WishReviews 8,278

THIS COMPANY IS CROOKED. THEY STOLE FROM ME. THEIR APP GLITCHED AND ORDERED MY ENTIRE CART BY ACCIDENT. DID NOT ALLOW ME TO CANCEL THE ORDERS UNTIL AFTER THE ALLOTTED 8 HOUR TIME LIMIT. I CANCELLED MY DEBIT CARD AN HOUR AFTER THE ORDERS WERE MADE AND STILL 11 items WERE ORDERED AND CHARGED TO ME. I have lost over $250 TO THIS THIEVING "COMPANY". Terrible horrible experience with items unintentionally ordered. Returning items ridiculously impossible. Loss of over $250. No way to speak to a human. Save yourself heartache. They probably will hide this review. They need to be SUED by all of us whom they've stolen from!

BEWARE of ContextLogic Inc. shopping apps such as:

Cute - beauty shopping
Geek - smarter shopping
Home - design & decor shopping
Mama - thoughtful shopping
Wish - shopping made fun

This company FALSELY ADVERTISES to offer a 30 day guarantee for exchanges & refunds. They repeatedly send myself & other customers the incorrect colors &/or sizes of their purchased items. I've purchased close to $400 in the past 3 months on these 5 apps combined.

I contacted "Cute" & they ignored my messages until after the 30 days were up. Then Cute replied to tell me "it's beyond your 30 days so we will not exchange your items now."

I have gotten a few decent things at decent prices; I ordered three different "AAA" battery lasers and got 2 different one (two are the same color). The green one, at least, was worth it. On the other hand they took 3 months to get here. Usually though the stuff isn't worth more than about 10% of the price they charge and it is useless junk. Also be aware that if you do buy from Wish or other el-cheapo dropship sites you should only buy one item at a time. Usually the order I send is 80 to 150 dollars and some of the items mysteriously drop off the list. At gearbest they would then show back up in your cart. Really extremely annoying I even have tried to place another order just to get the "insane deal" I was offered only to have it drop off the order a second time! Chances are if it IS a good deal you can get it on Amazon much faster at the same price.

If I could give it negative reviews I would.
I purchased two i teams yesterday and the totally came out to 13.91 so I transferred for and extra dollar just in case and so I bought it through the app and I had to create an account. The first time it said CARD DECLINCE try again so I did it again and it accepted it. Just to make sure I went to my BoA app and looked at it and seen that I had -$13.84 dollars. They charged my card twice and so I refunded it. Because this happened late at night I called paypal this morning and asked why they charged my card twice and that cause my card to get an overdraft they replied with wish said to charge your card twice and so we did and now they can't do anything about it and that I have to call my bank to see if they can overlook this, this one time
I would never use PayPal again one time thing for sure
Or wish unless I had a goft card where they can't OVERDRAFT my debit card

I ordered 3 things. 1st, a shirt, that was so cheaply made it makes goodwill look like Macys! 2nd. Another shirt, wrong size and wrong shirt! (Now I have paid $11 so far in return shipping) which they make you take a picture of the item, then package it and give them the tracking #... oh yea... item 3... which was ordered at the same time as the other 2... yea... whatever happened to that. Who knows. I quess there busy messing up that order too, I havent seen it!

The website/app called wish is an absolute joke. If you make an order and decide to cancel minutes after you order, well you just can't cancel no matter how hard you try. It takes the days for an order to even process and yet I can cancel an order from five minutes ago? How stupid. So now you have to wait a full month for your order to arrive, just so you can go through the pain of trying to send it all the way back which takes another month and then, you just might get your money back of your lucky.

On top of all of this there is no customer service, the is not a soul to talk to our to ask questions to. If you have issues, which you will, you will be all on your own. There is so much more that I had issues with but I don't feel like typing anymore of a novel than what I already have Wish is absolutely horrible in every way and I hope some one reads this, but I'm sure no one will so whatever. I WISH I could rate this a negative 5

Sincerely, disappointed customer

This is the most horrible experience I have ever had making a purchase online! I don't believe these people read or speak the English language nor do they care at all about good customer service. I placed my order and they split it into 2 orders. The first package arrived crushed and completely unusable. After a week or two of going back and forth with this company, the finally refunded my money for the damaged goods. They state that the second package was delivered to my home and provided a tracking number and told me to contact my local post office to file a claim. I contacted the PostMaster and was told that the tracking number Wish provided was invalid and they had no history of this package and could not file a claim for the missing package. Long story short... contacted my credit card company and disputed the charges which were refunded to me immediately. DON'T EVER ORDER FROM THIS COMPANY AS THEY ARE UNREPUTABLE!