in a variety of sizes and colours/patterns. My favourite part of this site is that they have their own point system and the process is super simple. All you do is daily go onto the website, sign in, and claim points from simply going on the website! And the points increase every time. From 1 point all the way to 12 a day! Plus, you can use these points to get money off your purchase. I really love Zaful and would totally recommend this website!

Date of experience: January 26, 2019
Louisiana
1 review
0 helpful votes
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ZAFUL is an excellent shopping website. They have very quality material for their clothing & I have never been disappointed in the quality of clothing I purchased (& I'be made a lot of purchases). Always super helpful when emailed or called.

Date of experience: January 25, 2019
GB
1 review
0 helpful votes
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Good company
January 26, 2019

I recently ordered my first item off of Zaful, the price was cheap and the quality of the item is amazing, Zaful offers great items for even better prices with loads of sales across the site often and also percentage price off coupons given to customers when you initially create your account. I had one issue where I thought my parcel had been delivered to the wrong house however this was quickly resolved as the support service is fast and very helpful for anything you may need, this makes me feel very comfortable ordering again from the website as I know that I will always be assisted by their amazing support service.

Date of experience: January 25, 2019
Canada
1 review
0 helpful votes
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I ordered 2 bikinis in November 2018 and received them December, and I absolutely love them! The material is good quality and feels very comfortable. The fit of the suits is slightly small; I am usually a medium but a large fit me the best. Also ZAFUL costumer service dealt with the very well. I will be ordering more from ZAFUL in the future. Please note that this is an honest review.

Date of experience: January 25, 2019
Australia
1 review
0 helpful votes
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Amazing
January 26, 2019

Honestly, i would highly recommend buying from zaful. It looks like a scam, the products are so cute and so cheap! But really! They are amazing! I wore the jumper i bought to a bonfire and everyone loved it so much. My friends were actually trying to take it. I had a great experience. This is my willingly, genuine experience: i am not a bot or affliated with them, i just really loved the service. Thank you Zaful

Date of experience: January 24, 2019

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071
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