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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Avoid at all costs. I know its true that you get what you pay for and when it comes to wish.com, it couldn't be more true. I bought 3 different computer storage devices, (2 sd cards and a storage key) All three are rubbish. Wish told me to pay for the postage to return them so that they could send me 3 more that are completely useless too. Dont waste your time or money on this site.
I've ordered a few times from Wish with mixed success. It's incredibly sketchy - don't buy anything until you've read every review and fully considered. Some products are great, but the majority are cheap terrible knock offs. I've gotten really great stuff there, and really mediocre stuff. Don't expect anything to ship within a month.
I'm from Michigan and I've used this app multiple times and have never once had a single issue out of it. My items are great quality. But if you see something you absolutely love, buy two of them. Because once it's sold out, it's gone.
Everything I received is from China.
It's impossible to get a phone #
They are making money on our shipping.
I've tried to cancel the site doesn't even work.
I give it ZERO stars even if I have to hit one.
Everything I've ordered has made it to me within 2 weeks after placing my order. This isn't too bad, considering I'm in the U.S. and the company is in Asia.
All of their stuff is crap. Poorly made, doesn't work or arrives defective. Then you have to pay shipping to return it. Buy elsewhere.
I have had trouble getting a ring sent to me that was left out of my order...
I had ordered two rings in the original order... When it arrived, there was
Only the one ring in the package... I contacted the WISH TEAM...
Needless to say they have been very little to no help at all... I finally
Ask the WISH TEAM for a refund today 12/30/15... Guess we will
See how that goes... I have Ask for a replacement of the ring
About three times, maybe four times...
Bottom line... WOULD I TELL MY FAMILY AND FRIENDS TO USE
THIS SITE... NOT NO... BUT...- - - - HELL-----O!
SINCERELY, MARY
I have ordered since November I have not receive my items. If I can't get my items I need a refund am tired of waiting.
I ordered something December 3rd hoping by Christmas it would be in and its now the 30th and nothing has came in I called ups and the said they don't have any merchandize in the possession that someone made a tracking number but that they still hadn't received anything!
My daughter ordered from your site has not received merchandise or requested refund.
With the understanding these are European sizes, I purchased several items for family and have been very pleased with the value and delivery. I had an issue with one of the addresses I entered and they responded in a reasonable day or maybe two and handled the issue appropriately. I do not buy on line much ( I make my partner do it), but was surprised by this experienced. The Head phones were a huge hit as were the fingernail products I purchased, will buy again.
Don't order clothes from it, size way off. Other stuffs are ok, just not good quality. You get what you pay for...
The people complaining must not realize this is direct from china shipping. Not the quality control outsourced stuff. It's cheap chinese clowns. Also look at shipping times. Yes be prepared to wait up to a few months. You get what you pay for.
This is the best site for large sized rings, i've bought at least 10 rings now, they all fit perfectly, they all look beautiful, and they all came with no problems. For $1-$5 dollars each, i don't believe they are the stones, or are silver, but they still look great, when compared to rings you can buy at walmart for $15 dollars. I wash my hands frequently and i haven't noticed any of them with copper under the metal, so i figure they are likely stainless steel.
I ordered for Christmas and more than 5 items are broken and not working. Jewelry falls apart the first time you wear it. I ordered little toys for grand babies and they all did not work. Also a dress I ordered came in after 30 days finally and they said I can not get a refund because I ordered it so long ago... really worst customer service and site ever
The people giving it bad reviews are clearly sad because the didn't get stuff on Christmas. That is $#*!ed. It is just a holday. A day. That's it. You can give them the gift later. I have ordered several items of the past few months and I have only ever had one issue. They aren't perfect but they are from China. Things will take time. I personally am pleased with their service.
First of all, I've been ordering from here for a few months now, and it TELLS YOU that it takes QUITE SOME TIME for things to be shipped. So if you're in a hurry... DON'T ORDER from them. The stuff is so cheap that its worth the wait. They don't hack your paypal or steal your credit card information or anything like that. I'm not sure what others are talking about but I've had nothing but good experiences with them. My mom also has been ordering things for a few months from them and hasn't experienced any issues either.
I order about $100 a month from WISH and I have been happy with everything. I love the prices and variety. All clothes and shoes are made differently so sizes vary. If you read the reviews and use common sense you will be fine. Everything I have ordered has been delivered with in 30 days but usually sooner. Delivery costs are between $! & $4 anything over $25 is delivered free. Customer service checks to see if each item is delivered and if you are satisfied with the product. I LOVE WISH AND GEEK!
I was worried about using wish and my worries have been justified. The items took ages to arrive and when they did the one was broken and of very poor quality. I have been told to pay for postage to return the item even though the product is damaged. It wiill cost me more to send it back than what it cost. The customer service is poor and I will never shop from wish again.
So I have read through a lot of reviews about this App but I want to let everyone know that have ordered off this app many many times. I have always gotten every single order I places. Sure it may have taken over a month to get some of the items, but that is to be expected as most of the items come from overseas. It usually states in the expected shipping time that it will take over 20 days. There have been some items though that I have received in way less time than that. They have excellent service. There have been several items that took longer to ship than they thought it would and the seller has contacted me via the app and asked me if the item had arrived yet. If it had not arrived, I had the option to get a refund, no questions asked. I have chosen this option each time and I always get the refund. Just be mindful, the sizes run small if you are from the US. You should almost always order at least a size larger and sometimes the clothes are not well made. Usually you will get a prompt to review the item. I try to review every item I order so others will know. My reviews always show up. Even if I put a negative one because I did not like item material. When that happens I have requested a refund and they have given it to me. You just have to provide photos of the item and bag it came in. I really have never had a problem with this app. I hope this review was helpful.
As a side note: I always use Paypal to purchase from this site. I have read some reviews who have stated their information has been stolen. I have not had any problems with that but if you are wanting to order using this app I would recommend signing into your Paypal for a more secure transaction.
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