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Wotoba has a rating of 1 stars from 153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wotoba most frequently mention customer service, credit card and return policy. Wotoba ranks 147th among Plus Size sites.
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Cheep falling apart printed items not even same cut or design on material like you use for costumes. Not real fabric. The company expects you to pay return shipping. I am a private consumer, not a business. These items are from China and are a printed copy of an original garmet that is designer or art design with leathers and felts. The prices are reflective of a higher priced garmet as shown on their website. A complete rip off.
Ordered 11 items, received 4. Asked to return 2 but still no address given (they are probably waiting until the 30 days are up) they canceled 2 items and I have not received the rest. I tried to order replacement items but its been a huge hassle so I asked for refund and have heard nothing more from them. The items are cheaply made and the pics arent always correct.
I will Never purchase from your shop again, since I've been waiting since the first day, I researched your WOTOBA, every review I read and I wish I saw BEFORE then. I am so disappointed in myself really that I did order. This is a scam, the items do not match the photos from your shop at all from the real item.
What a scam! And now here you are getting rich on our hard earned money and then will only give us 15% of the full price if we return to CHINA which costs a fortune. The items I purchased, two came from New Jersey, (where I live), and the other two were from New Mexico, and you state if I used those addresses you wouldn't reimburse at all. Talk about SCAMS, WHAT A JOKE!
I am disgusted and our Better Business Bureau will be writing them as well for even more people in the USA who check there before ordering anything from you, you will get your just deserts in the end.
I only need one time to be scammed and will always check stores BEFORE I ever order again... and listen well because you will indeed know that power of the pen (letting people know), will stop ordering from shops such as yours. Read them and weep...
A DISGUSTED BUYER.
Kathleen Marasco
P.S. - the review won't even submit unless I mark a star... so the one star you will get from me is really "0", I had to mark, just unbelieveable
Not a sweater coat at all, a print material of a sweater coat, not worth the 40 I paid for it, O h gosh why cant people be honest anymore? Sad. DO NOT BUY FROM WOTOBA, TOTAL FRAUDULENT ACTIVITY, THEY TAKE A PIC OF SOMEONE WEARING THE REAL THING, THEN MANUFACTURE A PRINT COPY OF THE REAL THING AND SELL IT TO YOU. TOOK A LONG TIME TO GET IT TOO!
If there is a 'Rating' of minus stars, I would definitely go with that.
I placed my order over 6 weeks ago, but Wotoba did not even shipped my product. When I contacted them after 4 weeks, they kept saying, "thank you for being patient, here is a 5% discount". After 4 weeks "being patient", I finally cancelled my order, but now I've been waiting for a refund which is another pain in my $#*!.
Do not order anything from this company. They're nobody but a con artist.
Nothing is as it looks. Don't waste your time or money. Very cheap and definitely not cotton. They use some weird satin material.
I would not order from this company ever again. I purchased two pairs of shoes that looked so cute and sparkly. The title on them say they have rhinestones on them. I received them and they don't look like the picture. They don't have rhinestones on them, the toe is pointed instead of rounded, they were two sizes too big. Their site states "Fast Return". I contacted them and told them I wanted to return them and be refunded my money. They told me I had to send them back to China for a refund. They would have cost $17.48 per pair to send back for a $24 pair of shoes. I asked for a US address and they refused to give me one. They offered me 15% back to keep them. Terrible!
Of 5 garments ordered 1 was as advertised. The cotton embroidered tops were neither cotton nor embroidered. They were stamped polyester. The embroidered blanket coat was stamped and nothing like the fabric described. I can't even wear it as a robe as the construction is so shabby.
If you click on the customer service link on the returns section it takes you to another non affiliated site. I finally got to the Wotoba returns section and was told that the return shipping was so exorbitant that it wasn't worth trying to get my money back.
Goodwill can use it all as recycled fabric, because that is where it is all going.
Do NOT order from Wotoba. They are very cheap and not even close to what is pictured. I only received 2 of 5 items ordered weeks ago and am getting the run around via email because I want to return the 2 items I received and have cancelled the order on the three I have not received. The tracking info on the package I received shows the 2 items were sent from DUBAI CITY AE, I am told via email that the return center is located in Guangzhou, China and that there are substantial return costs. Not feeling good about getting my money refunded and will take necessary action now.
I ordered 3 dresses. The site used designer pics but sent thin poly material instead of anything like the pics. Call me a fool---the chinese have invaded our country, but not with tanks and guns, instead, a new way to take our money--pics of good clothes, but sending us cheap crap that is so bad I have never seen anything like it in a store. Hope someone learns from my $82 mistake.
Answer: In my opinion Wotoba is a SCAM. I am getting the run around because I want to return the 2 items I received out of the 5 I ordered and I want to cancel the order on the 3 I did not receive.
Answer: SCAM ALERT! I would have given this company NO stars if I could! This is the worst company I have ever dealt with. The clothing looks so nice, but when you receive it, it is the cheapest items that look NOTHING like what you ordered. They REFUSE to answer my emails! Then they finally answer but say, owe, it is over the 7 days you have to notify us of a defect. If they had answered my numerous emails it wouldn't have been! Then the purse I ordered had NO purse handle, they refused to refund me or take the item back. The scarf I ordered had a large tear in it & the didn't consider this a defect! This company is pathetic! I lost over $100. It is a shame! I even refused one of the items so it was returned to them. They still have as of yet refunded me for it! I have never written a review on any company but feel I must with this pathetic SCAM of a so called company!
Answer: Plus sizes that are very small. My 3x sweater wouldn't fit my mom, a size 14.
Answer: With their difficult and expensive returns to China, I think they probably make their money on first time customers, knowing they won't get repeat business.
Answer: Good luck! You'll have to pay the postage to China or they may offer a big %15 refund.
Answer: YESSSSS false descriptions if what is pictured and description- poor craftsmanship.
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