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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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Zaful is a really fun clothing line, they have a lot of options for current styles that I would not have been able to afford otherwise. I love their swimsuits and intimates, and they have really great accessories as well. I always get complimented on my swimsuits. If you want a lot of variety at affordable prices then Zaful is right for you! I ordered swimsuits, sunglasses, and a cute intimate with the order number UU************** on 5/2/17 and a really cute intimates set with the order number UU************** on 9/29/17 and everything came as described and in a timely fashion.
Since I met the Zaful I have been enchanted by the variety of products and how they offer so many options according to the trends of the season. This bikini has a very beautiful detail that makes the breasts more beautiful and contoured. The panties fits very well and the size is exactly what I ordered. Great product, I'm satisfied!
Order number: UU************** date: Aug. 18,2017
I love Zaful. The prices are unbeatable and the swim suits are adorable. However, the bottoms and tops usually fit very different and are sometimes not accurate to size. It is very important to read the reviews of the products to see what other customers have said. Overall, I think the good outweighs the bad and love so many of the products I have bought.
Trustworthy, products is just like as seen in picture, good quality and good shipping. Has everything and affordable price
Zaful offers a large range of clothes at the cheapest prices, plus they give you coupons to use to save even more money. I have ordered from zaful twice and I can say this - shipping can take 3 weeks or more which isn't great, but it's usually free (spend over $30) or just 2.99 which is cheap considering other websites charge around $8. Swimmer bottoms generally run small and I strongly recommend reading the reviews on the website because it is difficult to see the sizing of the product since there are no models, but often people post photos of themselves wearing the product which is definitely helpful! The materials used are high quality and I have also bought jewellery and it has always been great.
I've been ordering from Zaful for about a year and a half. The choice is very good so I have no problem choosing something that I like. The package always arrives within 15 days of payment. I always choose a standard delivery so that I do not have additional costs and I secure the package. Insurance cost about 1 dollar. The package is always nicely packed. I never got anything damaged. Glasses are always wrapped in additional bags. I always get the same thing as in the pictures. The material is nice and suits the description, the size is true (same like in size chart).
I have ordered twice now through this company and both times have been about as hassle free as online shopping can be. The prices are great and I'm completely satisfied with the quality of each item. The fit has been true to size for my body. For my most recent order I even purchased accessories as gifts and I know my four year old is going to lose it when they arrive.
Nickname: KittyKait
Order: UU**************
Overall I received really good quality items and I'm very pleased with them. Be careful with the sizing because it can be quite small. Fore reference I am a 32DD and 6 and I get large in almost everything. If you read the reviews you will be fine. Also, the costumer service is really good, the team always makes sure you are happy with the products and are flexible in their solutions if there is a problem. Defenitly recommend!
I'm 100% happy with this store. I bought a lace bodysuit in black, small size (I'm 1,63m). It's lovely! It's the same as pictured on the website. I wasn't sure if it would fit, but it fits perfectly. The back zipper is easily closed up if one's sitting down. The lace quality is good. Also, it's a really good price. And it didn't take long to arrive, kudos for that. I recommend both the piece and Zaful very much.
Zaful is one of the best shopping site available online! I Love ITTTT! I first found out about zaful in the summer i was wondering how on earth would i not know about this site? The clothes there are absolutely gorgeous and very very cheap. The material of the swim suits I ordered was just really good and almost unbelievable. You can also rely on the sizing chart on the website. Every thing about Zaful is just stunning! I would recommend anyone to shop on Zaful! Loved the experience!
I ordered a belt and a off the shoulder top. Both articles of clothing looked exactly like the website. Though I may not have liked the style of the blouse, I did choose it and will have to make sure that I have seen other people wear the clothing prior to making the purchase. The blouse was thick quality and was not see-through. The belt however did have a weird smell and was flimsy. I will most likely just stick with bottoms because I have had better luck with bottoms than tops.
