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Wotoba

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Wotoba

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wotoba.com

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Wotoba Reviews Summary

Wotoba has a rating of 1 stars from 153 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wotoba most frequently mention customer service, credit card and return policy. Wotoba ranks 147th among Plus Size sites.

service
7
value
7
shipping
6
returns
6
quality
6

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California
1 review
2 helpful votes
Follow spring d.
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They're HORRIBLE! Product received is NOTHING like what's pictured. You won't be able to return or get your money back. Worst quality product that I have EVER received.

DO NOT PURCHASE THIS CRAP! There's a lot of crap out there... and these are among the worst!

Horrible materials used to make a horrible product and you get ZERO customer service when you want to return an item for a refund. They simply will not respond to you.

I've bought before from sketchy companies before and got less than great service and quality products from them. This though, is THE worst I've ever dealt with. Products received are NOTHING like what's pictured. You won't be able to return or get your money back. Worst quality products and customer experience that I have EVER received.

Date of experience: December 17, 2019
Washington
3 reviews
6 helpful votes
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Wotoba does have some cool embroidered items, but many are photographed to appear embroidered. Their descriptions are not always accurate. If you should buy the wrong size, you may as well give the item away. You will need to send 3 to 4 emails to get a response, then they will offer 15% to 25% refund instead of sending your item to China, I ordered a belt that was supposed to be 47" long, it was 35". Their mistake. No offer to send the correct size. I will probably never order from this company again. Too many problems. They should just say, no returns because that is about what is the truth.

Date of experience: December 15, 2019
Virginia
1 review
5 helpful votes
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... with nice-sounding combinations of words like noracora, berrylook, annie cloth, floryday, airydress, luvyle, letlazy, new chic, chicboho, uoozee, morechoo, petal prim, adoryme, and others. The list keeps growing as I do more research, and as the days pass they just change names. My clothes and shoes went right into the trash they were so ugly and of a quality below inferior. Also sizes were way off; nothing fit, which is moot anyway because I wouldn't be caught dead in anything I bought. 2 month delivery but after the 3rd piece came in I didn't even care if the 4th one did. Returns and refunds difficult or impossible. All pop up on reputable websites (including site jabber!) - all scams. Why are these scams allowed to continue?

Date of experience: December 14, 2019
Oklahoma
2 reviews
14 helpful votes
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DISHONEST
December 11, 2019

Sent an item with a big stain in the middle and then took two weeks to work out a return. Once they did they wanted me to ship back to China even though the item came from California. They kept wanting me to keep the item for a partial refund... first 15%, I said no, then 25%, I said no, then 30% and so on and so forth. Never did get the refund. Do not waste your money!

Date of experience: December 11, 2019
New York
1 review
4 helpful votes
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DONT DO IT!
December 11, 2019

If I had only investigated. Purchased coat; estimated delivery was 7-10 days. What they meant was 20-25 days; the item was supposed to have embroidered designs on it - nope - screened on and done very poorly. Indicated it was shipping from California, but by way of China. Return of $50 item would cost over $75 to ship back. The construction of the item was poorly sewn with two seams already splitting; sizing - a 3x would fit a size 10-12; cheap polyester fabric, not cotton as described... it was so embarrassingly cheap and poorly constructed I would be too embarrassed to donate it.
Eventually returned to address in original package - Kentucky, for $11. Assuming I won't be refunded, but it's a lesson for me and hopefully you too. DONT DO IT!

Date of experience: December 11, 2019
California
1 review
2 helpful votes
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Don't Order
December 11, 2019

What I wanted was out of stock. Waited for restock but never happened. Had to select a replacement item. Arrive and found to be cheaply made. They have a short 15 day return policy and wouldn't honor a return after that like most customer focused companies. Now stuck with the item I will never use. Will never order from them again.

Date of experience: December 11, 2019
California
1 review
3 helpful votes
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FAKE Chinese junk
December 10, 2019

Dont do it nothing they senbd is like the picture, they will rip you off and paypal will side with them, you'll waste your time and hard earned money. If you want nice stuff just have to buy off reputable and known companies- anthro, etc..

Date of experience: December 10, 2019
North Dakota
1 review
0 helpful votes
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I was so excited ordering my clothes they look so nice online but in reality they looking nothing like the picture!

Date of experience: December 10, 2019
Colorado
1 review
0 helpful votes
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DON'T order!. Orders ship late, separately, quality is hideous & NOT like pictured, from Dubai, returns are a cost to you and will be more and will cost more than you paid. This Comp. Is a very poor representation of their country.

Date of experience: December 8, 2019
Colorado
1 review
1 helpful vote
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Just don't. Nothing you receive is going to be like the picture or description online. Pure crap. And don't expect "customer service" to be helpful at all.

