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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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'm doing Must of my online shopping at Zaful, great quality and a lot of options, good price and on-time delivery! I
La calidad de bikinis es excelente y el tallaje para mi cuerpo es perfecto. El servicio siempre es bueno y la atención es estupenda.
Dear Raquel,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
At first, I was really skeptical about this site. I was worried that it would be a scam, and they would just take my money and not ship anything. I bought two items from the site, and the items came in a timely fashion and were super cute. I didn't think this site would be legit but it is. I just put in a second order with Zaful, and hopefully I will be as satisfied as my first purchase!
Dear Jeanette,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
Gostei muito veio tudo perfeito ótimo. Gostei tamanho ótimos e cores tbem e chegou em 30 dias. Compraria outra vez
Dear Brunna,
Thank you for your trust and support.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful. Com again soon.
We appreciate your support.
Zaful Customer Support
I ordered a swimsuit that it was geourgeous and look exacly like the photo, the only tinny problem was that the shipment took a bit too long. Overall a very pleasent shoping experience.
Dear Filipa,
Thank you for taking the time to write your review. We at Zaful really appreciate this.
Best Regards,
Zaful Customer Support
I ordered bikinis on Zaful earlier this year. They arrived on time and I think the quality is good considering the small price you are paying. I had to size up but the size guide on the website and other customers help me find my size!
It´s a good site for ordering trendy pieces. I'm happy with my order and look forward to continuing shopping on Zaful.
Dear Sofia,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
Purchased 5 swimsuits from Zaful, they all arrived so quickly and where such great quality at such a great price! Customer service was amazing and I would highly recommend zaful to all my friends
Dear Victoria,
Thank you for your sharing.
It is our great honour to hear that you love the items.
Thank you for your support.
Zaful Customer Support
So far there hasn't been an item that I have not liked from ZAFUL. I have ordered from them several times and yes, items take about a month to arrive but because it's far away people. If I order stuff from England it takes around the same time too. Also, if an item is shipped after because it's not available immediately, it still arrives, after a long time but it does arrive and in mint condition. I think that as long as you have these things in mind you wont be disappointed. Pay Attention to the sizes, to the garments, even if they dont have close ups you can see the quality of the items. To be honest Ive been more often pleasantly surprised than disappointed. Ive been buying from Chinese sellers on ebay for a long time so I am used to what Asian clothing and items are like. Thats why I could say ZAFUL sells really good products.
Dear Carla,
Thank you for your kind review.
Be sure to come back at Zaful soon for all our latest offers.
Thank you.
Best regards,
Zaful Customer Support
I have ordered 3 bikinis in 3 separate orders from their site and I am obsessed with every single one. The shipping took about 2 weeks with full tracking info. First of all the prices are just too good to pass up. I know that they are probably not going to last me forever but I personally love having a bigger collection to mix and match. Having said that, the bikinis look very well made. I was afraid they were going to be very cheap looking based on the price tag but that couldn't be further from the truth. The only slight problem was the sizing because it is quite difficult to choose the right one since some of them run small. However, zaful still gets 5 stars from me because I think the problem is solved by the amazing community of shoppers that they have acquired and everyone is very helpful leaving reviews for each item, the girls will tell you if you should go a size up.
Dear Kamile,
We are happy to know you love our items.
If any issues, please contact us so that we can resolve the issue for you.
Best regards,
Zaful Customer Support
Very happy to share about my experience with Zaful. My orders arrived very quickly, well packed and are exactly as shown on the site. I ordered two dresses and one swimsuit can't wait for the next purchase.
Dear Ting,
Thank you for your sharing.
It is our great honour to hear that you love the items.
Thank you for your support.
Zaful Customer Support
I absolutely loved my Zaful shopping experience. Clothes got mailed to me when the said they would arrive. Nothing was damaged and the packaging was cute! I also had to return one item because it didn't fit as well as I thought and customer service replied within 12 hours of every message I sent them. I also got a full refund no hassle!
