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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Australia
1 review
1 helpful vote
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I love buying off wish, exciting when a parcel turns up. They're fantastic for my art supplies.
I have had an issue with one parcel never turning up and one being the totally wrong colour. But I have ordered at least 80 things from wish, so percentage is pretty good.

Date of experience: February 20, 2018
Belgium
1 review
0 helpful votes
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Tevreden
February 23, 2018

OK maar je moet wel redelijk lang wachten op je bestelde goederen.op de ene bestelling al iets langer dan op de andere. Het voordeel is wel dat je je geld terugkrijgt als je bestelling helemaal niet aankomt.

Date of experience: February 20, 2018
Singapore
1 review
0 helpful votes
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I bought something but what arrived was of a quality inferior to that shown on the Wish site. I took a photo and reached out to Wish who promptly gave me a refund; no questions asked.
You have earned my confidence and trust. I will keep coming back and introduce friends.
Well done Wish!
Only qualm I have, however, is your delivery time, which is longer than most other sites.

Date of experience: February 20, 2018
NL
1 review
0 helpful votes
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Great choice. Fast shipment.
February 23, 2018

Wish delivers what it promises. Great choice of products. Easy way of ordering. Fast shipping most of the time. Im happy and Ill be back.

Date of experience: February 20, 2018
Sweden
1 review
0 helpful votes
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Fast shipping
February 23, 2018

The shipping was fast and the price low. My husband did like the tools but thought they were somewhat low on quality but useable

Date of experience: February 20, 2018
Utah
1 review
0 helpful votes
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Some of the products never show up. Others take way too long to get. A few items I have gotten earlier than expected which is nice.

Date of experience: February 20, 2018
Indiana
1 review
0 helpful votes
Follow Lee H.
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Arrived on time item was not damaged it was exactly what I was looking for thank you. I will gladly do business with you again and refer you to friends and family.

Date of experience: February 20, 2018
Pennsylvania
1 review
0 helpful votes
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Love wish!
February 23, 2018

Easy to find things with search, TONS of selection & amazing prices and deals! Absolutely obsessed with wish!

Date of experience: February 20, 2018
NL
1 review
0 helpful votes
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Cheap but also low quality
February 23, 2018

Sadly is de quality low, but thats in the price.And i didn't get all my orders deliverd. I have reparted that, but sadly no reactions.

Date of experience: February 20, 2018
Virginia
1 review
0 helpful votes
Follow Miya E.
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I loved it and i cant wait to tell all my friends about this amazing product. The shipping was quick and delivered earlier than the expected delivery date. The packaging was also good so my product wouldnt get ruined on its way to my location. I really love shopping on the wish app.

Date of experience: February 20, 2018
New Jersey
1 review
0 helpful votes
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Mi hermana y yo emos tratado de mandar a pedir en el lado donde dicen regalo diario de 9:00pm-9:15pm y no pagar el envío ni lo del regalo es mentira no nos da

Date of experience: February 20, 2018
Michigan
2 reviews
0 helpful votes
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I shop with wish very often items are always available items are always available I received them in a timely manner I really enjoy shopping with wish things are. Equality and I'm very pleased

Date of experience: February 20, 2018
Oregon
1 review
0 helpful votes
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Great
February 23, 2018

Its cheap and some product are great but some are not same as the shipping. I hope to discribe the product specifically so that buyer will know what to expect when they recieve it. The costumer service its pretty helful.

Date of experience: February 20, 2018
Texas
1 review
1 helpful vote
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Great
February 23, 2018

Everything according to picture. Check sizes chart and photo comments for best results...

Date of experience: February 20, 2018
Switzerland
1 review
0 helpful votes
Follow Celia D.
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This is fun snd easy
February 23, 2018

To buy on Wish is fun and easy. The products we got are always surprising ( in a good and sometimes in a bad way).

Date of experience: February 20, 2018
Finland
1 review
0 helpful votes
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Hyvä
February 23, 2018

Käyttökelpoiset sukat - nämä olivat jo toiset samanlaiset jotka tilasin.
Suosittelen käyttöä tukisukkia tarvitseville!

Date of experience: February 20, 2018
Wisconsin
1 review
0 helpful votes
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I absolutely love this app.
February 23, 2018

I love this app any time there has been an issue With shipping or otherwise technical support is always on top of it

Date of experience: February 20, 2018
France
1 review
0 helpful votes
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Super
February 23, 2018

Très bien pas problème arrive très bien emballé même si certains produits ne sont pas de bonne qualité

Date of experience: February 20, 2018
Florida
2 reviews
0 helpful votes
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Awesome!
February 23, 2018

Love wish. Great products at a great price.
Every time I see a product on tv for $20 or more dollars I go to wish.com and they almost always have it for a few dollars.
I highly reccomend it

Date of experience: February 20, 2018
California
1 review
0 helpful votes
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Highly addictive
February 23, 2018

Great deals on many items but must read specs and reviews before purchasing. Some items can be misleading from their pictures. Customer service is great if youre unsatisfied.

Date of experience: February 20, 2018