WomanWithinReviews 786

No package received and REFUSE TO GIVE A REFUND! NO REFUND AND NO GOODS. HOW CAN THIS BE REAL? I will breathe my last breath before I pay this. And I will never shop with them again.

My return took over a month then they acknowledged on July 15,2021. As of today's date, August 26,2021 I still have not received my refund! I will no longer deal with this company. Crummy customer service. Will not show my receipt but order # is *******3910 for 2 pants.

BEWARE. Their website prices change from what you have on your screen when you "add to cart" and what shows up in the cart. My items were all $10 to $15 higher. I called customer support and the first representative could recreate the exact issue I was having and gave me an answer that made no sense. After working my way through 3 levels of customer support I have 3 different answers and not one of them makes sense. My thought is that their system has lots of problems and they are not in a hurry to fix it because many people might not notice the changes and pay the increased prices. This is wrong!

ORDER WAS NEVER LOCATED... CUSTOMER SERVICE IS NOOOOOOOOO HELP!
THIOS COMPANY NEEDS TO BE REPORTED OR SHUT DOWN! DISHONEST COMPANY DO NOT BUY FROM THEM!

This company is one of the biggest ripoff ever. Be smart and do not order. It take forever to get the product and then when you do it is nothing like what you ordered. The material is cheap and the item is poorly made. When you return the product they only refund half of your money. Because of this company I will not ever order from a non popular place again, I learned my lesson.

I placed an order totaling $67.94. It took almost 2 months for it to arrive. The merchandise was cheaply made and ill fitting, so I returned it. The company tried to give me a store credit for a much lower amount than what I paid. I called and was told that because I refused the store credit and wanted a credit to my card, they would only give me $35.00! This company will repackage what I bought and sell it at full price and still keep an extra $32.94 of my money! Beware of this company and all the companies associated with it.

I have bought hundreds of dollars from Woman Within and their affiliates although they are good quality sizing is unpredictable I have ordered five different shirts all in the same size and no two are actually the same size Returns our nightmare and you returned seem to disappear and you get no credit for them their advertisements are fake you do not get the sales price most of the time somebody needs to look into this company products very good the management team it is very bad

1. Do NOT order from Woman Within!
2. Disputes on pricing or sizes NEVER RESOLVED!
3. Will NOT deal with you until they receive their clothing back on a return. FUNNY THING? Your sent clothing NEVER ARRIVES! So they won't deal with you.
4. WOMAN WITHIN is another ASIAN CLOTHING CO. They all work the same way!
And SIZES are NEVER the same as American sizes - so you are taking a gamble that what you order will fit you.
5. IF you get it wrong - don't bother to try and negotiate with them. Keep your wrong sized clothes and try to sell them yourself after correctly sizing them. You will come out ahead.
6. The first thing I do when ordering clothing on line is to research the company. IF THEY ARE ASIAN - RUN! RUN AWAY AS FAST AS YOU CAN! They will not deal fairly with you!

On April 19,2021 I placed an order for my mother and the order had not been received after 2 months. I checked on the order twice and was told it was in process of being shipped. NOT! I called and cancelled the order and asked for the check to be returned and was told it would returned but to date no check! This was my first and last time purchasing anything from them! Customer service is terrible if you can get through. Very unprofessional and sorry service! I cant even give them a rating because there isn't one for 0!

I ordered three pairs of shoes and two bathing suits for an upcoming family reunion at a local beach. After a month of waiting for my items, I contacted the company several times to check on my order. I was told via email and over the phone that orders have been delayed due to Covid blah blah blah. I never received a tracking number on the items I ordered. Then suddenly after 6 weeks and about 10 emails,
I was told that my order was delivered 4 weeks prior which was impossible. I have made numerous calls to the company regarding my never receiving the items and of course the charge is now showing up on my Woman Within account. Customer Service people could care less that you are having an issue and you have to spend a ridiculous amount of time with going back and forth. I don't know how they expect me to pay for items I never received. They now claim they are going to send an affidavit to either have my money refunded or resend the items. I don't know how long this process is going to take but I do know I will never order anything else from this company again.

After placing several orders and waiting months to get them, when you need to return your oversized clothing. But be prepared to never get your money back. When I called for the fourth time after hours of previous phone calls they just hang up. They will not give me a supervisor. They are a corrupt company. I assure you no clothing article is worth the headache and eventual loss of money you will experience by using this company. Don't do it.

