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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I loved all of the clothes and accessories I got. That being said the second time I ordered half of my items never shipped. I had to contact them after a month of not hearing anything back, they offered to replace it with new items or a refund. I took the refund so I was happy they gave me no problems, but after two months of waiting and going back and forth the least they could have done was returned the shipping for the other items or a coupon/discount. I mean aside from that I would actually order again and because the clothes is so cute at such a good price
I have purchased off of Zaful twice now and both experiences have been pleasant! I ordered some super cute bathing suits and unfortunately they ended up not fitting me, but they offered to give me store credit or ship new ones in my size. Very helpful! I recently ordered a pair of pants, a crop top, a velvet lace tank and a stick-on bra. All were fantastic! I wear the crop top almost every night just lounge in with high-waisted joggers. Additionally, the velvet tank is SO comfortable. Really soft and very stylish. I will most certainly be ordering from them again.
I love online shopping and since I am in college I really need to get the most with my money. The shipping usually takes about a week and if I really need to get in contact with the company I can through email. Sometimes the quality is not the best but if you are buying a $5 shirt you can't expect it to feel like a $45 shirt. They definitely had very cute and trendy clothes.
I order all my swimsuits from Zaful all the time. They always come within two weeks when I am ordering from Boston. The quality is amazing. Sizing is always correct and the swimsuit is always as advertised. Customer service is on point and they will help you resolve any issues.
I have been buying from Zaful for a long time now, in the beginning they used to have a few problems here and there, but their customer service has always been good. Zaful is my go to for bikini's and accessories, I just love buying from them and the products get better and they have evolved with time and I don't have any problems anymore. I would recommend.
Zaful.com is my favourite online store. They have quality products, great sales and excellent customer service, delivery is fast and safe and they care about customer satisfaction. The site is also user friendly and has lots of fun elements. I have ordered two great swimming costumes and a cute autumn dress and have had no issues. I rate Zaful.com as my top site to do online shopping and highly recommend this site.
This website has trendy clothes that and are offered at a very low price, I thought it must be too good to be true and my expectations were very low. But after receiving the 3 bathing suits I ordered, I was extremely impressed. Good quality and they all look exactly as they do on the website. My only advice is to make sure to check sizing charts as size fluctuates between styles quite a bit. Will definitely buy again from this site.
I have spent quite a bit at Zaful. I have gotten coats, sweaters, pants and dresses from this site. I have always gotten what I have paid for, it always looks like what I have ordered it for, and I don't think I've seen the site without it having some sort of discounts going about. The shipping fees have always seemed reasonable to me as well. All in all I have been very satisfied with my service with Zaful! I'd also like to clarify that I'm not working for Zaful at all, I'm just a girl that likes to online shop.
I order from Zaful and the bikinis came within a week (to the US), the quality was super good and I loved all the bright colours. The bikinis are very flattering and I was worried about the white ones being see through but everything bikini I ordered was double lined. Plus they frequently have sales on the website and free shipping. Overall, inexpensive and impressive quality.
Have you ever seen something an outfit on instagram or Snapchat that you've immediately fallen in love with? You're like "wow! Where can I get that?" Zaful is the site for you! I have found the most gorgeous bikinis, skirts and outfits on this site that I definitely could never find any clothing shop.
I recently purchased a cordoury skirt and was absolutely delighted with fast shipping, and amazing quality. Unzipping a signature zaful bag is like Christmas! I will definitely be telling all of my friends! Sizing is different so definitely go one size up!
I was always window shopping at this site for almost a year, before jumping into it and ordering bikinis! I am very happy I did. I had fun wearing them and all I get are complements! Will definitely order again next time. Quality wise it was more than what you pay for! I am satisfied! Thinking of buying again on this website.
Zaful are a very good and quick service that I've used to order from two times. I paid £31 for my first jumper and it was such nice material and really fluffy.
The second jumper is also a fluffy jumper and is nice material. They are both right to size and I would highly recommend buying these products.
I order a set of lingerie, unfortunately the top was quite a bit small for me.
Which is a huge shame because the piece was incredible beautiful.
I can't speak much about the overall products on the site as I have only ordered one, which as I said was unfortunately not as good as I would've hoped for. (The bottoms were good though, fitted well.) It may be a hit or miss site, but I'm up for ordering more products.
Many people say this website is a scam but my experience was entirely professional and satisfactory. I ordered 4 items - 2 sweaters, a sweatshirt and one coat. They all arrived within the time provided - on the early side - well packaged and in perfect quality. The material was good and sizes fit well (I ordered a size M for all). The coat was a bit big for my liking however, so I contacted customer support about a refund and they were extremely helpful about it and resolved my issue.
I really like to shop here, because here I can find items and styles that are not in shops yet. Prints are colourful and big choice to find what I love.
Zaful is probably one of those minority websites, which can offer you a broad variety of trendy and extraordinary clothes for such an affordable price. The supply is wide and its hard not to buy something for yourself once you visit their page, haha. Just make sure you have checked your measurements and you're ordering the right size. Although the delivery is not the fastest, but trust me it is worth to wait. Have a lucky shoping! :)
I love the coat I orderded from zaful in every aspect. It's quality was very good considering that the price was so low, i was genuinely surprised. The order arrived within the deadline and the customer care was helpful when i was having trouble tracking my order. Can't wait to order again from the huge catalog.
I've seen many youtubers try out Zaful before so i wanted to try it for myself. I decided to order a few bathing suits from them and i looooove the variety they offer. Personally, i have had a great customer service experience with them, they are always willing to fix any issues. As for the actual products i received i loved them! I ordered off a few similar sites and i would definitely say zaful has the best quality for the price. If you read the reviews before purchasing a product you should have no trouble.
I ordered a bikini from Zaful and am very happy with the purchase! It was extremely affordable and I was very pleasantly surprised by the quality! The top was a bit small, but overall I am very happy with it and cannot wait to wear it down south! The shipping was also fairly quick and the tracking was fairly accurate as well. I would definitely order from Zaful again!
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.

