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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I have amazing experience shopping on Zaful! They have amazing clothes and It's my favorit shop! Cheap prices and you can find clothes for everyone.
Pedi varias prendas de ropa y me llegaron incluso antes de la fecha que habían fijado. La calidad de la ropa es buena, mejor de lo que me esperaba y las tallas son las correctas. Además, lo que más me gusta es que tienen accesorios, zapatos y ropa muy variados que están a la moda. Me quedo muy satisfecha con esta tienda online y pienso pedir mucha más ropa.
This website is like a piece of gold! I'm so happy that I found it. It has some amazing stuff and for amazing prices. I bought cropped hoodie and I haven't been happier with my purchase. It's cheap but very good quality. I'll definitely going to buy some more! Recommend it for all young and stylish people with low budget, because this is best choice out there!
The first time I ordered something on Zaful I was a little skeptical about the website but I had to change my mind once my order came. The quality of the products is really good compared to the super inexpensive prices. Also, the customer service is really professional and responds very quickly.The only reason why I wouldnt give it five star is the shipping time that is a little bit too long but other than that I would recommend it to anyone.
I have nothing but good things to say about Zaful. Great clothes and super fast shipping. The customer service is very responsive and always helpful with questions. I will order from them again!
Honestly i just love this website so much because it offers remade expensive brands into affordable pieces of clothing. I love it <3
Honestly i just love this website so much because it offers remade expensive brands into affordable pieces of clothing. Their prices are too good to be true! The delivery time is very reasonable, i've had worse experience with other shopping sites. I already recommended it to most of my friends and they all love it because they get to wear good quality clothing for cheaper. I personally ordered from my account sunglasses and a chocker and im obssessed with both of them. I made my mom order a dress and a shirt and a bikini for me and i love them all so much and got so much compliments on them! It's my fav website at the moment and i oddly like the fact that not many people (i know personally) use it, cause i get to stand out haha. To be real they're just a great team i cant wait for the summer collection!
I have ordered off of zaful's site several times and have never had a bad experience. All my items have come on time and in great condition. Some of my favorite bathing suits are from zaful! Customer support is very helpful if you ever have questions about shipping or measurements. I high recommend checking the site out for yourself! (and no I'm not getting paid to say this, this is my real opinion lol)
Trustful website.
Really nice with costumer service.
And the order it's fast shipped and well arrived
Before ordering off zaful I was a little sketched and nervous but after watching really good reviews on this website on YT, I decided to try it out and order a couple of things. I ordered a bikini that ended up being very good quality and cute for the price. I also ordered a pair of sunglasses that came looking just the way they did on the website and have lasted a good while. Lastly I ordered a round beach blanket and was a little disappointed with the size but loved the pattern and material. Overall I had a good experience with shipping and customer service
So I ordered some bikinis off zaful and they complety gave me a different order I'm so freckon pissed off biggest ripped off ever do not order from this place
I came across this website on Facebook, I decided to check it out so I did, this website has not made me regret buying clothing off of it. I look foward to buying more from this clothing website
I've ordered two separate times from Zaful and have been pleased with my items both times. The first thing I ordered was a bathing suit and I love it. The color and fabric was awesome and it's super cute. The second order was a backpack and some jewelry. I use the backpack every day! It's faux leather so I don't know how long it will last, but so far so good. The jewelry looks just like it did on the website. Shipping does take a bit so have patience. It's worth the wait for the prices.
I ordered from the website in early September. I was nervous that anything so lowly priced must be a scam, but ten days later I received my order! The quality was great and the sizing was what I had expected (thanks to the volume of user submitted reviews and pictures). Great price, great quality. I am very happy with the products and will be ordering again from them soon.
My experience at Zaful has been great and the swimsuits I ordered fit me true to size and the material was exceptional for the price I paid. Zaful is extremely affordable and the swimsuits look great on me.
I was really excited to shop on zaful and buy their clothes and everything! But when I received my packages and tried on my clothes, the sizes were too small. I even order bigger sizes than I usually wear but they still do not fit me correctly. I like their clothes but they just do not fit me right.
Zaful is my number one online store, the clothing is affordable and they offer amazing sales always. If I see something I like on other websites I check zaful and they have it almost 99% of the time and it's always 100% cheaper than the sites I look on! The quality is outstanding for the price you pay, and shipping is great since I'm based in Australia that's always what I look for. There swim wear is my favourite!
I have been shopping at Zaful for years now! I love all of there products but I mostly buy my bikinis from them. I have never had a problem with shipping and my orders have always arrived within a few days. Costumer service is so friendly and really quick to reply!
I ordered a swimsuit, a phone case, and a choker necklace, and I like all of them. I ESPECIALLY love the phone case, I get compliments on it all the time! Everything was great quality and yet so reasonably priced! My phone case alone was less than $10. The order does take a long time to process, so it takes a while for the order to be shipped, but I was happy with what I ordered. (I'm from the US) I communicated my critique with their Support Center, and they were very lovely.
I bought some pieces from Zaful and they were fine. There were some sizing issues but that was mainly due to my own failure to measure myself properly. Great products nonetheless.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Mickalah,
We regret for this issue occurred.
We will ship the order as customer request.
Please offer us your order number then we check the issue. You can submit a ticket to our support center here https://support.zaful.com/faq/index/index, you can write the subject as "complaint from sitejabber".
Best Regards
Zaful Customer Service