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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I was skeptical at first since ive never heard of this website before and online shopping is already on the line as it is but this was never an issue for me. The clothing material has always been goood for is cost and the customer service is even better to ensure that I always have a good experience. I can always go back to them and know that i can have the close that i want with reliable customer service and support.
I personally have some experience with online shopping and found that Zaful is the most trustworthy sites I've shopped off of. I always am 100% satisfied with all the items I received and sizing/pictures are not misleading. I fell in love with all the things that came in and they all fit perfectly and the prices are amazing. They also provide many chances to get coupons for money off your order! I've saved so much! I have absolutely no complaints about this company just that shipping time does take quite long depending on where you live. I live in Canada and orders take about a month to come in so I recommend ordering as soon as possible if you are planning on ordering something. Thanks Zaful!
I honestly didn't know what to expect, bc I've seen many ads for Zaful scrolling through social media (and you never know what you're going to get from some of these online stores), but the swimsuit I ordered and the customer service has gone SO far above and beyond what I expected! The bikini fits absolutely PERFECT, accentuates everything just as the picture portrayed. I will definitely be shopping here again, especially for swimwear!
I seriously love Zaful, I always get quality pieces at a fraction of what they would cost at a brick and mortar store. And I always have pieces that no one else has around me. Which I love. Yes shipping can take awhile, but in life everything has trades offs. And the quality and prices make the wait so worth it. Their customer service team is outstanding. I have place 6 orders of the past year and if I ever had a problem (there weren't many) like a size discrepancy, Zaful worked quickly and efficiently to fix it, even at a monetary loss for them. They really put the customer first.
I previously ordered from Zafuls Swimwear collection. The bikini I ordered looked exactly like it did in the many pictures they provided. Arrived within the appropriate time for expedited shipping, and handled with proper care with well sufficient packaging. Very true to size, although could potentially run smaller than if not measured properly with the sizing chart thats also provided. The product is safe to wash, and never loses vibrancy of color. AMAZING material, and overall great style! I had a wonderful experience with Zaful, and plan to be a returning costumer in the near future! Thank you
Overall a great experience. I ordered two dresses and a pair of sunglasses. For reference, I am 145 pounds, 5'7", with a 34D bust. The firstSlip Tie Back Plaid Dress - Black White L, was a fantastic buy. It fit great, and the bow in the back was very cute and also helped for a custom fit since it can be tied as tightly as you need. It was a little bit thin, which was mentioned in the reviews so I opted wear a slip with it. The lightweight fabric was nice though, as I wore it around in Miami during the summer. The second dressMulti Stripe Cami Midi Sundress - Light Blue L was also fantastic. I loved the print which is very reminiscent of 70's fashion. The straps had some elasticity to them, so again, it really helped with the fit. This fabric is fairly thin as well, but not see through so really great for summertime. Some of the threading came undone when I washed it in the machine, so I would maybe be more careful next time and hand wash. The glasses were very cute at a great price as well. I get compliments on all every time I wear them.
I made an order to zaful some months ago. It was my first order and everything was perfect. It was fast ad everything was like the pictures and have a good quality. I bought two sweaters and they were very cozy and soft. I'm pretty sure I'll buy more clothes on this website. So don't doubt more and go shopping!
I was a little skeptical about ordering from Zaful at first. I was unsure of sizing, and the quality of their products. However, I was very pleased with my order. Be sure to measure yourself before ordering, as the bathing suits are made a little smaller. The quality is a lot better than I expected and the sizing was just right. I am now a frequent Zaful customer!
I had the best experience with ordering from Zaful. I ordered 4 sweaters and they all arrive very promptly. The quality of the sweaters is unbeatable for the price I had paid. The site itself is very organized and has a wide selection of items to shop through. I am beyond pleased with Zaful and I will continue to shop from them and I definitely recommend this site to anyone wanting great quality items for great prices!
