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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I ordered a lemon patterned pj set, lace body suit and earrings. Very surprised by the quality, especially for how cheap my order was. I always order a size up and they've always fit properly. My order came within 2 weeks
Ordered a bikini a week ago and it says on the tracking website that its been delivered to my address already, sweet as, but IT WASN'T HERE. I asked the carrier and they said that the address provided was not correct, but i definitely had inserted my address. They told me to contact the sender which i did, i messaged Zaful and got hit the the SEEN several times. No reply AT ALL. Which pisses me off because they're not even trying to help considering i had paid them!
This website has always been one of my favorites. Bikinis I find that fit my chest/ waist size is not very simple considering I love a big chest and small waist. They are the BEST quality for a fraction of the price. I love zaful
I ordered 4 bikinis and they were all great quality and identical to the picture! They look a lot more expensive than they are which is great, but if you're between 2 sizes I would recommend sizing up as the sizes are a little on the smaller side.Other than that they are fantastic and I will be purchasing again and have already got my friends and family hooked too!
I bought a couple of bikinis from Zaful, It came to Argentina un less than 25 days so if you are from here too, notice that aduana takes sooo long, and you Will have extra taxes. Anyway, Thats for Argentina.
The bikinis were beautiful, great quality, and pretty cool colors. I órdered a S (im thin and 32C), and It fits perfectly. And it's very cheap. Happy with my bikinis!
I found this eshop thanks to a friend that was searching for Lingerie and they have a lot of stuff with very good prices. I decided to try it for a gift and everything went fine. They gave me tracking information for the shipment and i received it in times. It was a good online shopping experience so i reccomend it.
I ordered 4 bikinis off zaful all 4 came perfectly fine, no clips were broken and all sizes were correct. Although it is necessary that you read and have a close look at the item your buying, due to some of the colours were different in real life then what they looked like on website this was only because i didnt pay attention to the colour which appeared cream white but came as a yellow tint which made me disklike the bikini bottom. Overall the swimmers are that good they are worth the month wait to arrive.
I ordered coat from Zaful: U**************
8th of September 2017. Package came after few days and coat was perfect, Cotton mixed fitted me perfectly! Very good customer service as well, fast and smooth!
There are so many good bikinis to choose from. I love so many of the designs. The shipping can take a little while but it is definitely worth the wait. The prices are always so cheap but the quality is not compromised. I will keep ordering from them to get all my new bikinis. A very happy customer. They are always up to date with the latest styles.
I love Zafula cheap prices that are super affordable. The price of the clothing definitely represents its quality but I buy lots of stuff just to last me the summer. Range of bikinis is amazing! Love the different styles. They are very easy to communicate with and email to ask questions. Website is very easy to move around on and is just an all round awesome place to buy some cheap clothes for a good price. Would recommend buying lots of stuff from here for sure. :)
I ordered several products from Zaful, and each of them were delivered very fast and in perfect condition. The clothes are so nice and in style, and for such a low price! I am very impressed with this company and I will continue to order from them in the future
This website is great! I have purchased several items from it and love it! Customer service is great and and responses are fast. Shipping did take on the longer side but it was expected! One of the items had to be shipped in a separate packagre but the service was great to let me know about this. Quality is great for the price and I will definitely be purchasing from there very soon. All of the items are recent and trendy. Sizing is a little off (hoping you could mix and match bikini tops and bottoms) but other than that, the items are great for the price. Order number: UA**************
Shopping at Zaful.com has been such a positive experience for me! They have the best trending fashions at a price that is absolutely unbeatable! When first shopping this site I was a little skeptical because of the price. However, I received my first order and was shocked by the high quality of the clothing from fabric to design to packaging. Its truly comparable with high end (and very expensive) lines. On top of the already low prices, they frequently have flash sales that draw me in for more! I cant get enough. I have been ordering from them non-stop for the past few months. How can I resist? Im always over the moon excited when I receive a package from Zaful.
I bought a body on this site and i was very pleased by the purchase, the quality was better than expected, I will buy more clothes definitely. The shippment arrived early than expected and was quick. Every service was on point, only the tracking process was sometimes undefined, I understand because it's not Zaful who updated's that. Very good quality and low prices.
Zaful is well known by its trendy clothing items at low prices, but the thing that make this website different from any others of the same kind, is the customer service. Zaful cares about its customers shop experience. In case of any problem with the received clothing item, the customer service team will offer you a solution for it.
I really like this website because of the quality-price of their items. You can find here the most trendy clothes at an affordable price.
Have been satisfied with all of the swimsuits I have purchased from Zaful. Living in Hawaii, I am always in need of swimsuits, but I do not want to spend a lot of money on them. It is so nice to be able to purchase cute swimsuits for an affordable price.
My only complaint, is that I wish the sizes were a little more true to most stores sizes. I am a medium, sometimes small in most brands, but from Zaful I am a large. I also wish I had the ability to choose different sizes for the tops and bottoms, I am usually a small/medium in tops, and medium/large in bottoms. I wish I could get them so that I would not have to mix and match, but wear the whole swimsuit I purchased.
Other than that, I love my swimsuits from Zaful!
Order Number: UU**************
I typically have issues finding a swimsuit that fits really well and compliments my figure, but I've finally found one! Usually the bottoms either look saggy on me or are too tight and give me a wedgie, but these fit perfectly. I get compliments every time I wear it. Highly recommend!
I love the designs of their products. They have so many products from trendy to different and are extremely stylish. Furthermore, their products are very affordable and they offer lots of discounts for regular customers. Quality is really good for the low price. I especially love their swimsuits. They look good even for petite size body. Kept coming back for more!
Ich bestelle jetzt schon das zweite Mal bei Zaful, angesteckt von einer Instagram-Fashion-Bloggerin. Das erste Mal nur ein Teil, das zweite Mal drei Kleidungsstücke. Ich wurde immer positiv überrascht, ganz gute Qualität und wunderschöne, aussergewöhnliche Teile, die man (zumindest bei mir in der Nähe) nicht so schnell findet! Die Teile, die ich bestellt habe, sehen auch genau so wie auf den Bildern aus. Ich würde auf jeden Fall sofort wieder bestellen.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Sophie,
We apologize for the inconvenience we may have caused to you.
Please allow up to 36 hours from the expected delivery date - in rare cases packages may say delivered up to 36 hours prior to arrival.
Coud you please tell us your right order number or ticket number so that we look into your problem and then give you a satisfactory solution?
If any question, please contact us via ticket or email to [email protected] titled as "complaint from sitejabber.com".
Best Regards
Zaful Customer Service