I've tried a few other China based online stores and I have to say Zaful is my favorite. The clothes are much better quality and very cute. I'll definitely buy more from Zaful! When I did encounter problems, they were quick and easy to deal with the problems. They refunded me the money in an appropriate amount of time and promised to correct any problems I had. I trust them with my business as well as with the quality of my clothes! I also always get compliments on the things I've bought with them so not just me, but the people around me also think its cute! Yay
Every time I shop at Zaful I find what I need and always look great wherever I go. People always ask me where I get my things from an they can't believe it. I have ordered about 10 items on Zaful and they all are what i expect. Sometimes they take bit long to receive but I guess it depends where you live, how long it will take to get to your house. Overall, I love Zaful!
My first order from Zaful took place in this June. Up until then I spent my time following a lot of bloggers who were already shopping and working together with websites of this sort. Eventually, I found the courage and stepped over all prejudices about online shopping and I've decided to make my first order from this site. I was afraid of high douane costs, bad quality of the goods, and even the ability of wrong items being delivered to me. But, up until now I haven't had any bad experiences with Zaful and I highly recommend it to everyone who enjoys shopping. Zaful is definitely a store that fulfilled all of my expectations. You can easily pick a right size (all sizes are properly made, well. At least for the people of my size), quality of the items is guaranteed, and what's most important to me, taking into consideration a country I live in - prices are affordable. If you really want to treat yourself with quality items that are affordable at the same time - go and take your measurements, write them on a piece of paper and pick your items taking into consideration the size of your biggest attributes. It's easier to make something shorter than bigger, in case it doesn't fit.
I absolutely am In love with zaful! I recently discovered their beautiful collection and I now have... 39 items in my wish list which grows every time I visit the site. Definitely check out their velvet underwear sets! They are so comfy and cute, I need more. I was also amazed at how fast my order came! I ordered over US$30 worth of items and grabbed the free shipping deal. My order arrived in days! I was stoked.
Zaful is an amazing and wonderful website! I love the things that you are able to buy on it. They are all amazing quality and for a very affordable price. I love how that there is free shipping and it just makes things very easy and nice. I hope that zaful gets as much orders as it deserves because it is a really great shop. I love how the items are all in fashion so you dont have to go to a very expensive place to keep up with the latest trends.
Zaful has such an amazing variety of clothes at an affordable price. I love the products! I ordered an item not too long ago, and it took a bit to get here, but it was worth it. Nothing was damaged, everything came as I expected it to.
Order no. U************** (06/09/17)
Zaful if my #1 choice for swimsuits! They have a great variety of styles and unbeatable prices. They make it easy to find which size would best fit you and the reviews posted by others on their site are very helpful as well. The customer service is fantastic and they're great to get back to me in a timely matter with questions I have, and they're willing to work with me. I constantly get compliments on the swimsuits I purchase from them and I would highly recommend!
Zaful.com is an excellent online store. Rapidly develops and turns to clients. Stocks are constantly held. On one of them, using the discount code, I purchased a Sim adapter for any Kind of Sim card for $ 0.08 with free shipping. Order already received. Adapter of excellent quality, branded and inexpensive. The second order is a chic dress with a smart discount. The price has been reduced with the help of Z-points, which can be obtained at registration, for purchases and for reviews. I recommend this store to visit. U**************
I ordered item for gift... and just checked reviews here... i think im $#*!ed up. I must get it before 10th december but everybody saying it comes slow.
Please if zaful customer service team watching this, youve better to send quickly.
My order number is U**************
And dont reply as we already shipped out blah blah, i know its already shipped. Just help me to get quickly all the item in one time.
I have purchased 5 bathing suits from awful. If you read the reviews you'll know how the swimsuits fit and then you'll know if you need to size up or down. I have had 100% success with everything I bought, the quality is the same as my rip curl and asos bikinis, 5 bikinis cost the same as 1 rip curl. You can't beat it!
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Jinhan,
Thank you for raising this issue.
We at Zaful offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.
Please reply to our message via the ticket system, and we will offer a solution for you.
We look forward to your reply.
Best Regards
Zaful Customer Service