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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

California
1 review
0 helpful votes
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A bit upset
December 21, 2017

I never received the earrings I ordered from wish. That has made me a bit upset. Other then that I am satisfied with the service

Date of experience: December 20, 2017
North Carolina
2 reviews
3 helpful votes
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It needswork
December 23, 2017

Im still waiting on some stuff I have ordered and have not got it yet. I have not got my moms owl watch that I orded n I still have got my take tops or long slave t-shirt that I ordered still waiting for them to come so it still needs some work

Date of experience: December 20, 2017
District of Columbia
1 review
0 helpful votes
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Most of the stuff is great.
December 21, 2017

Most everything I've purchased has been great. Usually exactly as described and pictured. The only issue I've had is with clothing sizes. Even following the size chart provided is a gamble.
Besides the size issue, I love shopping with Wish.

Date of experience: December 20, 2017
Canada
1 review
4 helpful votes
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Shipping issues
December 23, 2017

I had to order for the third time because the last two times my shipment was either lost or returned for some unknown reason.

Date of experience: December 20, 2017
North Carolina
1 review
0 helpful votes
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Good quality product
December 21, 2017

Goods are what you pay for not cheap looking.
Sometimes take to long to receive but all around pretty good service. I have been ordering from wish for 3 years and have only not been satisfied maybe 3 or 4 times.

Date of experience: December 20, 2017
Texas
1 review
0 helpful votes
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It's good n reliable
December 21, 2017

Wish has good stuff and it's not very expensive n East to order it takes time but u get ur stuff. Wish should improve only shipping

Date of experience: December 20, 2017
Germany
1 review
0 helpful votes
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Love it!
December 21, 2017

Samsung Galaxy Note 8 case & screen protector great value! Relatively fast shipping. Good price...

Date of experience: December 20, 2017
Alabama
1 review
1 helpful vote
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Wish is not a reliable app to use!
December 23, 2017

Ordered several items! Quite a few didnt work! They did refund my money but also refunded money on items I ordered and never received they cannot keep up with the tracking of there items Id rather pay for full price somewhere else and get great quality!

Date of experience: December 20, 2017
Georgia
1 review
0 helpful votes
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Excellent
December 21, 2017

The bag came way ahead of when it was supposed to and it's great quality. I bought it as a gift and my brother absolutely loves it.

Date of experience: December 20, 2017
Texas
1 review
0 helpful votes
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Very happy with items I've purchased. Items even arrived early and well packed. Will buy from again soon.

Date of experience: December 20, 2017
Greece
6 reviews
10 helpful votes
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Counterfeit microsd
December 19, 2017

Order date: 14 Sep 2017
Order Number: *

My first and last order was an Adata microsd card 128 Gb and after 2 months i have received a Counterfeit card, they have refunded but i am not going to order again from them.

*Personal information redacted by admin.

Date of experience: December 19, 2017
Georgia
1 review
1 helpful vote
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So far not bad at all
January 15, 2018

I have placed many orders in the month of December. They tell you upfront when to expect it and many times give you the opportunity to pay for faster shipping. Most of the time it comes on time or quite a bit earlier. The lingerie products do need to be ordered quite a bit larger, but they hold up and are nice; I ordered a fire pit and it was just as good or better than the one at lowes; now a few toys were much smaller than expected. I have not ventured into clothes or make up. I ordered a mannequin that did not arrived when expected but after making an inquiry they offered to refund my money and allow me to keep it when it arrives. I did order something by mistake that they told me I could return, but it was cheap enough to just keep and gift. I just ordered some pots, I hope they are as good as the fire pit. Make sure to look at sizing charts, blankets end up being lap throws, and look at the reviews of the stores. They also have coupon codes that stack with reward codes. I hope this helps.

Date of experience: December 17, 2017
Delaware
1 review
8 helpful votes
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Great site
December 13, 2017

I have ordered many items from wish. I am very happy with this website. If I needed to request a refund for whatever reason, I would receive my refund the next day. Yes the sizing is a bit smaller that is why you have to go by the sizing charts. The only downfall from this website is if your are ordering shoes or clothes and you need to order larger sizes, when you go buy them the prices are higher. If you find something you like just keep scrolling for you might find the same item cheaper from a different store.

Date of experience: December 12, 2017
GB
1 review
1 helpful vote
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I will never order from them again. The items you order from the website and the actual item you receive is not the same thing. I ordered a navy blue cotton dress in a Medium and received a cobalt blue lycra dress that wouldn't even fit 10 year old. The quality of the material and stitching is not good at all and with 1 wash the whole dress will come apart. By ordering from them... you will waste your money and be very disappointed.

Date of experience: December 12, 2017
Nevada
20 reviews
59 helpful votes
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When you order from Wish, you should expect to wait a month or more to get your order. Sometimes your stuff never arrives. When/if your stuff arrives, it will be the poorest quality made-in-China * you can imagine. For example, a cell phone battery pack worked for only 3 days. The deals seem really great, but they aren't.

*Language redacted by admin

Date of experience: December 11, 2017
Georgia
9 reviews
3 helpful votes
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Great site
December 10, 2017

I love this site you can get great products at a fraction of what you pay any where else. I did almost all my christmas shopping here and save hundreds of dollars, if you can wish it, they got it

Date of experience: December 8, 2017
Washington
1 review
5 helpful votes
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I feel scammed
December 7, 2017

Products not at all like described and they refused to let me return for a refund. Cheap product, bad service and no recourse once they have your money

Date of experience: December 6, 2017
California
2 reviews
4 helpful votes
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I have purchased many things from wesh and i am almost always satisfied. The ship time is usually 2 weeks to 2 months but if your package doesnt arrive by the time they estimate it will you get a full refund, and alot of time it shows up shoirtly after... if you are unsatisfied they will refund you as well... they are a trustworthy site.

Date of experience: December 6, 2017
Brazil
1 review
0 helpful votes
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Site confiável
January 15, 2018

Fiz compras no site e foram postadas muito rapidamente, estou aguardando a chegada dos produtos.

Recomendo!

Date of experience: December 5, 2017
Utah
1 review
1 helpful vote
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Not all that bad
January 15, 2018

Wish is not terrible you get in what you pay for I love all the stuff I buy from there and shop there quite often it is somewhat slow shipping but my products come pretty fast

Date of experience: December 4, 2017