I really like this site, it was recommended by a friend and I'm so happy I found it. The clothes have such a variation. The pricing is something I'm also a big fan of. I bought a white sweater, leggings and a neckless. I loved all of it as well! They also have good customer service that is very quick to reply and figure out whatever problems you might have! I will for sure be ordering again off this site!
Excelent satisfied and eficent. Love the prices. Love the clothes and very good deal and good service are to your disposal always.
I love shopping at Zaful, its my go to online store. The sizes are normal and the quality is so good. There is a lot to chose from but their website and app are very well organized, which makes for easy shopping. I got multiple bathing suits and dresses during the summer that I wore all the time and now Im stocking up on some winter sweaters.
I was very pleased with my orders. Everyone needs to keep in mind the sizing runs small, but I love love love what I got. I definitely will begin to to shop there more often because the prices are reasonable and the items are worth the money.
I've been buying products from Zaful for quite a while now and I loooove everything so much! Perfect fit for my body and amazing quality :) Most of the things I got were bikinis and swimwear and I cannot wait to get my winter shopping in! Xmas is gonna be amazing with Zaful presents under the tree haha!
Zaful is one of the many Chinese online stores, and I've been dealing with it for about a year, which has been ordering clothes and beauty products. The products are like in the photos, in addition to the descriptions that are used to give you a good idea of it, we also have the measures in terms of clothing, since you can not rely on just choosing the size. When the delivery service has always been in accordance with the days specified on the page. My orders always arrive without fail. In addition to the good prices you can also take advantage of promotions, coupons, discounts or free shipping. I recommend it.
I was hesitant to shop Zaful after reading some of the reviews. However, when my stuff arrived, I was pleasantly surprised. I ordered a floral pleated skirt and some blouses. The sizes are a little bigger than anticipated but nothing that impacted the wear. I'll be ordering again. UU**************
To begin with, this review is NOT forced upon and is my real objective experience purchasing from this site. On my first order I ordered a coat, t-shirt, and a beautiful sweater. I am very impressed with the quality of the clothing and the shipping was very fast. I have gotten a lot of compliments from people on my new clothing and I loved it so much, I recently made two more orders from the site. The site gives a wide range of different options of clothing (also accessories, shoes, etc) and fits into today's clothing trends. As well, Zaful has amazing customer service. They have a very kind staff and will reply to my messages within a period of 24 hours. I am very pleased with my experience with Zaful and will continue to order from this site!
I had an excellent experience ordering from zaful. I got a black crop top a pink tank top crop and a very cute chocker. All three of my items came fast and we're great quality. The site has a very large selection of trendy clothing etc. Costumer service was great as well, if I had a question about a product or shipping they were very fast in their response. I would recommend Zaful to anyone who is interested in on trend clothing at a great price. I will definitely continue to shop from them. Quality, price, selection, and costumer service is all great!
I am very much into fashion and to have an extreme love for this site says a lot! I have ordered from Zaful.com 4 times now. All together I have spent approximately $200 or more than 35 items including clothes, swimsuits, and accessories. Everything I've bought has been my absolute favorite pieces in my wardrobe! The quality of every single swimsuit, shirts, even pants I've gotten has been amazing. And they look so expensive for the price you pay! I've only had a few items that didn't work out for me and that's strictly because I didn't look at the size chart correctly or I didnt look at the reviews prior. I strongly recommend buying from this site. A lot of people are timid because some people buy faulty items. I suggest looking at the size chart carefully, (because everything varies), and if there are customer reviews, look at those first! It's always helpful going about it in that direction. Also, shipping varies, some items are shipped separate from each other but the Zaful team is always alert when you need assistance! Zaful is worth the try!
I have bought a bikini set in Zaful a few months ago. The effect was really good, would say as much as the same as my expectation. Website system is okay. Pretty easy and simple to use. I appreciated that the shipping process was quite fast and reliable. Cant believe it took less than 2 weeks from US to Asia. That was pretty close!
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.

