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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Terrible!. Don't buy anything here.
3 paid items that never arrived. After the delay they gave me false arrival dates but nothing ever arrived.
There is a reason why you can get a nice brand new pair of shoes for $3. It's because you get what you pay for. Everything i have ordered from Wish.com has either torn or been very uncomfortable to wear. You have to check the reviews on the specific item before purchasing it because some items are a hit or miss with the quality. Just be careful what you buy on this site.
I purchased a few things from wish a couple of months ago. I only got some of my purchases. The items I have received were decent, but am still waiting for refunds on the products that I didn't receive. These are the same sellers from TopHatter, Ruby, and Dollarstart and some of the same products. You have to read everything about the items, including the descriptions and reviews. I don't know as of yet how the refund policy is since I am still waiting for refunds on the products I never received. I will post an update when I find that information out. Research the products on Wish just as you would for anything you purchase from the internet.
I NEVER RECEIVED MY ORDER
Portable Mini Heat Sealing Mac...
Store: bliss
Quantity: 1
Status: Preparing to Ship
Your order should ship between:
Nov 1
I don't know why people are leaving so many native feedback ratings but if used wish for 2 years and have ordered many things. I have always got my refunds when needed if item didn't show ECT. Never had any issues. Clothing you need to order a lot larger but read the chart. It's a great place to shop I do recommend
Fortunately I only paid postage for free gift to try it out. It still hasn't arrived, so I won't be using this app again. Also the prices are way inflated giving the impression you are getting a bargain. Stick to eBay.
This is the worst company I have ever dealt with. I purchased some products and I am sorry I didn't read the reviews first. Again, I was duped. I thought that Google and Norton stand by these companies, and if they dont then they should take notice of companies that say that they do, and tell consumers that they dont have a thing to worry about. I will be contacting both of these companies as well as PayPal to find out if they do guarantee the sales from these companies. I thought that it was another added protection by using PayPal and boy did I make a mistake. However, I will be contacting them all to find out and to let them know that I want my money back, so if any of you have purchased products using PayPal and didnt receive your merchandise you need to give a shout out to these companies that are guaranteeing the product that is being sold.
Wish is a GREAT place to shop, if you pay attention to the reviews on each individual product and pay attention to what the reviews say! I never order anything that has below a 4-star rating and I ALWAYS read reviews to make sure to order a size or two up if needed. They always refund 100% of my money if I ever order something that doesn't come in by the date they provide. Most people who give it 1-star reviews go into it blindly and don't do research on each individual product they are ordering, which is not the company's fault! Wish does have a few issues, but I order from them all the time and have no complaints.
I ordered a smart watch. When I tried to log into the website to program, the website was marked "private". When I contacted them, I was given instructions to go to my purchased items. The watch was removed from that list. They told me that they would help but every email went to a page error, code 404 not found. After a month, I have given up.
I purchased several pieces of "sterling silver" jewelry. The pictures of the items were very nice, the description of the jewelry claimed they have real gem stones set in sterling silver. What I received can only be described as cheap knockoff garbage. I didn't bother to send them back because they would have turned around and sold this worthless junk to someone else. So I put them where they belonged, in the garbage. Do not shop on Wish, stick with e-bay or amazon. I should have known better when all reviews of said items were 4-5 stars, 0 negative reviews. Very shady, can't believe they're still in business.
Terrible. Blatant lies on products. No customer support. Refuse refunds. All positive reviews are fake.
Too many items never received. 2 pressure cookers bath towels. Dates keep getting postponed then never come
Some of items are too small than it was shown. Some of items never reached the suddenly disapear from your list>
But generaly wish is a good place to shop
I still have not received one item that I paid for it's been 2 months now says it's still on the way. Besides that I'm very happy with everything that I bought
They are great to work with! I love their products!
I was unhappy I didn't reserve my item but you guys took care of me and I will continue shopping on wish thank you.
I got one thing it didnt fit but it still good but im upset it wasnt the right one but i give it four mostly because the other stuff is amazing
I buy some stuff from the shop and I didnt get my orders I send mails and no one really help Not secure to buy there The shipping time is very long and their quality is poor. In the previous order they sent me a defective product.
All the items I received so far were the quality I hoped they would be. Im still waiting on several items and hope they will be the same quality. The prices are awesome but shipping is very slow.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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