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ZAFUL

2.9

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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Portugal
1 review
0 helpful votes
Follow Beatriz F.
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"The best bikinis"
February 8, 2018

Every time I ordered my bikinis from Zaful, my packages always come quickly and with no problems! I recommend for sure!

Date of experience: February 7, 2018
Portugal
1 review
0 helpful votes
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Cute bargains
February 8, 2018

I loved my experience at Zaful! I ordered for the first time a few months ago and it really surprised me! Their clothes are amazing and you don't have to spend loads of money! It was really easy to shop their site and the clothes matched the photo and the measurements! It was also shipped really fast even during the holidays! I'll be buying from Zaful again, for sure!

Date of experience: February 7, 2018
Serbia
1 review
0 helpful votes
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Zaful lover
February 8, 2018

The most often i buy from Zaful. They always have great cupons and sales, also you can collet Zaful points and convert in money so when you buy you can use it too. Also when you register you got the coupon you can use.
They send you the goods well packed. The shipping is free over 30$.
The product are good and i am very satesfied. I recommend this site.

Date of experience: February 7, 2018
Italy
1 review
0 helpful votes
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Il mio preferito!
February 8, 2018

Salve amici, la mia recensione è sul sito web zaful. Zaful vende vestiti, accessori ma soprattutto costumi da donna! Ho comprato sia costumi e vestiti a dir poco eccezionali!
In questa recensione parlerò dei costumi. Ho comprato due costumi interi neri lo scorso 21 luglio, ma avevo paura che non arrivassero mai, invece zaful mi ha stupito in soli 20 giorni sono arrivati e sono come nella foto! Io ho preso la taglia S anche se dovevo prendere la taglia M in quanto calzano una taglia in meno ma sono comunque stupendi! Grazie zaful.

Date of experience: February 7, 2018
VE
1 review
0 helpful votes
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I love it!
February 8, 2018

I ordered a really cute dress and recently a very cool letter character smoking top, I everything came in good condition and in a a relatively good wait time. I love clothes, and online shops are just perfect for me cuz' i can find the right product in the comodity of my sofa, and Zaful it's a really great website to shop clothing they have an extense variety of styles,
Edit

Date of experience: February 6, 2018
Tennessee
1 review
0 helpful votes
Follow kota l.
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I have had a great experience shopping with zaful.
» I was able to find really nice products for a great price.
» My order was shipped for free. I was able to get free standard shipping.
» I received my order within two weeks. They were shipped out in two different
Packages. I received the first one as soon as one week.
» When I received my items, they were in great condition, true to size, and
Everything I expected.
I do recommend being aware of your size measurements and checking them when doing any online clothing shopping since it can sometimes be trivial getting the right sizes. I would definitely recommend Zaful to anyone.

Date of experience: February 6, 2018
Australia
1 review
0 helpful votes
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I bought two bikinis off this website and love both! They fit well and they feel like pretty good quality. Ive worn them both in the water and they didnt go see through.

Date of experience: February 6, 2018
Canada
1 review
0 helpful votes
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Amazing
February 8, 2018

Zaful is such a great store. It is amazing. My faborite store to shop at. I ordered multiple times from them and have truly never been disappointed. I love their bikinis and clothing items. Zaful is affordable and for the quality, I highly recommended it! I recommended it to all of my friends and they received their orders and all of them were extremely satisfied as well. You wont be disappointed! And the communication with them is great, they are so nice and helpful.

Date of experience: February 6, 2018
Australia
1 review
0 helpful votes
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Worth the wait
February 8, 2018

Despite Zaful having some issues with delivery, these usually occur during their busy times (ie Christmas). Besides this the quality of the clothing is a great deal for the low cost.

Date of experience: February 6, 2018
Alabama
1 review
0 helpful votes
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Best swim suits ever
February 8, 2018

My name is Kolbs, I love using this website. The swim suits are so cheap and very cute. I will be using this from now on. I would totally recommend this website to buy swim suits to a friend. Or anyone. I'm so glad i found this! I love it so much. Usually i have trouble with swim suits fitting. But these fit very well!

Date of experience: February 6, 2018
Chile
1 review
0 helpful votes
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I bought several stuff from Zaful, ranging from bikinis to sweaters. Although it was not of great quality, I think it was good considering the cheap price. The bikinis were better than expected if you choose the underwire or push up bikini, with enough support for your breast. Sometimes it was hard to see how it exactly looks like or to get the size that best fits me, but I think that can be said for all online shops. You should note that the shipping usually takes longer than it says on the website especially if you're ordering from the U.S. However, when I ordered it from Japan, it arrived on time.

Date of experience: February 6, 2018
Minnesota
2 reviews
0 helpful votes
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I really love how easy to use this site was and how smooth the ordering process was. When the clothes arrived, the quality was fantastic. The prices are unbeatable and the service was amazing.

