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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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You get the non clothing items fast with wish.
I'm still waiting on a coat I ordered for the second time. The first time after a long wait I got a wrong size and image on my coat. Their sizing charts are off.
Very disappointed. I was ordering 2 gifts for Christmas. Entered the order in Nov. Notified last week will arrive in Feb. 3 months? NO. Never again.
I don't like the fact it takes a month to get the orders or that they ship stuff out due to the size and color worst website I have ever ordered from
Awesome product and customer services, replace sweater with no issues and did it before the holidays
Light bars came early and work great. Came via DHL and I had to pay duty and handling fees on top of the shipping fees I all ready paid. It worked out to an extra $10 per light.
I love this app. Found things I had never seen before... clothings you can't find here and really quick shipping. The tracking needs a little work I have received items but can't give a rating because the tracking says it still has two weeks til delivery. Will continue to use.
I love this site and will definitely continue using it thank you so much keep up the good work wish.com
All and all it has been a very pleasant experience doing business with Wish. They have very good product at prices that will blow you away. Yes there may be times you don't receive an item, but the good thing is you don't lose out they will refund your money. I give it 10 stars instead of 5.
Good Job Wish!
For the most part, it's was a good experience, products are good quality, and prices are great. Shipping was faster than stated, except for one item, it never arrived
I had to reorder after placing the original order and they cancelled it until original delivery date then they cancelled it and said it was no longer available
I love shopping and right now wish is #1 In my book. I am very satisfied with all my purchase with the ones received and those I revered received but was refunded. That's what I call team work. Keeping your customers happy and coming for more. I'm gonna look now for an antique home phone. I'm wishing they have it.
Fondly
Patty
Thank you Wish for making tons of items available and at such a cheap price and cheap S&H!
And most of the time the item ships faster than expected.
I have noticed a few name brands, although their label is not shown, but at $1?! WOW! Or Free?! Double WOW!
Cheap and the stuff isn't made bad. Loved everything I've got so far. Done a lot of Christmas shopping on here also and a lot of times get my stuff in before its suppose to be in.
I like that I can all kids of items and love them. I will keep ordering and recommending to my friends
Very nice app, site awesome prices awesome products major in love... it's addicting and I check daily see what's being sold.
Love shopping at Wish. Great selections. Sometimes it takes longer than I like to receive the products I order but seems
Relatively new WISH Customer, so far experience has been excellent. Prices are great, shipping has been timely. Overall happy Customer.
Everything I ordered came way ahead of time and in good condition. I had no problems with Wish or any of its vendors
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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