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ZAFUL

2.9

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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GB
3 reviews
0 helpful votes
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Amazing experience
December 10, 2017

I have amazing experience shopping on Zaful! They have amazing clothes and It's my favorit shop! Cheap prices and you can find clothes for everyone.

Date of experience: December 9, 2017
Spain
1 review
0 helpful votes
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Recommended
December 10, 2017

Pedi varias prendas de ropa y me llegaron incluso antes de la fecha que habían fijado. La calidad de la ropa es buena, mejor de lo que me esperaba y las tallas son las correctas. Además, lo que más me gusta es que tienen accesorios, zapatos y ropa muy variados que están a la moda. Me quedo muy satisfecha con esta tienda online y pienso pedir mucha más ropa.

Date of experience: December 9, 2017
Lithuania
1 review
0 helpful votes
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This website is like a piece of gold! I'm so happy that I found it. It has some amazing stuff and for amazing prices. I bought cropped hoodie and I haven't been happier with my purchase. It's cheap but very good quality. I'll definitely going to buy some more! Recommend it for all young and stylish people with low budget, because this is best choice out there!

Date of experience: December 9, 2017
Alessia S.
Italy
1 review
0 helpful votes
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The first time I ordered something on Zaful I was a little skeptical about the website but I had to change my mind once my order came. The quality of the products is really good compared to the super inexpensive prices. Also, the customer service is really professional and responds very quickly.The only reason why I wouldnt give it five star is the shipping time that is a little bit too long but other than that I would recommend it to anyone.

Date of experience: December 9, 2017
Arkansas
1 review
1 helpful vote
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I have nothing but good things to say about Zaful. Great clothes and super fast shipping. The customer service is very responsive and always helpful with questions. I will order from them again!

Date of experience: December 8, 2017
Brazil
1 review
0 helpful votes
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Try it for yourself
December 9, 2017

Honestly i just love this website so much because it offers remade expensive brands into affordable pieces of clothing. I love it <3

Date of experience: December 8, 2017
France
1 review
0 helpful votes
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Honestly i just love this website so much because it offers remade expensive brands into affordable pieces of clothing. Their prices are too good to be true! The delivery time is very reasonable, i've had worse experience with other shopping sites. I already recommended it to most of my friends and they all love it because they get to wear good quality clothing for cheaper. I personally ordered from my account sunglasses and a chocker and im obssessed with both of them. I made my mom order a dress and a shirt and a bikini for me and i love them all so much and got so much compliments on them! It's my fav website at the moment and i oddly like the fact that not many people (i know personally) use it, cause i get to stand out haha. To be real they're just a great team i cant wait for the summer collection!

Date of experience: December 8, 2017
Georgia
1 review
0 helpful votes
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Try It For Yourself!
December 8, 2017

I have ordered off of zaful's site several times and have never had a bad experience. All my items have come on time and in great condition. Some of my favorite bathing suits are from zaful! Customer support is very helpful if you ever have questions about shipping or measurements. I high recommend checking the site out for yourself! (and no I'm not getting paid to say this, this is my real opinion lol)

Date of experience: December 7, 2017
Luxembourg
1 review
0 helpful votes
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Really quick delivery
December 8, 2017

Trustful website.
Really nice with costumer service.
And the order it's fast shipped and well arrived

Date of experience: December 7, 2017
Rhode Island
1 review
0 helpful votes
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Great Experience
December 8, 2017

Before ordering off zaful I was a little sketched and nervous but after watching really good reviews on this website on YT, I decided to try it out and order a couple of things. I ordered a bikini that ended up being very good quality and cute for the price. I also ordered a pair of sunglasses that came looking just the way they did on the website and have lasted a good while. Lastly I ordered a round beach blanket and was a little disappointed with the size but loved the pattern and material. Overall I had a good experience with shipping and customer service

Date of experience: December 7, 2017
Viet Nam
1 review
2 helpful votes
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HATE! THIS COMPANY!
December 8, 2017

So I ordered some bikinis off zaful and they complety gave me a different order I'm so freckon pissed off biggest ripped off ever do not order from this place

ZAFUL attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 7, 2017
Charlie F. ZAFUL Rep
over a year old

Dear Mickalah,
We regret for this issue occurred.

We will ship the order as customer request.

Please offer us your order number then we check the issue. You can submit a ticket to our support center here https://support.zaful.com/faq/index/index, you can write the subject as "complaint from sitejabber".

Best Regards
Zaful Customer Service

Texas
1 review
0 helpful votes
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Fabulous.
December 8, 2017

I came across this website on Facebook, I decided to check it out so I did, this website has not made me regret buying clothing off of it. I look foward to buying more from this clothing website

Date of experience: December 7, 2017
Maryland
1 review
0 helpful votes
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I've ordered two separate times from Zaful and have been pleased with my items both times. The first thing I ordered was a bathing suit and I love it. The color and fabric was awesome and it's super cute. The second order was a backpack and some jewelry. I use the backpack every day! It's faux leather so I don't know how long it will last, but so far so good. The jewelry looks just like it did on the website. Shipping does take a bit so have patience. It's worth the wait for the prices.

Date of experience: December 7, 2017
California
1 review
0 helpful votes
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Better online shopping
December 8, 2017

I ordered from the website in early September. I was nervous that anything so lowly priced must be a scam, but ten days later I received my order! The quality was great and the sizing was what I had expected (thanks to the volume of user submitted reviews and pictures). Great price, great quality. I am very happy with the products and will be ordering again from them soon.

Date of experience: December 7, 2017
New Jersey
1 review
0 helpful votes
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Awesome
December 8, 2017

My experience at Zaful has been great and the swimsuits I ordered fit me true to size and the material was exceptional for the price I paid. Zaful is extremely affordable and the swimsuits look great on me.

Date of experience: December 7, 2017
Kansas
1 review
1 helpful vote
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Too small of sizes
December 8, 2017

I was really excited to shop on zaful and buy their clothes and everything! But when I received my packages and tried on my clothes, the sizes were too small. I even order bigger sizes than I usually wear but they still do not fit me correctly. I like their clothes but they just do not fit me right.

Date of experience: December 7, 2017
Australia
1 review
0 helpful votes
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Outstanding
December 7, 2017

Zaful is my number one online store, the clothing is affordable and they offer amazing sales always. If I see something I like on other websites I check zaful and they have it almost 99% of the time and it's always 100% cheaper than the sites I look on! The quality is outstanding for the price you pay, and shipping is great since I'm based in Australia that's always what I look for. There swim wear is my favourite!

Date of experience: December 7, 2017
Australia
1 review
0 helpful votes
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My experience at Zaful
December 9, 2017

I have been shopping at Zaful for years now! I love all of there products but I mostly buy my bikinis from them. I have never had a problem with shipping and my orders have always arrived within a few days. Costumer service is so friendly and really quick to reply!

Date of experience: December 6, 2017
Texas
1 review
0 helpful votes
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I ordered a swimsuit, a phone case, and a choker necklace, and I like all of them. I ESPECIALLY love the phone case, I get compliments on it all the time! Everything was great quality and yet so reasonably priced! My phone case alone was less than $10. The order does take a long time to process, so it takes a while for the order to be shipped, but I was happy with what I ordered. (I'm from the US) I communicated my critique with their Support Center, and they were very lovely.

Date of experience: December 6, 2017
Australia
1 review
0 helpful votes
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Decent Clothes
December 7, 2017

I bought some pieces from Zaful and they were fine. There were some sizing issues but that was mainly due to my own failure to measure myself properly. Great products nonetheless.

Date of experience: December 6, 2017

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071
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