WishReviews 8,278

Bought birdcage and birdtoys 2 out of 7 toys arrived and no cage meant been combined order
Customer $#*! service said can't see order cage and refund me for the toys
Bare messages twisted around say fill in for refund made out sort it do they f...
Go around in circles mugging me off and ignored request refund
Got another order which doubt arrive which I made 2 days after first order ignored request cancel
Bank refund me first order after it cost £30 in mobile calls on hold to them over 2 days
Will stick to my amazon site no trouble with them
Those who think us who had bad experiences lie about our robbed goods wait until it happens to you,
I would never recommend this site to anyone
Thieving b... and scum.

Ordered on 12-7-2020. When I ordered it said my order would be received by 12-21-2020 now some items say 12-30-2020, 1-14-2021 and 1-20-2021 None are going to be received by Christmas. Some haven't even been shipped as of today 12-22-2020. No number to call as they're in China so you have to send a message and all you get in return is a canned message that says your item is still on schedule for delivery on 12-30-2020 and doesn't answer questions asked so I sent another message and got the exact same canned message. Would select 0 stars if I could.

I ordered a men's ring size 11. Several weeks later I received a completely different ring size 14. I tried calling them but their published customer service number does not respond. Several emails sent and I received a letter from Wish saying they can't find any record. Several more e-mails sent with copies of the receipt, order number, tracking number, and a copy of the charge on my debit card. They responded they could not find my order.

Contacted BBB, and repeated the process. Wish responded the same way saying they couldn't locate the order. Later I receive notice from BBB saying the case is closed since the company responded.

This company is a rip off and plays stupid. Stay away from them.

I attempted to purchase some skeletons for next Halloween ($63 total). Order placed on Nov. 6. Delivery was set for ~Dec. 11. After Dec. 11 passed, I started checking on the tracking. The order was internally cancelled on Nov. 12, and Wish.com sent no notification, nor did they refund my money. Now, I'm trying to get a refund. They have NO phone support, and NO human support, just a silly 'electronic assistant' WITH NO PLACE TO APPLY FOR A REFUND. I think the whole thing is a scam.

Wish displays one price when you are browsing items, but when you select the item, add it to your basket, or proceed to the checkout, Wish increases the price. Obviously this is extremely dishonest and greedy of them. Even if you do as they suggest and 'buy now to lock in this price' the price still goes up, they lie to their customers to try and trick them into paying more. This is how con artists operate so that is exactly what Wish are.
Not only that, but when I went back to check on my order because it was taking weeks to arrive, I found that the primary item I had ordered had not even been dispatched, when I contacted support they didn't bother speaking to me or even give me that option (presumably because they knew I would complain) so just fobbed me off with their automatic robot assistant, which provided no help at all, and told me the item was out of stock and I would have to order an alternative item at no extra cost, they did not offer me a refund but that is what I will be getting from them. At no point did Wish bother to contact me about the problem with my order, pressumably hoping I would just forget about it and let them keep my money for nothing! Greedy, lying, dishonest scumbags. AVOID AT ALL COSTS.

Tried to order a corn grinder (3 times))
They applied to my credit card then 2 days later canceled / refuned order
Call credit card visa to see if a problem on my end no problem with credit card
Card has a balance of zero
Was told wish canceled the order.(wth) each time price went up over 25.00
Do not used this company
Could not get regular shipping as charged expediting shipping e-bay / amazon more expensive but better service
Stay away

I was charged $66 for a product that was supposed to be $0.75. I didn't realize it until I received my shipping notification. Went back and forth with "customer service" for 3 weeks, but they refuse to acknowledge my requests for a return/refund. Complete scam. Already filed a complaint with the BBB and I'll be doing a charge-back as well.

Be very careful about the item you see, it could be just the picture of item instead of real item, the damage or return item under "part" category which just crap. Shipping cost is another trap that cost you to pay more than what you think. No room to redirect the shipping or cancel, once order place don't expect you got help. Lots of items are shipped by poor package protection, delayed, and not qualified per use specifications. The company just crazy about make value sales to go public without care of consumers.

I ordered an item on Dec 14 2020. It was then revealed that it will arrive weeks AFTER CHRISTMAS as it was going to shipped on DEC 21st! So i tried to cancel in minutes but to no avail. System tells me to contact "customer support" which tells me "item cannot be cancelled" as sometimes there is a small window of 1 or 2 hrs or 2 days but in this case it is 7 days before shipping! I cannot ever get a live person and all my efforts to follow the robotic responses failed. It is now 5 days - and item is not shipped neither can i cancel it! Horrible! The site seems to make u think u can cancel an order but no - not in my case!