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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I really love Zaful because it allows me to get trendy pieces that go out of style quickly for a good price so I don't feel guilty about buying these pieces! I also love love love their swimwear, I've never had a problem with the quality! Yes, sometimes the sizing is a little unpredictable but for the price, I'm not too worried about it. As far as shipping times go, I feel like it ships quickly and takes about an average time to get to me. Overall I've always had a great experience with Zaful!
The Jacket looks like on the picture and fits very well even if you're a short person. Ive got many compliments because of the Jacket and i love it.
I ordered four items from Zaful, which totalled to almost $70.00 CAD. It's been over TWO months and I still haven't received my order. At this point, I'm no longer waiting (it's definitely not coming). Though, my biggest issue was that contacting support... Well, it was of no support. This is my first time ordering from Zaful. Yes, I did look at reviews and yes, there were a few people who had the same issues I encountered but there were definitely more reviews of people being pleased with the products/items they received. I was hoping to also be pleased but that's definitely not the case.
I have had a great experience with Zaful! I ordered 6 swim suits from this website and they all fit well. I do suggest looking at the comments for the swimsuits to get the correct sizing. I am 5'4,34D, 140 lbs and medium fit me in most, but again I would recommend looking in the comment section. Not only do they high quality clothing at an affordable price, they also have great customer service that replies within 24 hrs.
The swimsuit i recieved all fit my size and everything, the looks and the quality was pretty good considering that the swimsuits are very cheap. It actually all looks amazing on me. I would reccomend this brand.
Zaful has the cutest and most unique clothes. The prices are amazing, and i downloaded the app and my wish list is filled up with cute styles
When i first saw zaful's advertisements, i was skeptical at the low prices for such cute pieces of clothing & bikinis. After seeing countless reviews on YouTube and on their website, I decided to order a couple bikinis and wound up loving them! The quality is fantastic and lasts well even in ocean waters. They dont get stained from chlorine in a pool either. The sizing is a little tricky, but it's easy to figure out size based on other reviews on the site. I ordered another set of bikinis and i am very happy with all of them once again! I cant wait to wear them this summer!
Everything I ordered came much earlier than i expected. They matched the pictures perefectly and I may say there were sometimes much better than in the pictures. And for the price i got them. Im deeply satisfied.
I have nothing but good things for this place, but in order for this site to fulfill your standards you MUST read the reviews of each product for the most accurate sizing. If I ever had an issue, Zaful always responded to me in timely manner. Their customer service is excellent!
I love Zaful! The quality for the price is really awesome. Their sizing runs small, so I always try and size up. Read reviews of the product to see if it runs small or true to size, but you usually can't go wrong sizing up. I feel that the quality over time has been improving so even though there are some negative reviews, try it for yourself! I do not think you will regret it. This is my 100% honest opinion and I am willing to share this with other people.
ZAFUL is a great chinese website - by far the best one I have tried. I have received all my clothing, in a normal shipping time. All of theses cloths are very good quality, and I wear them every day! The staff members are always here to help you, and you will receive a response within 24 hours max. They are very kind, and listen do you and your demands. Further more, the cloths arrive in individual packaging that we can re use. In conclusion, I was so happy to order from ZAFUL and I will recommend it for every single one of you! Thanks!
I was skeptical at first to shop on zaful.com, however did tons of research before purchasing. I felt a lot more comfortable after reading reviews and watching videos. I definitely made use of the pictures and reviews posted on the website to get a general idea of how the items fit and look like in real life versus just the product picture. I made two big purchases already and will continue to do so. I enjoy shopping on zaful cause there are so many trendy pieces for affordable prices. I mainly shop for vacation, so I end up purchases tons of swimsuits, dresses and other summery pieces. There has not been an item yet that I truly did not like. In my opinion, zaful.com has been really great to shop with just definitely do you research and you will not be disappointed!
This bikini was super comfortable and when it arrived it looked exactly like the image posted online!
My zaful shopping experience was good, the shipping was fast because it was international and the swimsuits were of very good quality and an excellent price. According
Trendy and cheap, there is a lot of choice and I am surprise by the quality of some of their stuff. The shipping is quite long though (I am from Canada). Not working for them, just a fair review.
It's a really nice site, with quality products and nice stuff. The delivery time is not so big, and they arrive in really cute and nice bags. Per total, the site is easy to search and there are a lot of advantageous discounts.
This item shipped fast, and I was amazed with the quality for it being only $12. I used to spend close to 100 dollars on one swimsuit and this $12 bathing suit is just as good, if not better. I've always been hesitant when it comes to buying from online stores because I'm afraid of being scammed or being shipped something that is poor quality, but zaful is definitely a trust worthy brand and they always get back to you quickly when you use customer service :) I would definitely recommend buying from zaful, you will not be dissapointed. I can't wait to order more swimsuits!
My experience with Zaful was fantastic. I ordered a sweater and leggings from them and both arrived in a timely manner (about 2 weeks from when I ordered them). Both items fit really well and the descriptions on Zaful were very accurate. I have gotten many compliments and have recommended Zaful to my friends and family. The quality of the clothing was also great, and both items have withstood many rounds through the washer. This is my real objective experience and I am willing to share my experience with anyone who has questions.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Van,
Thank you for taking the time to write a review.
Please note that with our registered and expedited delivery we offer all customers a tracking number. You can use this to track where your package is and see an estimated delivery time.
For more information please click: https://www.zaful.com/shipping-info/
We have sent you your tracking number via a ticket. Please login to your account to check.
If you have any further questions, please contact us and we are more than happy to help.
Best Regards
ZAFUL Customer Service