WomanWithinReviews 786

We made a purchase via PayPal and have all the documentation to prove it. Nonetheless, we received a notice from a collection agency that we owed for what we had already purchased. I explained everything to the collection agency and by the time I was finished they may have been thinking the same as I - Woman Within sounds like they are involved in attempted extortion. I'm still considering contacting the Federal Trade Commission and a good lawyer.

I can't believe you all are still in business with the shady dealings you all have going on. Paid for expedited shipping, received the wrong item. The rep said he would "help" me by returning my shipping and then proceeded to tell me he could rush the right item but it won't be in time for Mother's Day. When he tried to order the item that wouldn't make it he said it was out of stock. I advised him it's showing in stock online. He then asked me for the item number. After all that he said he would order it, again it wouldn't make it, then he had the nerve to ask for my credit card number. I paid more for shipping than the price of the item and then he wanted me to give him more money for nothing at all. Worst company ever. My Mother's Day gift is ruined. This feels like a ponzi scheme. You can't give me what I paid for but you want me to give you more money. What in the American Greed is this?!?! Absurd!

Took a month to get what was advertised to ship in 2-4 days. Calling customer service is a 45 minute wait only to be told that I shipped items cannot be cancelled. Finally received shirts that were enormous! These sizes are not right at all and the quality is no better than what I could have bought at Walmart for less money. Oh, and once they get your email address, be prepared for daily spamming. Never ordering from them again.

I ordered on April 25th items that were all in stock and none of them have shipped yet! When I called it was at least 40 minutes on hold Saturday and Today! Still waiting for order to be shipped and they can't tell you when it will! If you need clothes quick, DO NOT order from them! They have no answers except they are backed up... Grrrrr will not order from them again!

I will never EVER order from this company again. I placed a order and if you joined the rewards program for 1.99 you would be eligible for a free shipping rebate there is a place that says "click here" to claim your rebate which did not work I could not claim my free shipping rebate.The nightmare began with numerous phone calls to customer service that would not answer the phone I called 5 days in a row being on hold for 45 mins at a time. I would call different numbers to see if they could help me get my rebate after no results I cancelled my order to find out 4 days later it wasn't cancelled now I cancel the the rewards program to find out a couple of days later I have been enrolled in a another rewards program that I had to cancel still no help with my rebate question I would be told you have to speak to customer service! How can I speak to customer service if they won't pick up the phone? When I would ask to speak to a supervisor I would get disconnected! Now I am stuck with this order and no rebate on the shipping can't imagine what might happen if I have to return my purchase!

On March 4th I received my order. A couple of items did not fit, and I used the return label to ship back. On the 24th I got an email stating that they had received the items... It's not MAY 3rd, and I'm still waiting on my $$... They will charge right away, but are SLOOOOOWWW to return.
I have e-mailed them - nothing
I have tried a chat - "currently unavailable"
I have now been on hold for their (phone) customer service - 29 minutes and counting...
HORRIBLE customer service.

Was promised $10 off 1st purchase with their credit card. Didn't happen. Called customer service twice. 1st representative didn't even understand the problem, 2nd one understood the problem but had no authority to fix it. Shipping charges are outrageous. If you qualify for free shipping it's limited to $15 and you don't get it automatically. You have to fill out a form, send back to them and wait 3 weeks. Great tactics to promise something that many don't have the time or will to do. Thanks woman within you just saved me $230.85 because I've given up on ordering from you.

WW has charged my account for a non existent order - can not and will not provide proof of order and refuses to refund my money. I have been buying from WW for over 3 years and love the clothing, but the return and refund policies have always been a joke and most of the time you never receive a refund after returning an item. I only tried once and it took 8 weeks to get a refund and I also had the cost of the return shipping. So, I was very careful about what I ordered and was ready to give away what I did not want. But, now a $220.00 dollar charge for an order I never made. I do hope they enjoy the money, because I will never shop with them again and I will never stop informing buyers to BEWARE!

Everything I ordered was sized incorrectly. Either too big or too small. Their "Return Label" is a joke - it's 1.5"x4". Do not bother trying to call their 800 number unless you want to sit on hold forever. I hope I can get a refund. What a YUGE disappointment.

My wife ordered a swimsuit on Woman Within's website on 4/15/21. My bank account said payment pending for a week then the payment was deposited back into my account. We called WW and was told the order hadn't been processed and they didn't know why the card was charged. The rep on the phone also had no time frame as to when the order would be processed.
Fast forward to today 4/28/21, I called this afternoon for my wife and spoke with another rep that said the order still had not been processed and they didn't know when it would. So this evening, still 4/28, my wife called Woman Within to cancel the order and this rep stated they couldn't cancel the order as it's been processed. When she asked to talk to a supervisor she was transferred to a " resolution manager " who didn't resolve anything. Apparently once an order is in process they can't stop it, even though it's allegedly still not been shipped. Yet they said they could flag it for a return. So they don't have a problem paying for return shipping but not cancelling the order before it ships. Sounds like a bogus scam of a company. DO NOT ORDER FROM THIS COMPANY.

