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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
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Si trova di tutto
February 23, 2018

A parte le spedizioni, comprensibile. Un bel modo di fare acquisti... si trova di tutto. Anche oggetti esclusivi.

Date of experience: February 20, 2018
Canada
1 review
0 helpful votes
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Relationship very happy
February 23, 2018

I find most of my stuff comes pretty late and have had items not come at all but sometimes the deals are too good that it is worth the wait.

Date of experience: February 20, 2018
Wisconsin
1 review
0 helpful votes
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Love Wish
February 23, 2018

I love just about everything I have gotten from Wish. If its not good customer service steps right up when you contact them.

Date of experience: February 20, 2018
GB
1 review
0 helpful votes
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Plenty of choice
February 23, 2018

Can purchase stuff on wish I can't buy locally. Used to be cheaper than eBay but don't think thats true these days

Date of experience: February 20, 2018
Mexico
1 review
0 helpful votes
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You are lost
February 23, 2018

I dont purchase anything in 16|01|2017, and its a shane, you are asking for something one year late, at the firt the app was so fine, i stop buying, Because there are more products that never arrive to mi adress.

Date of experience: February 20, 2018
Spain
1 review
0 helpful votes
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One of the Best ways to buy
February 23, 2018

Good relation quality/price, easy to manage and one of the Best customer support. The different discounts they offer and the search for the best price make it fun to buy saving money

Date of experience: February 20, 2018
Washington
1 review
0 helpful votes
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Great site
February 23, 2018

Most purchaces are great. Some things I have received refunds for. Overall I have been happy with the site.

Date of experience: February 20, 2018
Connecticut
1 review
0 helpful votes
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I love WISH!
February 23, 2018

I am very satisfied with WISH. I've even gotten a couple of my friends hooked too! My problem is, I'm so eager to buy stuff that I sometimes don't read an item title clearly and I get something I didn't want. MY OWN FAULT though. I just want want want everything! Thank you for a great sale site!

Date of experience: February 20, 2018
Wyoming
1 review
0 helpful votes
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Rock on
February 23, 2018

Awesome came fast an wasn't damaged very pleased with the transaction would give 10 stars if I could

Date of experience: February 20, 2018
Texas
1 review
0 helpful votes
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Read carefully
February 23, 2018

Wish is a good site to shop on but you have to watch what you buy and carefully read the descriptions and reviews. Everything pictured is not always what you specifically receive. The pictures and descriptions are sometimes deceiving.

Date of experience: February 20, 2018
California
1 review
0 helpful votes
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Thinking twice
February 23, 2018

As of lately, I'm not very happy with the last refund that I didn't ask for. I know sometimes it's a hit or miss with these items. But, the shipping is getting ridiculous. I think I have ordered my last item from wish.

Date of experience: February 20, 2018
Arizona
1 review
0 helpful votes
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Not always happy.
February 23, 2018

My review is that most of the descriptions of the products don't make any sense, have words that have nothing to do with product. Sometimes it says cotton and I get a polyester see-through shirt, shorts, ect., that I didn't want.

Date of experience: February 20, 2018
Nevada
1 review
0 helpful votes
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Mal estdo
February 23, 2018

Mal estado de algunas cosas o pedidos que no llegaron
Algunos productos me saliron malos o no son lo que pedi
Por que dice el producto que sirve para tal producto y cuando lo husas no sirve

Date of experience: February 20, 2018
GB
1 review
0 helpful votes
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It ok till you ask for bank statment wich i do not have. To prove a purches from you as i said changed banks at the time so i have statment from

Date of experience: February 20, 2018
Sweden
1 review
0 helpful votes
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5 Stars
February 23, 2018

Mycket nöjd. Bra varor till bra pris. Snabb leverans. Bra jobbat. Mycket bra service. Det är lätt att komma i kontakt med er och ni gör ert jobb mycket bra. Jag har fått en bra upplevelse på wish.

Date of experience: February 20, 2018
Ohio
1 review
0 helpful votes
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I thought I ordered a blanket.
February 23, 2018

I thought that I ordered a beautiful green, soft blanket. When it come in the mailbox I got suspicious. This piece of fabric is the size of a small towel! I was very disappointed.

Date of experience: February 20, 2018
Mexico
1 review
0 helpful votes
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Excelent
February 23, 2018

Los productos llegaron rápido, antes de lo previsto y tal cual venían descritos. En opimas condiciones

Date of experience: February 20, 2018
South Africa
1 review
0 helpful votes
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Awesome online shop
February 23, 2018

Love Wish! If I was a millionaire I would still shop with wish! The most unusual things to be found!

Date of experience: February 20, 2018
Arizona
1 review
0 helpful votes
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Wish is fun and exciting
February 23, 2018

Lots to choose from. Cloths, tools, gadgets and jewelry. Do your research, buy wisely and you'll save a bundle!

Date of experience: February 20, 2018
Nevada
2 reviews
0 helpful votes
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Review of Wish experience
February 23, 2018

For the most part I love Wish. It has many products that you could not find in the USA if you tried. However, there have been a couple of times that items were paid for but never arrived. If your item is late it gives you the option to either wait longer or get a refund. If you choose to wait the order is closed and you never see a refund or the ordered item. Once the order is closed you cannot go back to it, thus no recourse as to getting your money back or the item. I still order from Wish but I am more cautious now. Also I find that clothes are not the size they say they are. For example, an XXL (extra extra large) is approximately 2 sizes smaller than the XXL sold here in the USA. Also I wish that the orders I place would arrive sooner than they do. Some come really fast and other take a month which is longer than I would like to wait to receive my orders.

Date of experience: February 20, 2018