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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
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BRILLIANT
January 20, 2018

Never had an issue with wish. Its always been the best. Slow delivery. But you get whats you pay for. Everythings cheap and it always comes. Always before the time its meant to too. Great

Date of experience: January 17, 2018
Canada
1 review
0 helpful votes
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Plastic model kit
January 20, 2018

My experience was very good, lots of items to choose from and very good prices also. Shipping was done quickly and promptly and arrived in dates submitted on shipping label. Very good prices a will no doubt be doing business with you again. Tks

Date of experience: January 17, 2018
Canada
1 review
0 helpful votes
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Fast answer
May 5, 2021

Cheap Quality I always end up disappointed by the things I buy. At least they refund when something is wrong with the order. I appreciate that alot.

Date of experience: January 17, 2018
Australia
1 review
0 helpful votes
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Thanks
January 20, 2018

I very happy with wish good and safe. Lowest price,
Aawesome. Proudct worked out great. Looks greats

Date of experience: January 17, 2018
Canada
1 review
1 helpful vote
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I am very happy shopping hear
January 20, 2018

My review is that this site is an awesome place to get things at a really good price and for most shipping times it is really fast

Date of experience: January 17, 2018
Canada
1 review
1 helpful vote
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Great prices
January 20, 2018

I like the prices on wish, the quality is also great and if you are not satisfied you will have your problem solved with ease

Date of experience: January 17, 2018
Canada
1 review
0 helpful votes
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Exellent
January 20, 2018

Fast delivery, got exactly what I ordered, Price from buyers excellent and good service Love Wish Thank you!

Date of experience: January 17, 2018
Illinois
1 review
1 helpful vote
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Gracias
January 20, 2018

No recibi mi paquete y me devolvieron mi dinero. Gracias pero muchas cosas Las que eh comprado an llegado

Date of experience: January 17, 2018
California
1 review
0 helpful votes
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All but 3
January 20, 2018

I have limited success with wish only 3 items never shipped and 1 item came melted and I never got a refund but all the rest came fine and on time

Date of experience: January 17, 2018
California
1 review
2 helpful votes
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Mostly just junk.
January 20, 2018

Wish provides the same deal as eBay but mostly just cheap nock offs, bad products, or small over shown items. The app constantly sends you notifications. I haven't purchased anything from wish in a long time and probably won't for a long while if ever.

Date of experience: January 17, 2018
Maryland
1 review
0 helpful votes
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Очень много заказов не получены, а возвращены деньги. Последние восемь только возмещение. Возмещение производится оперативно и честно.

Date of experience: January 17, 2018
California
1 review
0 helpful votes
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Pretty good
January 20, 2018

There have been a few times now where orders were supposed to arrive by a certain date and didn't come in the time they said, so the date was changed to a later time. It then still doesn't arrive by the later date, and the package tracking doesn't always help. Other than that items typically arrive early or on time, and can be pretty well priced.

Date of experience: January 17, 2018
Colorado
1 review
0 helpful votes
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Took a couple attempts
January 20, 2018

My product was first postponed and then didn't arrive at all - took a couple email with Wish to get my refund.

Date of experience: January 17, 2018
Australia
1 review
0 helpful votes
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Most items I purchase are as I expected. A couple of times I have received the incorrect item but the refund/replacement policy is excellent & I have had no problems. The delivery time frame sometimes is much longer than stated but 90% of the time the items come early.

Date of experience: January 17, 2018
New Jersey
1 review
1 helpful vote
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Items arrived late and damaged.
January 20, 2018

Could have been supplier or shipping service, but some items arrived late and a couple arrived damaged.

Date of experience: January 17, 2018
Canada
1 review
0 helpful votes
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A company you can depend on
January 20, 2018

It could make some changes in alerting the customer when the last day you can ask for your money back because Im always ordering items I forget and then I dont get product or my money back

Date of experience: January 17, 2018
Canada
1 review
0 helpful votes
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Satisfait
January 20, 2018

Satisfait un peu long dans les délais de livraison mais rembourse donc ça va, Je recommande mais faire attention au grandeur de vêtements souvent trop petit

Date of experience: January 17, 2018
Australia
2 reviews
2 helpful votes
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Woot of the items I have purchased from wish aren't always what you wish for! Some of the items I've purchased are just cheap plastic rubbish, that can't be used, the clothes look okay on the site, when you receive them they are nothing like the picture at all and the sizing is wrong. I won't be purchasing clothing items from wish anymore. Will only purchase items that are not available through other shopping sites. The shipments take a long time to get here and some of the things I have ordered never arrive or they aren't what I ordered in the first place!

Date of experience: January 17, 2018
Canada
1 review
3 helpful votes
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Unfair company
January 20, 2018

Not bad until I got blocked over a silly mix-up and now they just keep giving me the runaround. They havent been able to resolve any of it.

Date of experience: January 17, 2018
Australia
1 review
0 helpful votes
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Thx, 4/5 Quality
January 20, 2018

Kindly of shipping for value more than important to buyer and as a long thirty days a week for possible it good prices,, what I choose made it on the list of Wish.

Date of experience: January 17, 2018