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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Never had an issue with wish. Its always been the best. Slow delivery. But you get whats you pay for. Everythings cheap and it always comes. Always before the time its meant to too. Great
My experience was very good, lots of items to choose from and very good prices also. Shipping was done quickly and promptly and arrived in dates submitted on shipping label. Very good prices a will no doubt be doing business with you again. Tks
Cheap Quality I always end up disappointed by the things I buy. At least they refund when something is wrong with the order. I appreciate that alot.
I very happy with wish good and safe. Lowest price,
Aawesome. Proudct worked out great. Looks greats
My review is that this site is an awesome place to get things at a really good price and for most shipping times it is really fast
I like the prices on wish, the quality is also great and if you are not satisfied you will have your problem solved with ease
No recibi mi paquete y me devolvieron mi dinero. Gracias pero muchas cosas Las que eh comprado an llegado
I have limited success with wish only 3 items never shipped and 1 item came melted and I never got a refund but all the rest came fine and on time
Wish provides the same deal as eBay but mostly just cheap nock offs, bad products, or small over shown items. The app constantly sends you notifications. I haven't purchased anything from wish in a long time and probably won't for a long while if ever.
Очень много заказов не получены, а возвращены деньги. Последние восемь только возмещение. Возмещение производится оперативно и честно.
There have been a few times now where orders were supposed to arrive by a certain date and didn't come in the time they said, so the date was changed to a later time. It then still doesn't arrive by the later date, and the package tracking doesn't always help. Other than that items typically arrive early or on time, and can be pretty well priced.
My product was first postponed and then didn't arrive at all - took a couple email with Wish to get my refund.
Most items I purchase are as I expected. A couple of times I have received the incorrect item but the refund/replacement policy is excellent & I have had no problems. The delivery time frame sometimes is much longer than stated but 90% of the time the items come early.
Could have been supplier or shipping service, but some items arrived late and a couple arrived damaged.
It could make some changes in alerting the customer when the last day you can ask for your money back because Im always ordering items I forget and then I dont get product or my money back
Satisfait un peu long dans les délais de livraison mais rembourse donc ça va, Je recommande mais faire attention au grandeur de vêtements souvent trop petit
Woot of the items I have purchased from wish aren't always what you wish for! Some of the items I've purchased are just cheap plastic rubbish, that can't be used, the clothes look okay on the site, when you receive them they are nothing like the picture at all and the sizing is wrong. I won't be purchasing clothing items from wish anymore. Will only purchase items that are not available through other shopping sites. The shipments take a long time to get here and some of the things I have ordered never arrive or they aren't what I ordered in the first place!
Not bad until I got blocked over a silly mix-up and now they just keep giving me the runaround. They havent been able to resolve any of it.
Kindly of shipping for value more than important to buyer and as a long thirty days a week for possible it good prices,, what I choose made it on the list of Wish.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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