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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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This is my first time ordering from wish me and my daughter! And we both order from wish on December 12th... but still no items. Omg we are afraid they may have ripped us off I'm guessing we both need to change our banking information definitely believe that this site is a scam... I really wish I had read the reviews before I ordered
I wouldn't trust this app I've never ordered but I was about to and I read the reviews and most said it is fake, fraud and it sucks I really wouldn't recommend it.
Wish.com is a scam and a fraudulent organization they will get a hold of your credit card info and continually charge your account for nothing and they are so hard to work with things will never be resolved. Once they get your bank info you better change banks!
This company doesn't even deserve one star.
You gotta read the reviews and descriptions and why are you ppl complaining? It's so cheap! Who cares how long it takes?
First, Wish is not a scam. Although it appears that way! Wish is an actual Chinese organization. However; all the logistics (shipping, returns, damage goods) are run and operated by a 3rd Party organization. Located in Ontario, Ca., a return center for products. This facility is massive with both goods being received and going out. The defective product section resembles a small shopping center. The products received from China, warehouse, size of a stadium!
I ordered 2 items from Wish on December 6,2015. I was told to expect my items between December 18 and December 22. I received one on December 18th. Nice quality. It was prettier than I expected it would be. I still hadn't received my second item on December 24th, so I sent an email, and received an immediate response. Though the email had no new information, my issue was acknowledged.
Between the facts that these items came from CHINA, and I have a mail carrier with questionable ethics, I've decided to patiently wait.
If I ever buy from this site for gift purposes, I will learn from the experience of others, and order WELL in advance.
I order 8 items on Nov 29,2015 that I was going to use as Christmas gifts for my mom. This year was rough and that being said, I was looking for gifts within somewhat of a budget. 7 of the 8 items have shown up. The last item had a delivery date between Dec 11,2015 and Dec 21,2015. Today being Christmas Eve, when I went to the mail box, the item was not there. This is disheartening in that a company said my order would be here for Christmas, however the company clearly lied. Now I am short a gift because this worthless, scam of a company, dishonest, sham of a company failed to get my item to me on time. I have also emailed them numerous times about my order being late. All I kept getting from them is give it five more days. They don't want to take responsibility for there actions. I emailed them today and make it clear how unhappy I am with them and stated I want my account closed. I would ever recommend wish.com to anyone. If I could give them negative 5 stars I would and that would be me being nice.
After ordering on wish the item came in wrong color and size and shortly after I had fraudulent charges on my credit card. NEVER AGAIN!
I placed a 150.00 order on Nov12th 2015 I received 3 items out of 20 i was told it's all shipped and should be here for Christmas well nothing else is here and it's Christmas Eve. Also because i never got my other items they went in and switched my zip code to try and cover there asses some how. And they don't have a phone number it's all in text messages. Be careful everyone this place is a scam!
First remember you are ordering out of states. Shipping from Asian countries can be very slow. It took me several weeks to get my item. I knew this would be the case before I ordered. I ordered an adorable knitted heading covering that looked like a fox for my child. It arrived just in time for Christmas. I planned it that way. It was very inexpensive because having someone knit this would have been around 30.00 I purchased it shipping and all for 11.00 which is a huge savings. I am very please with my purchase and I'll purchase from the site again.
I was suppse to order a pair of shoe but i read the reviws and i saved my money
Avoid shopping from them...
Hi I'm carol and I've orders 3 different items been over a month on the watch I've emailed the reply was its on its way it don't take over a month for you to get a package so don't order from here they get your money and you do not get your package I'm serious its a scam just to get your money!
Who ever is on the other end of this i have ordered some stuff and i hope i get it, As i have read some of the views it is not looking good, i have not had any confirmation on my goods. I do have your address please don t let me down.
At least my first item bought was only 1 dollar plus 1 dollar s&h my item never arrived
Very poor quality - trousers came with hole in the front. Ordered 10 different items and all came with wrong sizes. I am size M - ordered size M. Arrived M but Chinese m, which here is s size.
Look i know this site claims to sell items at cheap prices but that's where it ends! Once they get ahold of your credit card info your toast, there is no way to contact these people if you have a problem with your order. My wife odered some clothes off there site, three months went by no clothes and no way to contact them about it, we canceled the card after a week just to be on the safe side. Do your self the favor shop on sites you know!
I have been trying to contact wish for a week.No response. From the compliants i've read iam not the only one. I either want my 5 or 6 items yall owe me or put my money back, I really liked your products but now I feel like I have been scamed. That is so sad. I will not be ordering again.And then to read I have no order history!
I got this ring today looks great right size and I love it thank you will buy again
I placed an order November 28th and still havent gotten it. I have emailed them several times and I keep getting the run around telling me to call my local post office. I have tried usps, ups and fedex and gave them the tracking numbers i was given and was told none of them were real tracking numbers. This company is a complete fraud. DON'T SHOP WITH THEM!
I buy stuff on this site all the time! It takes a long time to get stuff and about half the time at least 1 thing is a piece of *... like my wireless headphones have a terrible battery life, a skirt arrived terribly wrinkled and stained... I love buying $1 accessories though!
*Language redacted by admin
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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