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ZAFUL

2.9

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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Canada
1 review
0 helpful votes
Follow Ayesha H.
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Decent quality
December 7, 2017

I ordered a lemon patterned pj set, lace body suit and earrings. Very surprised by the quality, especially for how cheap my order was. I always order a size up and they've always fit properly. My order came within 2 weeks

Date of experience: December 6, 2017
New Zealand
1 review
1 helpful vote
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USELESS
December 7, 2017

Ordered a bikini a week ago and it says on the tracking website that its been delivered to my address already, sweet as, but IT WASN'T HERE. I asked the carrier and they said that the address provided was not correct, but i definitely had inserted my address. They told me to contact the sender which i did, i messaged Zaful and got hit the the SEEN several times. No reply AT ALL. Which pisses me off because they're not even trying to help considering i had paid them!

ZAFUL attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 6, 2017
Charlie F. ZAFUL Rep
over a year old

Dear Sophie,
We apologize for the inconvenience we may have caused to you.

Please allow up to 36 hours from the expected delivery date - in rare cases packages may say delivered up to 36 hours prior to arrival.

Coud you please tell us your right order number or ticket number so that we look into your problem and then give you a satisfactory solution?

If any question, please contact us via ticket or email to [email protected] titled as "complaint from sitejabber.com".

Best Regards
Zaful Customer Service

Florida
1 review
0 helpful votes
Follow Lauren W.
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Great quality for price
December 7, 2017

This website has always been one of my favorites. Bikinis I find that fit my chest/ waist size is not very simple considering I love a big chest and small waist. They are the BEST quality for a fraction of the price. I love zaful

Date of experience: December 6, 2017
New Zealand
1 review
0 helpful votes
Follow Pippa S.
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I ordered 4 bikinis and they were all great quality and identical to the picture! They look a lot more expensive than they are which is great, but if you're between 2 sizes I would recommend sizing up as the sizes are a little on the smaller side.Other than that they are fantastic and I will be purchasing again and have already got my friends and family hooked too!

Date of experience: December 6, 2017
Argentina
1 review
0 helpful votes
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Really good bikini
December 7, 2017

I bought a couple of bikinis from Zaful, It came to Argentina un less than 25 days so if you are from here too, notice that aduana takes sooo long, and you Will have extra taxes. Anyway, Thats for Argentina.
The bikinis were beautiful, great quality, and pretty cool colors. I órdered a S (im thin and 32C), and It fits perfectly. And it's very cheap. Happy with my bikinis!

Date of experience: December 6, 2017
Italy
1 review
0 helpful votes
Follow Emanuele N.
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I found this eshop thanks to a friend that was searching for Lingerie and they have a lot of stuff with very good prices. I decided to try it for a gift and everything went fine. They gave me tracking information for the shipment and i received it in times. It was a good online shopping experience so i reccomend it.

Date of experience: December 6, 2017
Australia
1 review
2 helpful votes
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Worth the wait
December 6, 2017

I ordered 4 bikinis off zaful all 4 came perfectly fine, no clips were broken and all sizes were correct. Although it is necessary that you read and have a close look at the item your buying, due to some of the colours were different in real life then what they looked like on website this was only because i didnt pay attention to the colour which appeared cream white but came as a yellow tint which made me disklike the bikini bottom. Overall the swimmers are that good they are worth the month wait to arrive.

Date of experience: December 6, 2017
Hungary
1 review
1 helpful vote
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Zaful coat
December 6, 2017

I ordered coat from Zaful: U**************
8th of September 2017. Package came after few days and coat was perfect, Cotton mixed fitted me perfectly! Very good customer service as well, fast and smooth!

Date of experience: December 6, 2017
Australia
1 review
0 helpful votes
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Great selection
December 6, 2017

There are so many good bikinis to choose from. I love so many of the designs. The shipping can take a little while but it is definitely worth the wait. The prices are always so cheap but the quality is not compromised. I will keep ordering from them to get all my new bikinis. A very happy customer. They are always up to date with the latest styles.