Date of experience: February 5, 2018
Australia
1 review
0 helpful votes
Follow Aesha D.
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This is my objective review on the website Zaful based on my personal experience.

I was a bit wary of Zaful as with these sites, sometimes the clothing can look completely different to what is ordered. However, the photos on Zaful look genuine and the piece of clothing I ordered looks exactly how I expected. I ordered a green one-piece swimsuit from Zaful for the summer. It is surprisingly very good quality for the price and looks more flattering than some of the $200 swimsuits I own. I also was looking for a particular type of swimsuit and no one else had it except Zaful and for only $12! The sizing is small, but by reading comments and using size guides, I just sized up and the swimsuit fits perfectly. The attention to detail is also great with full lining and adjustable straps which is something you wouldn't expect on something so cheap. It was honestly such a surprise to find something for such a low price but high in quality. Even the colour was spot on.

However, you do have to be careful when ordering things from websites like this. I am an experienced online shopper so had no problem scoping out items by looking through the comments and pictures people post which is a great feature of the Zaful website.

The only problem with the site is shipping which takes agggesss so don't order something for a specific date (which I knew not to do). I expected this however, and so it had no effect on my satisfaction. You just have to be mindful of this before you purchase anything and realise it could be a long time before you receive your item. For the low price, this is a small sacrifice.

There is also loads of discounts, sales and promotions all the time which is always enticing.

I will be ordering from there again for sure!

Date of experience: February 5, 2018
Florida
1 review
0 helpful votes
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Good for the price
February 8, 2018

I ordered from Zaful a few times in the past year, and every single time I have spent less than 100 dollars and Zaful absolutely did not disappoint. Many reviews say negative things but I think its really based on personal preferences, the price is reasonable and quality is also reasonable with the prices that come with. For users that want to purchase from Zaful but are scared that it won't fit, you can check out some videos on Youtube with people wearing Zaful items that you want to purchase and see what they say or you can also check the comment section to see if the items are true to size or otherwise. I have not had a problem with sizing after doing both of the above. So I def recommend giving Zaful a try.

Date of experience: February 5, 2018
Nevada
1 review
0 helpful votes
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I found out about Zaful from an influencer I followed, and I was immediately in love with all the pieces they got from Zaful! I knew they were legit if influencers ordered from the site themselves. I ordered a tasteful jacket and a cute little backpack since I was in need of one and I received them within the next 2 weeks or so! I was able to track them easily and the items were as pictured. Shipping will take awhile since it is from China, and you might receive them in different shipments, but it's worth the wait!

Date of experience: February 5, 2018
New York
1 review
0 helpful votes
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I bought a white high-waisted bikini with a matching white lace kimono for my spring break trip to Punta Cana and I loved it! The swimsuit was a little big on me, but that's because I sized up by accident. Still fit though. I also ordered a bathing suit for my boyfriend from Zaful, and it fit him well to! We sized up for his. Would definitely recommend Zaful. Good prices for good styles.

Date of experience: February 5, 2018
Oregon
1 review
0 helpful votes
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I definitely plan on ordering from zaful again. I saw these bikinis at a great price that were exactly what I had been looking for and I just had to order them. Shipping took a little long, but that wasn't an issue for me. The swimsuits were really good quality and looked just like they did on the website. I've gotten a lot of compliments on them when I wear them.

Date of experience: February 4, 2018
Virginia
1 review
7 helpful votes
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Ordering from this website is a nightmare and a very big regret. It has been a month and I still haven't received my package, and I am unable to track it. I live in the US. The customer service told me to "be patient", ha! I will never order from here again and am unsure if I will even receive the clothes I ordered.

ZAFUL attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 4, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Leah,
We appreciate that you took the to time to write a review.
We offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.
Please offer us your order number or you can email to support@zaful com titled as "complain from sitejabber".

Please feel free to contact us anytime.
Best Regards
Zaful Customer Service

Texas
1 review
0 helpful votes
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AMAZING CUSTOMER SERVICE
February 8, 2018

I had never ordered from Zaful.com for my swimwear so I decided to try it about a month ago. All I can say is WOW. I ordered 4 swimsuits and was satisfied with all but one. I left Zaful customer service know, and they fixed the problem immediately refunding my money for the swimsuit that was not to my liking. They made sure that I was satisfied in the end and I was very pleased! Not to mention the swimsuits are great quality for the price. I will continue to order my swimsuits from Zaful from now on. It will be my go-to bikini website! I will also be ordering summer clothes from them soon as well :)

Date of experience: February 4, 2018
Croatia
1 review
2 helpful votes
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Very pleasant experience
February 8, 2018

I had a really great experience ordering from Zaful so far. And I just made my 2nd order yesterday.
It is one of my favourite online shops especially because you can see other peoples reviews, comments, their pictures of a producuts and advices. Prices are also very affordable and Im satisfied with the pretty good quality of the products.
All in all, I warmly recommend it!

Date of experience: February 4, 2018

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071
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