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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I never received the earrings I ordered from wish. That has made me a bit upset. Other then that I am satisfied with the service
Im still waiting on some stuff I have ordered and have not got it yet. I have not got my moms owl watch that I orded n I still have got my take tops or long slave t-shirt that I ordered still waiting for them to come so it still needs some work
Most everything I've purchased has been great. Usually exactly as described and pictured. The only issue I've had is with clothing sizes. Even following the size chart provided is a gamble.
Besides the size issue, I love shopping with Wish.
I had to order for the third time because the last two times my shipment was either lost or returned for some unknown reason.
Goods are what you pay for not cheap looking.
Sometimes take to long to receive but all around pretty good service. I have been ordering from wish for 3 years and have only not been satisfied maybe 3 or 4 times.
Wish has good stuff and it's not very expensive n East to order it takes time but u get ur stuff. Wish should improve only shipping
Ordered several items! Quite a few didnt work! They did refund my money but also refunded money on items I ordered and never received they cannot keep up with the tracking of there items Id rather pay for full price somewhere else and get great quality!
Very happy with items I've purchased. Items even arrived early and well packed. Will buy from again soon.
Order date: 14 Sep 2017
Order Number: *
My first and last order was an Adata microsd card 128 Gb and after 2 months i have received a Counterfeit card, they have refunded but i am not going to order again from them.
*Personal information redacted by admin.
I have placed many orders in the month of December. They tell you upfront when to expect it and many times give you the opportunity to pay for faster shipping. Most of the time it comes on time or quite a bit earlier. The lingerie products do need to be ordered quite a bit larger, but they hold up and are nice; I ordered a fire pit and it was just as good or better than the one at lowes; now a few toys were much smaller than expected. I have not ventured into clothes or make up. I ordered a mannequin that did not arrived when expected but after making an inquiry they offered to refund my money and allow me to keep it when it arrives. I did order something by mistake that they told me I could return, but it was cheap enough to just keep and gift. I just ordered some pots, I hope they are as good as the fire pit. Make sure to look at sizing charts, blankets end up being lap throws, and look at the reviews of the stores. They also have coupon codes that stack with reward codes. I hope this helps.
I have ordered many items from wish. I am very happy with this website. If I needed to request a refund for whatever reason, I would receive my refund the next day. Yes the sizing is a bit smaller that is why you have to go by the sizing charts. The only downfall from this website is if your are ordering shoes or clothes and you need to order larger sizes, when you go buy them the prices are higher. If you find something you like just keep scrolling for you might find the same item cheaper from a different store.
I will never order from them again. The items you order from the website and the actual item you receive is not the same thing. I ordered a navy blue cotton dress in a Medium and received a cobalt blue lycra dress that wouldn't even fit 10 year old. The quality of the material and stitching is not good at all and with 1 wash the whole dress will come apart. By ordering from them... you will waste your money and be very disappointed.
When you order from Wish, you should expect to wait a month or more to get your order. Sometimes your stuff never arrives. When/if your stuff arrives, it will be the poorest quality made-in-China * you can imagine. For example, a cell phone battery pack worked for only 3 days. The deals seem really great, but they aren't.
*Language redacted by admin
I love this site you can get great products at a fraction of what you pay any where else. I did almost all my christmas shopping here and save hundreds of dollars, if you can wish it, they got it
Products not at all like described and they refused to let me return for a refund. Cheap product, bad service and no recourse once they have your money
I have purchased many things from wesh and i am almost always satisfied. The ship time is usually 2 weeks to 2 months but if your package doesnt arrive by the time they estimate it will you get a full refund, and alot of time it shows up shoirtly after... if you are unsatisfied they will refund you as well... they are a trustworthy site.
Fiz compras no site e foram postadas muito rapidamente, estou aguardando a chegada dos produtos.
Recomendo!
Wish is not terrible you get in what you pay for I love all the stuff I buy from there and shop there quite often it is somewhat slow shipping but my products come pretty fast
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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