Date of experience: December 6, 2019
Ireland
1 review
5 helpful votes
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Buyer's BEWARE!
December 6, 2019

I stupidly didn't look at reviews before confirming my order. Tried to cancel immediately and got a generic reply. Once I asked to cancel my order... Surprise surprise no reply at all. I rarely treat myself and now have just thrown hard earned cash down the drain. Don't touch them with a barge pole. Complete con. Gutted.

Date of experience: December 6, 2019
Missouri
3 reviews
4 helpful votes
Follow Jeannie L.
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I ordered from this company, the product was fine but to large. I contacted them to initiate an exchange. The item was shipped from San Francisco but must be returned to China with buyer responsible for shipping and handling as well as custom fees. The process was a complete run around.
IF YOUR PRODUCT IS NOT EXACTLY WHAT YOU WANT YOU CANNOT GET YOUR MONEY BACK OR EXCHANGE ITEM!

Date of experience: December 5, 2019
Wisconsin
1 review
4 helpful votes
Follow Jodi V.
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I had ordered back in the very beginning of Oct. 2019, and still have yet to have my order completed. Also I ordered some boots and the color was NOT at all what was shown. They were supposed to be light blue, but when I got them they were teal! Also their sizing chart is way off! Those boots need to be stretched, and I ordered a size larger to fit thicker socks. Even bare foot I still need to have them stretched. Also I ordered 2 teddy bear hoodies and the pockets were sewn shut! Never order from Wotoba! I'm still awaiting 2 skirts they said would only take a couple more days back on November 28th. They still have not shipped!

Date of experience: December 4, 2019
Illinois
1 review
5 helpful votes
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This company keeps changing their name so they can continue to scam people. No refunds, no cancellation, and quality and size of product is inferior. NEGATIVE ZERO STAR RATING IF I COULD!

Date of experience: December 3, 2019
Washington
1 review
13 helpful votes
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Scam artists
December 3, 2019

They advertise beautiful sweaters with embroidery, gorgeous wool skirts with chiffon underskirts. What you get is felted cotton polyester with the knitted design printed on cheap material. Total crap. They will not refund because they claim the return shipping is too expensive. Look at the pics closely... it's a joke. What I ordered was a knee length wool skirt with beautiful red and green embroidery with a red chiffon underskirt. What I received is an ankle length cotton polyester nightmare.

Date of experience: December 3, 2019
Utah
1 review
6 helpful votes
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Stay away
December 1, 2019

Stay away from Wotoba since it is a Chinese scamtheir sizes and materials are sub par and they do not refund.

Date of experience: December 1, 2019
Kansas
1 review
12 helpful votes
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Don't do i!
November 30, 2019

This company is a huge scam, you can't cancel your order even within hrs of placing it, and the clothes you receive look nothing like the photos they lifted from other legit companies catalogs. The items I received are made from wierd, slick, thin, fabrics that look so synthetic I would seriously be afraid of standing anywhere near a candle or a fireplace for fear of the fabric going up in flames. And don't expect any embroidery; there won't be any, only an ugly design printed on hideous fabric. I rarely treat my self, but I did this time, and now I'm paying the price for not doing my homework first. This scam artist of a company has no shame, no humanity, and apparently no conscience.

Date of experience: November 30, 2019
Utah
1 review
26 helpful votes
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This company advertises in Facebook and uses images stolen from elsewhere online. The items are beautiful and Bohemian style, and in the photos the quality looks great for the price. If you get suckered in to ordering, you will get a cheap screen printed copy on low cost materials. Not worth your time OR money! Beware that they use other company names with the same stolen photos. I've blocked and reported them dozens of times to Facebook to no avail. I'm done ordering anything from a Facebook ad!

Date of experience: November 30, 2019
California
1 review
5 helpful votes
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DO NOT ORDER!
November 30, 2019

What a joke! I wish i would have read the reviewa BEFORE i ordered! When i finally got my item it was NOTHING EVEN CLOSE TO WHAT I ORDERED! NOT EVEN THE SAME COLOR! Save yourself some frustration... pass this site up!

Date of experience: November 29, 2019
Maryland
1 review
7 helpful votes
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SCAM SCAM SCAM
November 27, 2019

SCAM ALERT! I would have given this company NO stars if I could! This is the worst company I have ever dealt with. The clothing looks so nice, but when you receive it, it is the cheapest items that look NOTHING like what you ordered. They REFUSE to answer my emails! Then they finally answer but say, owe, it is over the 7 days you have to notify us of a defect. If they had answered my numerous emails it wouldn't have been! Then the purse I ordered had NO purse handle, they refused to refund me or take the item back. The scarf I ordered had a large tear in it & the didn't consider this a defect! This company is pathetic! I lost over $100. It is a shame! I even refused one of the items so it was returned to them. They still have as of yet refunded me for it! I have never written a review on any company but feel I must with this pathetic SCAM of a so called company!

Date of experience: November 27, 2019