I placed an online irder on 04/13/2021. As of today it is still processing. Come on folks, how long does it take to pick an order and send it? Their customer services is the worst. They don't speak understandable English and do not have any answers. I would like to receive my order to wear in the current season not winter or fall. Their parent company has closed their bix stores, so no way to leisurely shop and try on items. Forget about returning an item, they charge exorbitant fees as well as their fees for shipping and handling. This used to be a good company. I have purchased from many times over the years, but I think this will be my last. My advice to folks looking to purchase from this compant is to avoid at all cost unless you have money to burn or are in no hurry to receive your items.

Terrible customer service. Horrible shipping fees and times. They should ship it to you for free. Stuff is crap anyway

If you order anything, make sure you won't need it anytime soon. Then when you "attempt" to call customer service, you're on hold for at least an hour. They can't do anything. They won't cancel an order that hasn't even been shipped much alone find the order. Email them? That's just as funny. You get a auto response. Chat? That's never open. Never again

I am now into day 9 after ordering over phone and no shipping conformation! Wait time on customer service phone line multiple diffetent times of the day exceed 15- 20 minutes. 2 emails about my FIRST. TIME ORDER! NO REPONSE!
INBOX EXCEEDS 15 " OFFERS" OF DISCOUNT! WHY would I shop vAGAIN? I dont. Even have my first order to see if I even like the merchandise.
I most likely will not return an order. Really tired after. A YEAR OF the "COVID EXCUSE"! ALL COMPANIES SHOULD HAVE THIS WORKED OUT BY NOW.
HAVE. RECEIVED SEVERAL OTHER ORDERS FROM DIFFERENT COMPANIES ALREADY AFTER THIS ORDER WAS PLACED.
SADLY DISAPPOINTED IN YOUR SERVICE. YOU HAVE THE MONEY WHERE IS MY ORDER?

I placed an order April 11 and have received nothing. Their automated system thanks me for my April 12 order and says it was shipped on the 13th. Not possible. I even had an email from them on the 16th saying it was taking longer than usual to process orders. Tried sending an email to cancel the order and got no response. Chat is never available and wait time when calling is more than 10 minutes. I finally did that and was told I could not cancel because the order was in the warehouse to be filled but no timeframe for when that would happen. Their only suggestion was if I didn't want it to return it. Can't imagine what will happen if I try to return something and try to get a refund. Will never order from them again. Also same thing is happening with King Size, an affiliate company.

When ordering items from Woman Within you are offered a Rewards Program trial which is supposed to give you free postage and percentages back on purchases. The cost is $14.95 a month but the trial is $1.99. I signed up for the trial and later decided to stop the program. I lost all the money back that I acquired (about $14). Plus, There is absolutely no way to contact this company directly. Most of the items I have purchased are cheaply made and way out of proportion. Without direct contact information or customer service., it is clear they don't care about losing customers. I'm not sure what country this company originates from but they have an American flag icon in the corner of their pages to make it seem like they are American made. Well, they are not. The icon means the items are being sent to the USA. Dont waist your money here. Your throwing money down the drain with this company.

I ordered March 28 and today is April 22. I placed an Order for $200 and so far I have got nothing. I used the automated service today and they said 1 purple shirt was shipped on the 15th. What about the rest of my Order? Called and was on hold for 42 minutes and finally had to go back to work. I have sent multiple emails and no response. I tried their chat box and they say to try again later! You pay 10% shipping and never get your stuff! Horrible company! AVOID Woman Within!

Placed an order over $250, including an exorbitant shipping fee. Ordered 3/28, it's now 4/15 and the order still hasn't shipped. I've called customer 4 times and sent 3 emails. They wait a week before answering emails. Place callers on hold for 20 minutes +. I can't get the order canceled because it's "in processing". Stay away from this company. They don't care about customer service, charge huge shipping fees and then sit on your order for weeks. I've shopped with them for over 20 years, but no more. Woman Within, you've lost a loyal customer.

I placed 2 large orders in late January. Things have been trickling in a little at a time. I've received notice that one won't arrive until May 5th. Today I received a $40.00 blouse I've been hoping to wear with a pair of coral pants. It's solid orange with no pinstrips as the picture and definitely not sweet coral and white as described. No invoice in the package so return is going to be a chore.