WishReviews 8,278

I ordered a sat nav. It was cheap but it has never worked properly. Tried to get a refund or replacement through their refund policy and explained what the problems were. They asked me to send a photo of this but how does a photo explain the problems?
They are just making it as impossible as they can so you will tend to forget it.
Never believe that THEY HAVE YOUR BACK, They have your cash and that, s IT.

I placed the order on December 5 received the email on December 9 stating my order was shipped I got the UPS tracking number tracked it on December 19 and UPS said the tracking number never existed that they never scan that into their system total rip off and scan have to go to the fraud department on my bank to try to get my money back sent 10 emails to this company and never received a responsethis website needs to be taken down it is a complete fraud

My daughter wanted to buy a bunch of items from wish.com. After reading all the reviews we decided to try it with 3 smaller orders first. The website is easy to navigate and the deals are amazing! The first item arrived sooner than expected. The other 2 items arrived at the same day a week later. I didn't keep track how long it exactly took since we were not in a hurry, but it was around 14-21 days. This is what the website states very clearly. The items came straight from China, most likely from different manufacturers, although it could be the same warehouse too since the packaging was very similar. The quality is exactly as you can expect for the price.
We will order more from them when not in a hurry.

Delivered goods not as advertised and refused to provide a suitable way to sprt out problem. Will only accept a tracked return to another continent that will cost more than the goods.
1. Rubbish quality goods
2. Inaccurate and misleading advertising
3. Awful customer service
4. Separate company collecting money so nonsensical communication.
5. site returns policy makes no reference to you returning to a crazy far away location.

Wish serviced my needs very well. I will not receive a hoodie I ordered for my puppy before Xmas, but that's minimal considering I ordered about 20 different items on Dec 7th and have received almost everything so far. Also missing a couple pair of gloves and a 'Tree of Life' necklace which were all ordered for me, but I guess Santa comes a little late for mom. Every item my 16 yrs old daughter picked - I read the reviews. I read whether the sizes ran small or kinda big (mostly small)... scrolled through ALL pictures until I saw user-added pictures and decided out of the 30 items she picked which ones to order. If you notice, every item ships from a different 'shop'. Wish is simply a site/app that compiles all different inexpensive items that ship from various different shops around China. Pay attention to the reviews, what you order and be a conscious consumer and you'll get what you ordered. If the reviews say it's not good - DON'T order from that shop (that item). As for my Wish experience, I give it a 9 out of 10 score. Also, if trying to contact Customer Service, make note that they are in CHINA. If you call during U.S. business hours, you will not be successful contacting anyone. HINT: Be conscious of the time difference. In summary: Simple and easy shopping for any shopper with web shopping knowledge. If you keep all of these factors in mind, your Wish(es) will be granted. --Dee in Ohio

I ordered some stuff from wish for halloween, had inputted my card details and clicked 'pay now', and presumed it had come out of my account... Recieved the items around 2-3 weeks later. Got a letter 2 months later saying I had an outstanding payment and they had added on a delayed payment fee, saying that even if I had payed prior to the letter, I had to pay the delayed payment fee! I am only 14 and have not signed any credit agreement and therefore I should not have been sent the products - it is illegal without a parent, they are in the wrong! Checked my account to make sure I had payed but the money hadn't been debited. The letter referred to another reminder for payment which I didn't recieve, and as the first letter they shouldn't be so threatening. I had ordered christmas presents for my whole family a week before recieving the letter and have no money to pay it - what do i do!? Can't they mark addresses if they refuse payment?

Ordered three items on November 25. One was received two weeks ago. The other two allegedly arrived in the US (in CA) on December 9, yet here it is ten days later and they have not gotten from CA to AZ. I have contacted the company two times, both times they told me to wait 3 - 5 more days. No updates on tracking since December 9... so apparently the company and the carrier have no idea where the items are. When the items were purchased, there was no indication they were being shipped from out of the country, otherwise I would not have ordered them. Will be filing BBB complaint if they are not received by Wednesday. I would recommend you shop elsewhere. This company's practices seem to be extremely questionable and they are not responsive to customer inquiries or concerns.

Habe vor einem Monat meinen ersten Testkauf bei Wish getaetigt und kann nur sagen Top STOR. Gute Preise grosse Auswahl zu unglaublich billigen Preisen und Ware doch ok riesen auswahl an Ware und Preisgestalltung. Also fuer jedes Portemonai was dabei;

Tsheck out first the rating of the Shop an the Quality of the Items an pay with PayPal an everything should be OK no Problems an safe!
Well i cant belew all this bad reviews about Wish! I can say i dit a Test bay on Wish because i was not trusting this werry chaep Prizes but i can say onli that im happy wit that wat i got an in The time wenn i got my Stuff! An i got exactely that wat i have see on the Picture on the Website an in the same looklike. So wen i ordered a Ring i got also a Ring an not a TV or so! So i cant understan Peoples witsh say that thay got Different thinks like on the Picture o n the Website! Until now i NEWER! Had this experience on this Website ore other Chinashop Websites!

Lets assume you make a mistake and order the wrong item. Oh waut i did just that. Never even closed the app before I requested the refund. They had no problem gettung the money but i did make a mistake and spent 56.00 dollars now 3 weeks later i still cant get my money returned. And each time i ask they say please allow more time please br patient great that works for the fist week but almost a month later please. And it gets worse. If you actually get items you ordered keep in mind I ordered all these items at once. Items available for purchase are horrible cheaply made or bottom of the barrel crap. Then if once you get the item. Now know I won't get a return I can't send it back cause now you have to pay for shipping and you most certainly get a refund so your stuck with garbage. If I were you I would beware and never ever buy anything using this app