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ZAFUL

2.9

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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Puerto Rico
1 review
0 helpful votes
Follow Alanis d.
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I do not usually buy online because of bad sizing and the price it gets to ship to Puerto Rico but with zaful it has been different. The size is always true to me and the shipping is never too much.

Date of experience: November 30, 2017
Pennsylvania
1 review
0 helpful votes
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Neat experience!
December 1, 2017

This was a some-what great shopping experience. First of all, the clothes I got fitted me nicely and looked gorgeous on me. However, I have to remind your new costumers that an "one size fits most" is a lot smaller than you would think. It is almost identical to the size Small. I bought two hoodies, one that's Small and one that was One Size Fits Most. It turned out pretty similar in size. Another thing was the fabric they used to make the clothes. It wasn't the type you would normally get- the type that can stretch out pretty far. They used a type of cloth that seemed like what you would get on a table cloth. It was like plain fabric sewed together. But I'm very impressed in how good the clothes looked. This was a pretty good shopping experience overall. PNG

Date of experience: November 30, 2017
Morocco
1 review
1 helpful vote
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I have the big family in my facebook accounts and i can supports your produits just for give me your product i want the job with you i need your produits beacuse i love it

Date of experience: November 30, 2017
Wisconsin
1 review
0 helpful votes
Follow Anjelicka V.
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The experience on zaful is great! The website is very easy to navigate and the products arrive at a timely matter. Also, the material of the items actually feel like real material. They always have clothes that are trending so they are always keeping up with what's new and whats not. They have competative pricings, because some other places try to charge you a lot of money, but not Zaful!

Date of experience: November 30, 2017
Canada
1 review
3 helpful votes
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Ive heard of Zaful from several people and they really like this site so I checked it out. They have so many cute stuff especially their swimwear. Ive only ordered their bikinis so far and I love them. The sizing is perfect for myself and the quality is amazing. Standard shipping is about 3 weeks arriving to Canada, which is not bad.

Date of experience: November 30, 2017
Chile
1 review
1 helpful vote
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Excelente
November 30, 2017

La calidad las tallas y la forma de envío son excelente, todo me llego en perfecto estado dentro de las bolsas de Zaful. Lo recomiendo completamente. Pedí un traje de baño y dos poleras, me encantó todo

Date of experience: November 29, 2017
Philippines
1 review
0 helpful votes
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Worth every Penny
November 30, 2017

When I first heard about this website I was completely confused as to how they could price things so cheaply and I STILL AM! I ordered a swimsuit and some accessories and I am not disappointed. Everything looks good quality and it came on time too.

Date of experience: November 29, 2017
California
1 review
0 helpful votes
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I've ordered a few different items from Zaful so far and generally am happy with all the items. I've noticed that the clothes are slightly more expensivel in comparison to other wholesale websites, but the quality is much better. Reviews on website are helpful when it comes to sizing and looking at the actual product. Will definitely purchase from them again.

Date of experience: November 29, 2017
South Carolina
1 review
0 helpful votes
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I ordered 4 different bathing suits off of zaful out of curiosity, the prices seemed too good to be true. When they arrived i was more than ecstatic about the quality of the suits, not only are they adorable but they are so well made. Shipping was fast and customer service kept me updated on the status of the parcels the whole time. I have recommended zaful to all of my friends!

Date of experience: November 29, 2017
Italy
1 review
0 helpful votes
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Good for the price
November 30, 2017

I recently made my first order on Zaful.com. I bought a pair of boots and a sweatshirt, and both the objects were really cheap. The boots aren't the best quality, they hurt a little for the first days and they are starting to get a little damaged (but I used them very intensively in the last two months, walking every day to school, even under the rain), so I think it was a good deal. The sweatshirt is really cute and comfy, but since it was one size I would recommend to read the measurements you can find on the website very carefully, because it suits me, but for others it might be too tiny.

Date of experience: November 29, 2017
Georgia
1 review
0 helpful votes
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I love this site!
November 30, 2017

I loved my experience shopping with Zaful! The app is super easy to use and theyre so many things to choose from! Ion cvan literally find anything from clothing to shoes to jewelry! I found some of the cutest things ever on Zaful and they were all so reasonably priced as well! I love this app and will for sure be using it again!

Date of experience: November 29, 2017
Texas
1 review
0 helpful votes
Follow Valerie V.
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I had ordered a swimsuit, 2 halter tops, and a pair of shoes from this company and they were high quality for such an affordable price. The swimsuit I ordered was just amazing and impressed with the quality, also the tops and shoes are my everyday wear. They fit just right and look forward to receive more from their product. I've seen reviews and try ons to see if the product is right for me as in sizing and quality. They also have Z points, which save me a lot of money and if there was any problems, their support system would get back with you quickly and try to solve the issue. Most company do this, but I felt genuine that they care if something was wrong. Overall, I've seen good reviews so far and have heard from many of my friends ordering their clothing from this company.

