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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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This purchase was over 100 days ago and you want me to remember and only give me a 24 digit order number?
Very nice happy with the products if shipping could be more fast that yould be amazing :) good and honest place for shopping
Im very unhappy about getting my refund. I was suppose to get it a couple days ago and i still dont have it
Have have several things not working or never received after emailing and then way past refund date usually hard to get ahold of
I visit Wish mutiple times everyday. The prices are good and quality as well. I have always been satisfied with my purchases. On one purchase, there was damage in shipping. Notified them and sent a pic. It was immediately replaced.
Excellent nice item one was leaking but the company is taking excellent care for the matter. This is an excellent company I will definitely be buying from them again, highly recommend.
I haven't had a bad experience with Wish and don't expect to. So far everything I've ordered has been just as described and what I expected. The selection of products is just astounding. Couldn't be happier with Wish.
As stated in title, most products are unique and very well made. Ive bought many items and when I wasnt satisfied they would reimburse me. Thank you Wish.
After charging it for 24hrs the vibration is not strong I will be sending this item back and may be order something different
I only have had two items not be delivered out of the many I have ordered. When I contacted wish about it, they were quick in their response and in giving me my refunds. I love wish. It allows me to get things I need for a great price that I otherwise wouldn't be able to get being a single mom.
Great prices! Luv it I order a lot and because of that I sometimes forget what all I order therefore I never receive notifications on if Im not going to receive an item end up waiting even longer and instead of still sending me my item I get a refund. If I wanted a refund I would have asked, never an explanation on why I didnt receive the item. Then I have to reorder the item and wit all over again. This can be frustrating. But over it will not stop me from shopping
I have bought many times at wish. The quality is OK and some of the sutff comes faster than expected (ca. 2 weeks) Although sometimes the stuff comes late, they will directly refund you if is over the delivery time( I always use Klarna). Support team also answers in 24 hours. Price and quality matches.
Great prices & service! Love it! I have had nothing but great things come from wish! It takes shopping to a whole new level! Prompt service and the products usually come early!
Everything I ordered was received in a timely fashion. Communication was great regarding shipment of product.
I love using Wish, especially for little kitchen gadgets. I dont always have really high expectations because the prices are so low, but a lot of the items Ive received have been really good quality. If you can wait for shipping, its a great way to save money.
This is a great site! I plan on returning to this site over and over again in the future... Pricing is great, shipping be somewhat faster but overall is a nice site to go to. If you can't find what you are looking for you just have to look a little harder!
I am sorry as I have wrongly comment on the services provided by Kogan.com but not from WISH>
Please ignore my previous review.
However, I am quite happy with the WISH services.
Thank you
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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