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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I have ordered from zaful multiple times now and i have no complaints! I am always satisfied with my order and the prices are unbelievable. The shipping is always faster than expected. I am sometimes worried that the bathing suits won't fit because of the fact that i am ordering online but I have had no problems so far. Thank you so so much zaful I could not be happier!
Since I found Zaful about two years ago it's my go to place to shop. I find all the trends and items I'm looking for. The clothes fit great and are true to size. There's always sales and coupons which add amazing to the great prices Zaful has. Also they have express shipping and the customer service is kind and fast.
I bought suits that had no current reviews, so I was skeptical to buy. I am happy that the order came really quick and the quality turned out to be better than expected! The only thing I wish was better was the width of the bandeau. It is a bit shorter and I expected just a bit more coverage. The purple bikini's pads are too circular and seem unnatural. Love the color though!
Every order I've made has arrived right on time or even before. The quality of the products is amazing, I still wear swimsuits that I bought in my first order more than a year ago and its color never fainted also the fabric if great. I´ve tried sweaters, swimsuits, winter gloves and earrings and the quality is fabulous.
I'm really happy with their service and products!
Zaful is my only go to swimwear company cause it is honestly the best!
Best swimwear at the lowest cost with so much variety
True to size and looks exactly like the pictures
I was recommended Zaful by a friend and was pleasantly surprised at the great prices! My order to Australia took only a week as well. I received my order and everything fit the description and fit me perfectly. All the clothing came packaged well too. Very happy
I just want to share to you my wonderful experience with zaful. At first I thought it was impossible to buy really good, legit, fashionable clothes at an affordable price. But zaful proved me wrong. The hoodie is a good catch for a very low cost. The fabric is very comfortable. And it fits just right since they're offering a size chart. Also, the online customer service is very accommodating. I will surely buy again and I will recommend zaful to all my relatives and friends.
So normally I'm hesitant to buy things from online especially when it comes to bathing suits because I'm a bit bigger on my bottom than my top but I had always heard good things about Zaful so I said why not give it a try and I also read if I wasn't happy with my order they would be happy to fix whatever the issue was or I could just return for a refund which I loved to hear! So I gave it a shot because it was super affordable and I absolutely love my bathing suit it fit so perfect and looked just like the pictures I will definitely be shopping here more often!
I absolutely love this company. I have ordered three separate times from this company so far, and I love everything that I bought! Each order consisted only of bikinis, and let me say, they are fantastic! The bikinis are extremely flattering, have a great quality for material, and look exactly like the pictures! I'm extremely picky with my swimsuits and how they fit and look, but every single one I've bought from Zaful I've absolutely loved, and I'm so thankful for that.
This is my real experience with Zaful, and let me tell you, it has been a good one.
I'm very happy with most of my purchases from here, you really have to read the reviews and know what styles/materials work best for your body type. I've already placed 2 orders this year and both arrived surprisingly fast. You have to make sure the items say "available" rather than "processing time 7-14 days".
I wish they had free returns on swimsuits, that would make this company and my shopping experience even better. I received 2 swimsuits I was very unhappy with, I left negative reviews on these two and for the one with the worse review, Zaful ended up refunding me! I now have some of my favorite swimsuits I own from here. The customer service is great and they are pretty responsive.
The bikinis are gorgeous, exactly as the pictures. I really like the colours that they have, how they fit on my body and how it feels very comfortable because of the material. The only bad thing that I noticed is that 2 of 5 bikinis that I brought had few problems with the seam, but nothing serious. I'm very happy with this purchase. Now I have beautiful and comfortable bikinis for a cheap price! I paid very little for them because I brought it on sale. The good part is that Zaful is always offering coupons, so we can always find good deals there. I'm satisfied and would buy there again.
Bectonp, 4/11/2019
I ordered four adorable bathing suits from Zaful online and received them within a week! The shipping was very fast. I am always nervous about ordering bathing suits online because it is hard to find ones that fit me the way I want them to but to also cover me up and not show too much. These bathing suits did just that! They fit me like a glove and the quality is amazing! They very comfortable and are sold at such a great price! There are literally hundreds of options as well, so it is not as likely that you would find yourself wearing the same bathing suit as someone else. I am so in love with my swim suits and will continue to shop at Zaful!
This review was my real objective experience and I am willing to share this with other people.
I recieved wrong items but i got fixed what i want, Good fabric and nice clothes shop, i like sport wear here
This is an honest review for zaful that is based on multiple experiences with the site. I usually just buy bikinis from zaful but it is definitely my go to. Shipping time is quick and the quality is on par with high end shops. I will probably start branching out and trying out their dresses and summer clothes too and hopefully I get the same results I'm used to.
I had heard the name Zaful but wasn't sure what it was or where it was from. I placed my order then looked into it and found out they were from China (wrong way to do it, I know, but it worked out :) ). I was skeptical and a bit nervous once I found that out for various reasons. One of the items I ordered ended up being out of stock. I was contacted and within a couple/few emails, I was able to substitute the item (makeup brushes). That night (my time) it was shipped and 14/15 days later from initial order and 13/14 days from shipping, I received my purchase. I was impressed with how soft the makeup brushes are - I had seen once before a pair of eyelash curlers and they were about the same quality as the ones I ordered and the ones I got were even "cuter" with the black handles and pink heart. Anyway, being pleasantly surprised, I think I just might order from them again... although I can't do the clothes because the sizes aren't big enough, but I can for sure order just about anything else :)
Zaful is my go to online shopping website. I love almost all of the products that appear. They are very trustworthy when it comes to payment and shipping. The products that I have gotten from here have all been exactly like the picture and fit very well. I will continue to shop online here because the prices are very reasonable and I can buy a plethora of things for a cheaper price.
I've been watching Zaful haul videos on Youtube for a good couple of months and I decided to make my first order. And I'm glad I did! I live in the US and the package took 20 days to arrive including the processing time so it's not too bad. Their clothes are amazing and cute and good quality. They're affordable too. Great website! Highly recommend trying their swimsuits.
At first I was extremely skeptical about buying swimsuits online because of the sizing issue, but ZAFUL didn't disappoint. I ordered a small in all the suits I got and they all fit me perfectly. I was really impressed with the pricing of each swimsuit because usually you pay per piece, but with ZAFUL you're paying for both pieces at a great price. I would never post great reviews unless I absolutely loved a product and I LOVE these swimsuits!
The experience I had with Zaful.com was very good. I got the product really fast, in a nice package. They always informed me what is going on with my order step by step. That made feel really safe and I'll probably order again soon.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Ryan,
Thank you for notifying us of your complaint.
All of our items have a processing time that is shown clearly on the product page.
Please understand after we receive your order, normally it will take us some time to prepare the items.
We have sent you a message regarding your order via our ticket system. Please kindly check this and reply to us there.
Best Regards
ZAFUL Customer Service