1 will never order from u all again i returned my order 49.97 less 9.99 for shipping. They charge me 29.00 dollars for late fee cause they took so long to credit my return. My total bill came out to 85.98. I had to pay 35.00 before they. Charge me. Late fee again. So as u can see i didnt get refunded. Many calls no response i shouldnt have to pay any thing. Very unhappy with and will not recommend you to anyone. Respond to *******@live.com

I placed an order on April 30,2021. They sent me part of the order on May 15th. The other item was on back order, and they sent it earlier than expected. I returned one item that I did not like on June 11th. I sent something back to L. L. Bean the same day and got my refund promptly. Today I called Woman Within about my returned item and got through to a person by pressing "0" on the phone. A courteous young man tracked my order and said they received it on June 18th. Their website is very poor about giving you any details. Even though I had enclosed the return form indicating that I wanted a refund, apparently they had not processed it for a refund. Duh... So, he sent the information in to process a refund for the item. He said it will take 3-5 business days for them to process it. I plan to call back to find out if they actually did it. I have ordered things over the years and returned things, and it wasn't problematic. Service has gone dramatically downhill now. It takes a long time to get your order, but the catalogs keep arriving regularly in the mail. They have a disclaimer on the website when you place your order that it may take longer than usual to get your order due to COVID-19.

This is the worst company I ever encountered.
Was about to place my order when I realized that every item in my cart was not the correct sale price. I called to get help and I was told by the customer service rep that when my order processed the price would be adjusted. I have called 5 times spending over an hour each time trying to get my $35. Credit. They never gave me a credit and said after it shipped it would be adjusted. It shipped and they still won't give me my credit. I got an email days later that said they are giving me a $12 gift card towards my next purchase. I am calling my credit card company to cancel. I would never by anything from them again. Also their sizing is all wrong. They suck!

So to be clear if i could give a 0 i would. I ordered 3 bras it took 21 days before it was shipped. I requested s14 days in to cancel order but they wouldn't per them even though product still at warehouse it was in process so couldn't be canceled. I opened a woman within credit card with purchase. In the mist of all this i contacted another company which sent the bras for me within 8 days of my order and was 35 dollars less than my original order. Bras finally came i thought of keeping but tried on and they didn't fit at all. I immediately sent back. I sent by usps mail with tracking they confirmed package received 7 days later my refund was not added until 14 days after which at this point i owe the credit card company, who wants me to pay even though product was returned. I didn't pay it which resulted in a late fee but also the company who sent me the shipping labeled made me pay an additional 21.00 for shipping and did not refund it so i did not get a product, was charged for the shipping and late fees an ended up paying 55.00 for ABSOLUTELY NOTHING. THE WORST SERVICE OF ANY COMPANY IVE EVER EXPERIENCE EVER

Still have not received my refund of $89.97 yet they received my return on 6/14/2021. I tried to call again today and it said my wait time was 10 minutes. I waited 15 minutes and no one answered. What a sham this company is! Marcia Stone (CEO) should be ashamed of herself!

Promo said purchase one pair of sneakers get 2nd pair half price. Purchased one pair for $29.99 with 2nd pair $14.99 on July 5th. Week later used website to check on status of order. Status said 1st pair now $27.99 and second pair now 21.99! Logged onto WomanWithin site, the 2nd pair NOW listed on their site for $16.98. At the time I submitted my order the 2nd pair were half off and IN STOCK. On the WomanWithin website there is a disclaimer that back ordered items are not subject to current promotions, however on July 5th, this item WAS in stock when I placed the order. This is not the 1st time that WW/in has performed bait and switch with pricing. Its unfortunate because plus size women are generally locked into a few clothing suppliers for decent professional and leisure wear. Its unfortunate that Full Beauty brands takes advantage of its loyal customer base treating them without respect and more like a 'captive' audience.

Very long wait. You also can't cancel. Customer Service is a joke. They SCREAMED at me "it's not my fault." I will never order from them again.

This company has the slowest response time and the worst communication I have seen. Ordered a tankini top and bottoms on June 3. After a week finally received an email stating that the item was shipped. Followed the tracking and it literally sat for a week. Three weeks later I finally received a shipment from Woman Within. Unfortunately it was completely incorrect. Not only did I receive a bathing suit and not a tankini top, it was also the wrong size. Followed the "directions" for return and two weeks after I sent it back I did receive an email stating that they had received my return, however, I have heard nothing else regarding the replacement items I requested. It has literally taken all summer to receive a bathing suit that will not be here in time for my vacation. This is sad. Also, beware if you sign up for their emails. You will be inundated with them. They come all day long and can be overwhelming I have unsubscribed from the emails, I have no idea if this affects any other communications with them or not. Horrible customer service. I will never order from them again. EVER! Would give zero stars if it were an option.

I can't stand this company! I can't track my delivery, it takes weeks from the time it ships. I could have driven across country and picked it up myself in less time.

A few days ago it said delivery was to be on June 30th, now nothing. Frustrating! If they are going to charge you for shipping, it needs to arrive faster.