Dear Marissa,
Thank you for your sharing.
It is our great honour to hear that you love the items.
Be sure to come back at Zaful soon for all our latest offers.
Zaful Customer Support
I really like this site. My package arrived very quicly, well packed... Because all of that it is my favourite shooping site. Quality of all thing is amazing. Also, all things have a table with size and you can't mistake with it.
Check Zaful and order dear!
Dear Merima,
We are happy to know you love our items.
If any issues, please contact us so that we can resolve the issue for you.
Best regards,
Zaful Customer Support
User friendly with highly responsive customer support. I have used this website several times and I have never for once encountered any problem. Highly recommended!
Dear Obayuwana,
Thank you for your kind review.
Be sure to come back at Zaful soon for all our latest offers.
Thank you.
Best regards,
Zaful Customer Support
This company seems to be hit or miss according to reviews, but I enjoyed my experience. I ordered a bathing suit for $10 you have to pay nearly $30 for a set at Target these days and the quality was better than I expected. The suit has stayed nice throughout its multiple use this summer and, although it did take a long time to arrive, that's definitely because it was shipping internationally.
Dear Morgan,
We would like to thank you for taking time to write the review.
It is our great honour to hear you are in love with our items.
Thank you for your support.
Zaful Customer Support
Love these bathing suits so much. Great quality for the price.MY friends and I all bought them this summer
Dear Customer,
Dear Andrea,
Thank you for your sharing.
It is our great honour to hear that you love the items.
Thank you for your support.
Zaful Customer Support
I was hesitating when I saw the prices and the beautifull swimsuits. But let me tell u I was so happy I decided to get this good deal, fast shipping, nice quality For the price, and for my post partum body was what I needed. I felt super secure of my body with one piece swimsuitI as I have never before my pregnancy wore one. But this one-piece swimsuit made me look like a hot mama during this summer. Thanks to all the team I super recommend this swimsuits and defentinely one of my next purchase for 2018 summer
Dear Paola,
Thank you for your sharing.
We appreciate that you took the time to write a review.
Thank you.
Zaful Customer Support
Excelente experiencia de compra vía Internet. Cumplieron perfectamente con todo lo previsto, los tiempos de entrega y la calidad de los productos es muy buena. El sistema es sencillo y te permite cumplimentar la compra en unos pocos pasos.
Dear Gabriela,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
I had such a great experience ordering from zaful. The quality of their products is crazy for how good the prices are. Shipping to canada was pretty quick seeing how far of a travel it is, both my packages came within 1-2 weeks of ordering. Everything i ordered looks just like the pictures. Some items do run a little small, so use your judgment when choosing sizes. I have only tried their swim wear, but will definitely be ordering more clothing from this site.
Dear Jaeda,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
I ordered two dresses and sunglasses. The dress was exactly what i wanted and it fit me great. It was a black velvet dress and the sunglasses were round and fit me well. It was great quality. The other dress was white and had beautiful rose embroidery. The only thing is that I did not receive it because I had moved when it was still being shipped. So it was not their fault. So it was sent back to them since I couldn't pick it up. Anyways they did a great job resolving the whole dress issue and were so nice.
Dear Briseida,
Thank you for taking the time to write your review. We at Zaful really appreciate this.
Best Regards,
Zaful Customer Support
He realizado tres pedidos en la página Zaful y las tres han sido justo lo que había pedido, además son de excelente calidad y súper lindas, la única queja sería que duran bastante en llegar (1 mes o mes y medio) pero aparte del contratiempo todo lo demás ha estado muy bien.
Dear Sofia,
Thank you for your trust and support.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful. Com again soon.
We appreciate your support.
Zaful Customer Support
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Ayelet,
Thank you for your kind review.
Be sure to come back at Zaful soon for all our latest offers.
Thank you.
Best regards,
Zaful Customer Support