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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Illinois
1 review
52 helpful votes
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Worry
December 28, 2015

This is my first time ordering from wish me and my daughter! And we both order from wish on December 12th... but still no items. Omg we are afraid they may have ripped us off I'm guessing we both need to change our banking information definitely believe that this site is a scam... I really wish I had read the reviews before I ordered

Date of experience: December 27, 2015
Virginia
1 review
16 helpful votes
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Sucks, fraud and Fake!
December 27, 2015

I wouldn't trust this app I've never ordered but I was about to and I read the reviews and most said it is fake, fraud and it sucks I really wouldn't recommend it.

Date of experience: December 27, 2015
Utah
3 reviews
27 helpful votes
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Wish.com = Fraud.com
December 26, 2015

Wish.com is a scam and a fraudulent organization they will get a hold of your credit card info and continually charge your account for nothing and they are so hard to work with things will never be resolved. Once they get your bank info you better change banks!

This company doesn't even deserve one star.

Date of experience: December 26, 2015
Oklahoma
1 review
12 helpful votes
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I love wish!
December 28, 2015

You gotta read the reviews and descriptions and why are you ppl complaining? It's so cheap! Who cares how long it takes?

Date of experience: December 25, 2015
California
18 reviews
62 helpful votes
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Wish for a miracle!
December 26, 2015

First, Wish is not a scam. Although it appears that way! Wish is an actual Chinese organization. However; all the logistics (shipping, returns, damage goods) are run and operated by a 3rd Party organization. Located in Ontario, Ca., a return center for products. This facility is massive with both goods being received and going out. The defective product section resembles a small shopping center. The products received from China, warehouse, size of a stadium!

Date of experience: December 25, 2015
Michigan
1 review
12 helpful votes
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I'm not disappointed.
December 25, 2015

I ordered 2 items from Wish on December 6,2015. I was told to expect my items between December 18 and December 22. I received one on December 18th. Nice quality. It was prettier than I expected it would be. I still hadn't received my second item on December 24th, so I sent an email, and received an immediate response. Though the email had no new information, my issue was acknowledged.

Between the facts that these items came from CHINA, and I have a mail carrier with questionable ethics, I've decided to patiently wait.

If I ever buy from this site for gift purposes, I will learn from the experience of others, and order WELL in advance.

Date of experience: December 25, 2015
Texas
6 reviews
39 helpful votes
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Buyer be warnd
December 24, 2015

I order 8 items on Nov 29,2015 that I was going to use as Christmas gifts for my mom. This year was rough and that being said, I was looking for gifts within somewhat of a budget. 7 of the 8 items have shown up. The last item had a delivery date between Dec 11,2015 and Dec 21,2015. Today being Christmas Eve, when I went to the mail box, the item was not there. This is disheartening in that a company said my order would be here for Christmas, however the company clearly lied. Now I am short a gift because this worthless, scam of a company, dishonest, sham of a company failed to get my item to me on time. I have also emailed them numerous times about my order being late. All I kept getting from them is give it five more days. They don't want to take responsibility for there actions. I emailed them today and make it clear how unhappy I am with them and stated I want my account closed. I would ever recommend wish.com to anyone. If I could give them negative 5 stars I would and that would be me being nice.

Date of experience: December 24, 2015
Pennsylvania
1 review
11 helpful votes
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Fraud
December 24, 2015

After ordering on wish the item came in wrong color and size and shortly after I had fraudulent charges on my credit card. NEVER AGAIN!

Date of experience: December 24, 2015
Pennsylvania
1 review
8 helpful votes
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Sucks!
December 24, 2015

I placed a 150.00 order on Nov12th 2015 I received 3 items out of 20 i was told it's all shipped and should be here for Christmas well nothing else is here and it's Christmas Eve. Also because i never got my other items they went in and switched my zip code to try and cover there asses some how. And they don't have a phone number it's all in text messages. Be careful everyone this place is a scam!

Date of experience: December 24, 2015
North Carolina
1 review
12 helpful votes
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Very positive
December 24, 2015

First remember you are ordering out of states. Shipping from Asian countries can be very slow. It took me several weeks to get my item. I knew this would be the case before I ordered. I ordered an adorable knitted heading covering that looked like a fox for my child. It arrived just in time for Christmas. I planned it that way. It was very inexpensive because having someone knit this would have been around 30.00 I purchased it shipping and all for 11.00 which is a huge savings. I am very please with my purchase and I'll purchase from the site again.

Date of experience: December 23, 2015
India
1 review
6 helpful votes
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Dnt go for it guys
December 24, 2015

I was suppse to order a pair of shoe but i read the reviws and i saved my money
Avoid shopping from them...

Date of experience: December 23, 2015
North Carolina
1 review
4 helpful votes
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Don't order from here
December 23, 2015

Hi I'm carol and I've orders 3 different items been over a month on the watch I've emailed the reply was its on its way it don't take over a month for you to get a package so don't order from here they get your money and you do not get your package I'm serious its a scam just to get your money!

Date of experience: December 23, 2015
GB
1 review
4 helpful votes
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Who ever is on the other end of this i have ordered some stuff and i hope i get it, As i have read some of the views it is not looking good, i have not had any confirmation on my goods. I do have your address please don t let me down.

Date of experience: December 23, 2015
Virginia
2 reviews
5 helpful votes
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Not worth it
December 23, 2015

At least my first item bought was only 1 dollar plus 1 dollar s&h my item never arrived

Date of experience: December 23, 2015
GB
1 review
1 helpful vote
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Very poor quality - trousers came with hole in the front. Ordered 10 different items and all came with wrong sizes. I am size M - ordered size M. Arrived M but Chinese m, which here is s size.

Date of experience: December 23, 2015
Texas
2 reviews
9 helpful votes
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Look i know this site claims to sell items at cheap prices but that's where it ends! Once they get ahold of your credit card info your toast, there is no way to contact these people if you have a problem with your order. My wife odered some clothes off there site, three months went by no clothes and no way to contact them about it, we canceled the card after a week just to be on the safe side. Do your self the favor shop on sites you know!

Date of experience: December 22, 2015
Pennsylvania
7 reviews
7 helpful votes
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I feel scamed
December 23, 2015

I have been trying to contact wish for a week.No response. From the compliants i've read iam not the only one. I either want my 5 or 6 items yall owe me or put my money back, I really liked your products but now I feel like I have been scamed. That is so sad. I will not be ordering again.And then to read I have no order history!

Date of experience: December 22, 2015
GB
1 review
3 helpful votes
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I got this ring today looks great right size and I love it thank you will buy again

Date of experience: December 22, 2015
Arizona
1 review
0 helpful votes
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I placed an order November 28th and still havent gotten it. I have emailed them several times and I keep getting the run around telling me to call my local post office. I have tried usps, ups and fedex and gave them the tracking numbers i was given and was told none of them were real tracking numbers. This company is a complete fraud. DON'T SHOP WITH THEM!

Date of experience: December 22, 2015
Missouri
1 review
1 helpful vote
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Mostly *
December 23, 2015

I buy stuff on this site all the time! It takes a long time to get stuff and about half the time at least 1 thing is a piece of *... like my wireless headphones have a terrible battery life, a skirt arrived terribly wrinkled and stained... I love buying $1 accessories though!

*Language redacted by admin

Date of experience: December 22, 2015