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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Overall positive experience
December 21, 2017

You get the non clothing items fast with wish.
I'm still waiting on a coat I ordered for the second time. The first time after a long wait I got a wrong size and image on my coat. Their sizing charts are off.

Date of experience: December 21, 2017
Texas
1 review
3 helpful votes
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Very disappointed. I was ordering 2 gifts for Christmas. Entered the order in Nov. Notified last week will arrive in Feb. 3 months? NO. Never again.

Date of experience: December 21, 2017
Virginia
1 review
5 helpful votes
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Not happy
December 24, 2017

I don't like the fact it takes a month to get the orders or that they ship stuff out due to the size and color worst website I have ever ordered from

Date of experience: December 21, 2017
New York
1 review
0 helpful votes
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Awesome product
December 21, 2017

Awesome product and customer services, replace sweater with no issues and did it before the holidays

Date of experience: December 21, 2017
Australia
1 review
0 helpful votes
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Love it
December 21, 2017

I use wish regularly and am happy to recommend it, its easy to use and there is a vast range of products

Date of experience: December 21, 2017
Canada
1 review
0 helpful votes
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Light bars
December 21, 2017

Light bars came early and work great. Came via DHL and I had to pay duty and handling fees on top of the shipping fees I all ready paid. It worked out to an extra $10 per light.

Date of experience: December 20, 2017
Texas
1 review
0 helpful votes
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Love this app
December 21, 2017

I love this app. Found things I had never seen before... clothings you can't find here and really quick shipping. The tracking needs a little work I have received items but can't give a rating because the tracking says it still has two weeks til delivery. Will continue to use.

Date of experience: December 20, 2017
Oregon
1 review
0 helpful votes
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Best site I've ever shopped on
December 21, 2017

I love this site and will definitely continue using it thank you so much keep up the good work wish.com

Date of experience: December 20, 2017
Connecticut
1 review
0 helpful votes
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All and all it has been a very pleasant experience doing business with Wish. They have very good product at prices that will blow you away. Yes there may be times you don't receive an item, but the good thing is you don't lose out they will refund your money. I give it 10 stars instead of 5.
Good Job Wish!

Date of experience: December 20, 2017
Nebraska
1 review
5 helpful votes
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Products with the money, decent quality
December 23, 2017

For the most part, it's was a good experience, products are good quality, and prices are great. Shipping was faster than stated, except for one item, it never arrived

Date of experience: December 20, 2017
Germany
1 review
1 helpful vote
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It was ok
December 23, 2017

I had to reorder after placing the original order and they cancelled it until original delivery date then they cancelled it and said it was no longer available

Date of experience: December 20, 2017
Florida
1 review
0 helpful votes
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Outstanding
December 21, 2017

I love shopping and right now wish is #1 In my book. I am very satisfied with all my purchase with the ones received and those I revered received but was refunded. That's what I call team work. Keeping your customers happy and coming for more. I'm gonna look now for an antique home phone. I'm wishing they have it.
Fondly
Patty

Date of experience: December 20, 2017
Texas
1 review
0 helpful votes
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THANK YOU!
December 21, 2017

Thank you Wish for making tons of items available and at such a cheap price and cheap S&H!
And most of the time the item ships faster than expected.
I have noticed a few name brands, although their label is not shown, but at $1?! WOW! Or Free?! Double WOW!

Date of experience: December 20, 2017
Texas
1 review
0 helpful votes
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Cheap
December 21, 2017

Cheap and the stuff isn't made bad. Loved everything I've got so far. Done a lot of Christmas shopping on here also and a lot of times get my stuff in before its suppose to be in.

Date of experience: December 20, 2017
Washington
1 review
0 helpful votes
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I buy a lot from there
December 21, 2017

I like that I can all kids of items and love them. I will keep ordering and recommending to my friends

Date of experience: December 20, 2017
Wisconsin
2 reviews
0 helpful votes
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Love it
December 21, 2017

Very nice app, site awesome prices awesome products major in love... it's addicting and I check daily see what's being sold.

Date of experience: December 20, 2017
Colorado
1 review
0 helpful votes
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Great prices
December 21, 2017

Love shopping at Wish. Great selections. Sometimes it takes longer than I like to receive the products I order but seems

Date of experience: December 20, 2017
Indiana
2 reviews
0 helpful votes
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Happy new Customer
December 21, 2017

Relatively new WISH Customer, so far experience has been excellent. Prices are great, shipping has been timely. Overall happy Customer.

Date of experience: December 20, 2017
Germany
1 review
0 helpful votes
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Fast shipping, good quality
December 21, 2017

Everything I ordered came way ahead of time and in good condition. I had no problems with Wish or any of its vendors

Date of experience: December 20, 2017
Minnesota
1 review
0 helpful votes
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Thanks
December 21, 2017

Thanks Thanks Thanks Thanks Thanks Thanks
Thanks Thanks Thanks Thanks Thanks Thanks
Thanks Thanks Thanks Thanks Thanks Thanks

Date of experience: December 20, 2017