Date of experience: December 5, 2017
New Zealand
1 review
0 helpful votes
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Good quality for price!
December 6, 2017

I love Zafula cheap prices that are super affordable. The price of the clothing definitely represents its quality but I buy lots of stuff just to last me the summer. Range of bikinis is amazing! Love the different styles. They are very easy to communicate with and email to ask questions. Website is very easy to move around on and is just an all round awesome place to buy some cheap clothes for a good price. Would recommend buying lots of stuff from here for sure. :)

Date of experience: December 5, 2017
Grenada
1 review
0 helpful votes
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Great company!
December 6, 2017

I ordered several products from Zaful, and each of them were delivered very fast and in perfect condition. The clothes are so nice and in style, and for such a low price! I am very impressed with this company and I will continue to order from them in the future

Date of experience: December 5, 2017
Australia
1 review
0 helpful votes
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This website is great! I have purchased several items from it and love it! Customer service is great and and responses are fast. Shipping did take on the longer side but it was expected! One of the items had to be shipped in a separate packagre but the service was great to let me know about this. Quality is great for the price and I will definitely be purchasing from there very soon. All of the items are recent and trendy. Sizing is a little off (hoping you could mix and match bikini tops and bottoms) but other than that, the items are great for the price. Order number: UA**************

Date of experience: December 5, 2017
New York
1 review
0 helpful votes
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AMAZING Experience!
December 6, 2017

Shopping at Zaful.com has been such a positive experience for me! They have the best trending fashions at a price that is absolutely unbeatable! When first shopping this site I was a little skeptical because of the price. However, I received my first order and was shocked by the high quality of the clothing from fabric to design to packaging. Its truly comparable with high end (and very expensive) lines. On top of the already low prices, they frequently have flash sales that draw me in for more! I cant get enough. I have been ordering from them non-stop for the past few months. How can I resist? Im always over the moon excited when I receive a package from Zaful.

Date of experience: December 5, 2017
Portugal
1 review
0 helpful votes
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Very nice shopping
December 6, 2017

I bought a body on this site and i was very pleased by the purchase, the quality was better than expected, I will buy more clothes definitely. The shippment arrived early than expected and was quick. Every service was on point, only the tracking process was sometimes undefined, I understand because it's not Zaful who updated's that. Very good quality and low prices.

Date of experience: December 5, 2017
Spain
1 review
0 helpful votes
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"Great customer service"
January 24, 2019

Zaful is well known by its trendy clothing items at low prices, but the thing that make this website different from any others of the same kind, is the customer service. Zaful cares about its customers shop experience. In case of any problem with the received clothing item, the customer service team will offer you a solution for it.

Date of experience: December 5, 2017
Spain
2 reviews
1 helpful vote
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Great website
December 5, 2017

I really like this website because of the quality-price of their items. You can find here the most trendy clothes at an affordable price.

Date of experience: December 5, 2017
Hawaii
1 review
0 helpful votes
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My purchase
December 5, 2017

Have been satisfied with all of the swimsuits I have purchased from Zaful. Living in Hawaii, I am always in need of swimsuits, but I do not want to spend a lot of money on them. It is so nice to be able to purchase cute swimsuits for an affordable price.

My only complaint, is that I wish the sizes were a little more true to most stores sizes. I am a medium, sometimes small in most brands, but from Zaful I am a large. I also wish I had the ability to choose different sizes for the tops and bottoms, I am usually a small/medium in tops, and medium/large in bottoms. I wish I could get them so that I would not have to mix and match, but wear the whole swimsuit I purchased.

Other than that, I love my swimsuits from Zaful!
Order Number: UU**************

Date of experience: December 5, 2017
Arizona
1 review
1 helpful vote
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I typically have issues finding a swimsuit that fits really well and compliments my figure, but I've finally found one! Usually the bottoms either look saggy on me or are too tight and give me a wedgie, but these fit perfectly. I get compliments every time I wear it. Highly recommend!

Date of experience: December 4, 2017
Singapore
1 review
0 helpful votes
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Stylish and affordable!
December 5, 2017

I love the designs of their products. They have so many products from trendy to different and are extremely stylish. Furthermore, their products are very affordable and they offer lots of discounts for regular customers. Quality is really good for the low price. I especially love their swimsuits. They look good even for petite size body. Kept coming back for more!

Date of experience: December 4, 2017
Switzerland
1 review
1 helpful vote
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Ich mag's sehr!
December 4, 2017

Ich bestelle jetzt schon das zweite Mal bei Zaful, angesteckt von einer Instagram-Fashion-Bloggerin. Das erste Mal nur ein Teil, das zweite Mal drei Kleidungsstücke. Ich wurde immer positiv überrascht, ganz gute Qualität und wunderschöne, aussergewöhnliche Teile, die man (zumindest bei mir in der Nähe) nicht so schnell findet! Die Teile, die ich bestellt habe, sehen auch genau so wie auf den Bildern aus. Ich würde auf jeden Fall sofort wieder bestellen.

Date of experience: December 4, 2017

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071
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