Date of experience: November 29, 2017
Romania
2 reviews
0 helpful votes
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Excellent Value for money
November 30, 2017

Ive had two orders with Zaful so far and both times Ive been pleasantly surprised by the level of service I received. They provide tracking with standard shipping and that was really helpful tracking down the packages. I did have an issue with an item being out of stock but they shipped out the items that were in stock first so that I get those quickly and a few days later they shipped out the rest of the order at no additional cost to me.
The products themselves are good quality for the money paid and they fit my girlfriend quite nicely. I would definitely recommend Zaful and Ill definitely order from them again.

Date of experience: November 29, 2017
Australia
1 review
0 helpful votes
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I've bought a lot from zaful, they are a great service, lots of gifts, they are generous, great barg

Date of experience: November 28, 2017
Philippines
1 review
0 helpful votes
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I ordered 3 items during my first purchase with Zaful - 2 swimsuits and 1 beach blanket. At first I was kinda hesitant because we had a beach trip 2 weeks and I wanted to use it for that. I was expecting 1 week minimum but my order arrived after 6 days! I'm so happy with the service and they were also very accommodating in their social media pages. I also like the fact that items are really good but at the same time, they are really, really affordable. I honestly don't know why others are complaining about bad service. Now I have just placed another purchase :)

Date of experience: November 28, 2017
Australia
1 review
0 helpful votes
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I ordered a variety of swimsuits from Zaful. I was a bit skeptical at their low prices and discounts, but I was pleasantly surprised. The quality of my items were excellent, sewing jobs were precise and material was solid. Service was impeccable and I was receiving constant updates on whether I was satisfied with my products and they were happy to help if needs be.
I would definitely recommend shopping here again.

Date of experience: November 28, 2017
Australia
1 review
0 helpful votes
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Affordable and stylish
November 29, 2017

I recently received my first order from zaful and i have been impressed by the quality of the product. The fit, style and colours have all been spot on with the product information. The 2 bikinis i ordered are fashionable and comfortable. The shipping only took a few weeks and i was able to save money on my orders by using Z points. Overall the experience has been positive and i have since ordered more from them which i look forward to recieving.

Date of experience: November 28, 2017
Italy
1 review
0 helpful votes
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I LOVE their clothes
November 29, 2017

Everytime I order from this site, every dress or swimsuit has arrived absolutely the same as the picture and I love this because generally when you buy on internet you will be disappointed. On Zaful size are correct, and and the materials are right for the price you pay. I never had problem with the shipment, every item has always come in time. (about 2 weeks)

Date of experience: November 28, 2017
Ohio
1 review
1 helpful vote
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HORRIBLE COMPANY
November 28, 2017

I recently ordered 2 coats for my boyfriend from Zaful, because we weren't sure what size he would need, and figured we would return whichever size didn't fit. Once the items came in the mail, they were both extremely tiny and of really poor quality, so we wanted to return them both. Their return policy is an absolute nightmare. First you have to email them then they send you a 7 point list, which you must follow to a tee or risk no refund. Well I missed a step, and I emailed them as soon as I realized that. They were zero help and said they couldn't refund me if I didn't follow the list. I have never dealt with such a $#*!ty return procedure nor a company so unhelpful. It honestly seems to me they know their products suck, so they make up a complicated return policy so they can actually make money. If I had known I wouldn't get my refund, I would have donated the coats to the homeless, saved my $20 in shipping back to them, and at least felt my money went to a better cause then right back into their pockets. Do not give your money to this company!

Date of experience: November 28, 2017
Charlie F. ZAFUL Rep
over a year old

Dear Randi,
We regret for this issue occurred.

Before purchasing our products we kindly ask that all customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.

The return address is the third party warehouse, we can not track your package without the tracking number.

As for this issue, we have sent you a ticket and will offer you a solution, please check and reply to us.

Best Regards
Zaful Customer Service

Germany
1 review
0 helpful votes
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Will definitely keep shopping from them!
After a while of researching, watching some review videos, and reading the comments on the website itself, I decided to give it a shot and ordered some bikinis and dresses from them. Because when looking at how much it cost, there was not much to lose. And I'm glad I gave Zaful a chance. Quality/Price ratio is much more higher than my expectations! Shipping to Germany took only one week! Customer service is pretty fast and quite understanding! I will definitely keep shopping from them.

Date of experience: November 28, 2017

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071
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