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Woot! Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from issues related to product availability, quality, and inadequate customer service. Many customers report receiving incorrect or defective items, along with challenges in obtaining refunds or support. While some positive experiences highlight good deals and prompt responses to issues, these are overshadowed by a pervasive sentiment of frustration over communication lapses and perceived dishonesty. Overall, the feedback indicates a need for improved transparency, better inventory management, and a more reliable customer service approach to restore trust and enhance customer satisfaction.
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Stay Away. I ordered a nexus 10 tablet from this website. Order was confirmed. Waited for 5 days but did not see the product shipped. Logged into woot to check my purchase history, I saw the message "You have not made any purchases yet" message. WTF? There is no phone number to contact them, so I emailed them. No Response. Now I lost the window to make another Black Friday purchase as these $#*!s confirmed my purchase:-(
Great site- I've ordered many times from them over the past year or so with no issues at all. Always a quick delivery, and they have a no hassle return policy.
Purchased 2 items at different times. Credit card approved, buy on web site confirmed. Did not receive product on the 2 occasions. Contacted support and received a 'humorous' we're sorry report about screw up. Will never buy from them again. Fraud.
Love the design look and feel of the website. They can improve though the way that the website should work.
I have bought several items prior to this purchase with no problem. I have contacted support and they have not gotten back to me. I purchased 2 tablets advertised as NEW. When I received them, both boxes were not sealed or wrapped. This is not a NEW product! Trying to return them but no one gets back to me. I am going to ship them back to Carrolton and see what happens.
THIS COMPANY IS AT T OTAL SCAM NO CUSTOMER PHONE NUMBER. I SENT OVER 40 YES... 40 E-MAILS STATING I NEVER RECIEVED NY BEATS HEADPHONES THEY CHARGED MY CARD AND WILL NOT ANSWER ANY E-MAILS FINALLY CALLED MY CREDIT CARD COMPANY WITH A CHARGE BACK WHAT A RIP-OFF STAY AWAY STAY AWAY!
Bad experience with this company. Customer service was terrible. Plenty of better alternatives out there.
We ordered a rain barrel on 11/3. It's 11/19 and it hasn't arrived so I tried to track the package. The tracking number Woot provided is WRONG. I tried on line and automated for FedEx - nothing in system. So I called FedEx and they have NOTHING shipped from Woot.
I also realized that, even though I changed our address and it's listed as the default address, Woot used our old address to ship the product -- well, they SAID they did. According to FedEx they haven't shipped it yet...
And while researching this, I realized that we ordered a t-shirt for my husband around Christmas last year and NEVER RECEIVED IT!
I'm DONE. This isn't worth the hassle!
I purchased a tablet from here, but it broken after a couple of days. I asked for refund, probably sent email more than 5 times, but they never respond me back.
Since it was expensive stuff, I file with BBB, and right after that, they contact me and was able to return the tablet.
I recently bought a golf related item for my husband, but he didn't like it. I sent email 3 times so far for return, but they never respond my email. Since it was only $10, I gave up and decide to forget about it.
So DO NOT BUY ANYTHING EXPENSIVE STUFF THERE!
Only buy something less risky, and spend money that you don't mind to loose.
Do not order from this site. If you receive a damaged product there is no way for you to get a refund/replacement. They will simply ignore your emails.
Do yourself a favor and order from Amazon.com.
The only thing that comes to mind about Woot is poor broken junk they sell and try to tell you its new well guess what it is junk. My sound bar was shipped broken and it was sad to deal with them. No more for me buying from them. Beware they are crooks.
I was able to generate almost $1500 by strategically gunning for WOOT deals and then selling them locally on craigslist. It took a while and a lot of work, but I had some fun especially with the robotic dogs :)
I used to love Woot, and have certainly bought a lot of things there, but recently I've noticed items with minor discounts compared to retail, often less than the $5.00 shipping fee (like the bird feeder I almost bought today).
Still some good bargains, but pay attention!
Good prices and, if everything is delivered in one piece, you come up with a great deal. But heaven forbid you get something delivered damaged. I ordered a small flatscreen TV and it came to me just fine. I then ordered a 40" to replace and older TV in another room and it was delivered with large gashes and chunks missing. I was at that point not upset at Woot - it was FedEx's mishandling that caused the problem and I immediately called for the truck to pick up the damaged goods and sent Woot the tracking number for the return. I expected a fairly quick refund and planned to go and get another TV from them, Instead, it's been a week since the TV left and still no refund. I will never use woot again.
We like woot very much. We would only wish that they would have a normal return policy. This is the only thing, which stops buying from them more often...
I was definitely hesitant at first, but after some good experiences with small purchases, I felt comfortable ordering some expensive electronic gear from these guys. Interesting site, interesting idea, and I can't fault them for succeeding at what they do!
I am impressed with Woot's sites right now, they have great support and customer service. Really like thier products and outstanding customer service.
I strongly recommend that others not buy from this company. I bought an Asus TF300 tablet from woot.com but received it damaged beyond use. Woot said go to Asus; Asus said go to Woot, Woot said it couldn't ship me another. In all, I will be without the use of a tablet or my money for about three weeks. That is, it will take woot.com three weeks not to do what it said it would do in the first place. Why take the risk? Instead, buy from a company that cares about you as a customer. This company will not even talk to its customers. How can someone pull customer satisfaction out of that. Amazon does, but it does what it says it will do. Woot does not do what it says it will do. I'm giving this company one star only because I have to give it something to post my experience. Ignore that single star. See a zero stars instead. Don't make my mistake; don't buy from this company.
Fiverr features semi and full experts in field's from Writing SEO for your website, or drawing an outstanding characterization from your phone. Everything in between. One will edit your paper, another will create a cover for your E-book. Another, will write it for you. A stunning diversity of talent!
The deal is, and agreed upon work... is $5. Five bucks. Well it starts there. Add an extra (gig as they're called) bit of work: extra pages, additional copies, colour vs b&w, etc., the cost goes up - but only in $5 to $10 increments. Want it in 24 hours... add $10 bucks.
But what you're getting for a terribly reasonable price I have found a treasure trove of possibilities. For $5, plud an extra "gig" fee of $15, an A Capella instance of my singing a tune (which I thought sounded great), was sent to a professional sound engineer on Fiverr, and he added the musical track (and had to alter tempo here and there as I was off), and it was amazing. For $20? That's insane!
Check Fiverr out, it's a playground of opportunities, and, of course, you can sign-up to sell YOUR gig there as well.
CAVEAT! You have the opportunity to message with the pro, prior to agreeing on price and go-ahead. Ask ALL your questions at THAT POINT. Make sure you've all bases covered with expectation. You can ask for samples of seller's work. In the end, If what you receive is BELOW YOUR EXPECTATIONS, you can 1. Request the work be improved before you accept, or 2. Cancel the gig because it was just that bad. You can't lose.
Enjoy Fiverr.com, and hope everyone is well and prospering.
Warmly,
Ron
I understand the low service/low cost business model they have, but if your order is wrong, or incomplete, they better have satisfactory service for a blunder like that. Crappy site.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members