WishReviews 8,278

If you inquire about shipment, they request you wait 30 days. Then when shipment doesn't arrive, they claim you are outside 30 day refund and want to give you store credit. I ordered 3 items and received none!

Wish.com took my money and sent no product. I've been trying for 6 months to get my money back but they don't answer emails and they don't have a phone number to call. Shame on me I didn't read the reviews first. Frustrating being belief!

Wish is a scammers site, l did not order something and they charged me $101, l did not get confirmation of purchase email. I had no idea about it. Their phone line is not working and sent them at least 10 emails and no response from them. BE CAREFUL do not trust this site. DO NOT be a victim, don't buy on Wish.
They have not sent me anything to have prove of purchase, no email, no confirmation of purchase nothing

Wish!
Terrible - most of the items don't arrive and if they do they charge you a re stocking fee for non collection even though you have! The rare items that do arrive are cheap fake low quality tat - and you cannot contact anyone human as it's always a robot response! And if you return something they give you a fake address in Schipol! Avoid totally! Believe me I've bought many things given them the benefit of the doubt - but tooooo many times I have been scammed by this company.

I ordered 5 items from Wish, 4 items arrived, the 5th a picture was never delivered. I emailed
Customer services approx. 10 times. They refused to help me, they said I should contact the carrier. As I did not send the parcel I was unable to get any answer from them. Wish refused to send another picture and refused to refund me. I was extremely disappointed with Wish. That's the last time I use WISH!

Never received item and got run around with 'logging onto website' which was a total nightmare. Don't order from this company.

Would give a zero if possible. They haven't sent anything. Nobody is answering the emails/ phone or live chat. Worst than a scam. I never had an issue like this were they have charged me for the wrong item and have zero accountability. Is the worst customer service ever... in fact it looks like they don't even have a customer service. I have reached out to my back on this and the bank is taking forever to solve the issue. Wish is a ripe off, Please avoid ordering from them.On February 16,2021 I order 7 pair of boots Wish posted. 05 cent along with other items at checkout it
Was $ 89.46 they emailed me $379.26 this is not the price I have agreed upon. The bank is saying I gave them authorization to charge my card, but I am disputing the charges, I must add have not received anything yet! Stay away if you want to keep your money...

IT'S A F**KING SCAM THEY TRICK YOU INTO BUYING SOMETHING AND THEN IT DOESN'T EVEN END UP COMINGTO YOU OR YOU DON'T EVEN RECIEVE A REFUND. SCAM SCAM SCAM DON'T BUY FROM THEM UNLESS YOU WANT TO BE SCAMMED.

They sell poor quality and defective products and there is no one to complain to. They don't have customer assistance and that makes returns impossible. Avoid this seller.

Appalling service, item didn't even turn up.
Worst device, impossible to get through to a person.
Must be a fraudulent company

I gave wish Bone 4 chances 1st one was the
Wrong order last 3 made so cheap and they
Did not work... bought a GPS tracker wire would
Not even fit. Oh but theres a tiny blue light sad
Thing thsts all was inside. The ones thats in
Charge runs this. How do they sleep at night
And should be ashamed. Guessing the positive
Reviews has to be inside job. Most all say same
Thing... GOT IT EARLY AND NOT TRIED IT YET
WHAT A AWESOME APP. LOL.

I ordered on line from wish and for 4.95 it cost 5.00 postage.on my small order they took 107.00 out of my bank. I asked to give me a refund and no answer. I guess I will have to talk to the bank.It is one Big Scam.

Listing showed and said mbus sights and what I received were Chinese fake junk and wish said I got what I ordered? They will not refund money to anyone that buys from them

Item ordered was a mens L jacket, tag said L but was made wrong, and sized like a small. Couldn't get refund or exchange, not that I wanted to wait another 8 weeks. Will never order from here again.

February 4,2021

Att: Wish.com, agents, and representatives:

YOU HAVE GOT TO BE KIDDING ME!

I refuse to speak to anymore incompetent customer service representatives, who apparently can not comprehend the situation at hand. The amount of attempted but cancelled purchases, poor quality items, extremely late deliveries, lack of refund transaction completions, and an absolute disregard for a resolution has caused a great inconvenience! Not to mention the complete lack of urgency to remove the suspension on my account after receiving appropriate documents verifying my identity immediately upon request. The message I received from Wish.com stating a 2-3 day response to resolve the security issue would have been sufficient, however, I was compelled to wait 3 1/2 unnecessary weeks to have the suspension removed, all the while scheduled refunds couldn't process successfully. During this time, any and all attempts to contact customer support were denied until suspension was lifted.

Furthermore, after suspension was ultimately removed, my repeated demands to be connected with a supervisor were ignored and the requests to have my entitled refunds reprocessed, were completely disregarded!

I have given Wish.com and customer service agents ample time to resolve and reprocess the numerous incomplete refund transactions that occurred during my account suspension. I am utterly disappointed and my confidence in Wish.com and the customer service departments ability to resolve this matter has absolutely vanished.

Therefore, due it the inefficiency and inability of Wish, representatives and agents, consequently, I have to forward this matter to the Fraud Investigation/Legal Department of my bank to address this matter on my behalf.

Respectfully,

MLC

Got I massage table suppose instead I got plastic bag that fits my hand I refuse to open they mislead on everything is 3 time has happened to me will be my last I hope they close this place is scammed and mislead

This company consistently takes my money, promises product delivery, holds my money and then refunds it... NEVER do they deliver! I think this is their only plan to profit with no intentions of delivery... EVER.

The biggest scam ever I ordered weights from wish and it was meant to be 2x10kg I didn't even receive 1x10k don't trust now they want me to send back the item insisting they sent the right item which they didn't I don't mind sending back however they are saying I need to pay for shipping costs absolutely absurd and I will never use this company again

I bought a progressive multifocal reading sunglasses. It says, lens color transparent, it's not, because it's not a progressive multifocal glasses I ordered. This is just a pair of reading sunglasses, but are not a progressive multifocal reading sunglasses (just like the one you can get from $1 tree) and not even comes with a case.
I told the customer service and they totally ignored my issue of my purchase, and told me I received what in the description and in the title as stated. And closed the case stated, "resolved". So ridiculous!
This store just slowly turning to a scammer are the sellers, counterfeit is the products, and customer service have no service at all! Like you paid for something you saw on the list, but you don't know what you will get after a month of waiting in the mail.