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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Do not purchase from this site. You will not get your order most of the time and if you do the items are total garbage that you waited 5 months to get.
I love wish, they have always been fair and upfront with me. If something comes damaged/ wrong size/poor quality they ALWAYS refund promptly. If something does not arrive, they again refund promptly. I have received some amazing dresses off this site. Love wish
Baby nest ordered white got grey. Poor quality. Not fleece lined as advertised
Ordered and received a ship date of just over a month. Too long but I was told up front. Date came and went and then I saw it was bumped. Second date came and I see they were looking to bump again but offers the option to cancel which I did. If the package wasn't already almost here there was no way I would see it for another 4-6 weeks. Since I used PayPal I was secured my return of money. I don't think they ever intended on filling my order or they were going to ship in a 2 -3 mos wait time. Not worth it.
The send some thing else, I pay 35 $ for flash camera and the send some thing else and if I want to resend it I have to pay for that.
So they know how to scam, and some one have to stop them
Don't have any problems with wish! They stand by there word great experience only thing delivery sometimes takes a little long but products have never given me issues
I commended 2 winter men's coats... I payed them for the two coats. Now they just sent me only one coat... and I cannt even contact them... I think they blocked me... everything says"error loading".
I have been shopping with wish for over a year. Yesterday I changed my credit card, the name and address is the same as the previous card, yet they flagged my card and now I cannot purchase anything. Finally after several weeks, and sending in a copy of evey card I own they unblocked my account. They are ridiculous, and their customer service is non existent. You can never talk to the same person twice so everything just gets looped... Their customer service number is just an automated loop telling you to email them.
I have every reason to believe this is a scam website. I have not had any joy regarding a portable Bluetooth speaker I ordered on Wish. The item never worked and I am just being lied to and tossed around with the promise of a replacement item. All I want is a full refund - simple!
I will never encourage anyone to buy stuffs on Wish... what you see is not what you get.
I ordered a gps for a Christmas gift and paid 60 bucks for it and when it came in the mail I found that there was this heavy metal car rack or something that wasn't even nice. Not happy at all.
I ordered a vest off wish. According to the shipping it said it should take a month. The delivery date goes by and i get a e-mail saying my item has been sitting at us customs for 3 weeks. Are you $#*!ing kidding me? I got my money back but still pissed. This site is a complete $#*!ing joke!
I ordered 5 brand name lip glosses and 2 "elf on the shelf" dolls. 5 weeks later and never received anything. The date that they promise the items will be there by keeps getting pushed back farther and farther. What a scam.
Ordered over $100 of stuff for my kids for Christmas. Recieved email confirmation and a preauthorization debit on my card. Within 2 days they credited back the funds and two days after that they sent an app notification that my order was refunded due to issues with my account and now they are asking for me to upload a photo id and a copy of my bank statement. WTF?!?! Umm... no thanks!
The worst online website I after I orderd too many things and after I was waiting for two months they sent me email to refund my money back I was waiting for the staff I order and now I have to buy it from another site so friends don't buy from them if there is zero star I will give them
I started using wish in October and found a lot of name brand makeup products for extremely cheap prices. Most of the items I ordered have came in (after like a month-long wait) however it is clear that these products are indeed not name brand. You have to check which store you are ordering from because the majority of the stores on wish are based in China that make knock-off items. There have also been a few items that I have not received but when I requested a refund I got one. I definitely would not save any credit card information on here. It's just an overall sketchy site.
I order intems 10/26/2016 total $96 Canadian I'm still waiting on my order delivery dates keep changing and no ph# to call I wish I had actually look up theses reviews before I made a purchase I will never order again you just lost a potential valid customer
I have ordered about 40 items from wish and could not fault there service. Was about 2 weeks wait postage to Australia.
If your paying $3 for something that would cost you 30 here use your head. As far is shipping is concerned remember this is coming from China with the cheapest possible shipping method. That's why it takes 2 or more weeks to get here. Yes far is refunds go I have S for and I have been giving refunds. Use their sizing charts.
All the products that I have purchased they are worth what I paid for them or more
Here's a copy of the letter I sent them after waiting months for my order which never arrived and waiting three weeks for the credit I was promised. Thank goodness I payed through PayPal and never gave them my card.
"Yes you just refunded my money after keeping me waiting for 12 days and only now refunding it because I wrote and told you I would give you bad reviews if you didn't refund my money. How about all the elderly people or sick people or way too busy people or young people who don't have the knowledge, time, ability or strength to fight back people like yourselves who post these bogus web sites and represent yourselves as having real. Business with real products but in fact you are scammers that sell products in China that you may or may not ever send to us and are usually worth a fraction of what we paid if we ever get the items. You think by communicating in emails that are polite and professional you are convincing me you people are anything less then the next bunch of creeps who exploit and steal from hard working folks. You make me sick!"
I would strongly advise you not order from this site. I got an email 11/8 that my order was shipped. Pretty sure that was false. Still waiting. At this point I doubt I will ever receive my order. Gives new meaning to slow boat from China.
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