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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I love buying off wish, exciting when a parcel turns up. They're fantastic for my art supplies.
I have had an issue with one parcel never turning up and one being the totally wrong colour. But I have ordered at least 80 things from wish, so percentage is pretty good.
OK maar je moet wel redelijk lang wachten op je bestelde goederen.op de ene bestelling al iets langer dan op de andere. Het voordeel is wel dat je je geld terugkrijgt als je bestelling helemaal niet aankomt.
I bought something but what arrived was of a quality inferior to that shown on the Wish site. I took a photo and reached out to Wish who promptly gave me a refund; no questions asked.
You have earned my confidence and trust. I will keep coming back and introduce friends.
Well done Wish!
Only qualm I have, however, is your delivery time, which is longer than most other sites.
Wish delivers what it promises. Great choice of products. Easy way of ordering. Fast shipping most of the time. Im happy and Ill be back.
The shipping was fast and the price low. My husband did like the tools but thought they were somewhat low on quality but useable
Some of the products never show up. Others take way too long to get. A few items I have gotten earlier than expected which is nice.
Arrived on time item was not damaged it was exactly what I was looking for thank you. I will gladly do business with you again and refer you to friends and family.
Easy to find things with search, TONS of selection & amazing prices and deals! Absolutely obsessed with wish!
Sadly is de quality low, but thats in the price.And i didn't get all my orders deliverd. I have reparted that, but sadly no reactions.
I loved it and i cant wait to tell all my friends about this amazing product. The shipping was quick and delivered earlier than the expected delivery date. The packaging was also good so my product wouldnt get ruined on its way to my location. I really love shopping on the wish app.
Mi hermana y yo emos tratado de mandar a pedir en el lado donde dicen regalo diario de 9:00pm-9:15pm y no pagar el envío ni lo del regalo es mentira no nos da
I shop with wish very often items are always available items are always available I received them in a timely manner I really enjoy shopping with wish things are. Equality and I'm very pleased
Its cheap and some product are great but some are not same as the shipping. I hope to discribe the product specifically so that buyer will know what to expect when they recieve it. The costumer service its pretty helful.
Everything according to picture. Check sizes chart and photo comments for best results...
To buy on Wish is fun and easy. The products we got are always surprising ( in a good and sometimes in a bad way).
I love this app any time there has been an issue With shipping or otherwise technical support is always on top of it
Très bien pas problème arrive très bien emballé même si certains produits ne sont pas de bonne qualité
Love wish. Great products at a great price.
Every time I see a product on tv for $20 or more dollars I go to wish.com and they almost always have it for a few dollars.
I highly reccomend it
Great deals on many items but must read specs and reviews before purchasing. Some items can be misleading from their pictures. Customer service is great if youre unsatisfied.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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