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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Funny
February 23, 2018

Nice website wish you will find many useful items. Fun site to visit. More fast and simple payment methods. I recommend everyone to spend time discovering new offers

Date of experience: February 20, 2018
France
1 review
0 helpful votes
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Je recommande
February 23, 2018

Je suis satisfait du site, les commandes sont (en général) livrées dans les temps, bien emballées, sur une vingtaine de commande, 2 non reçu. La réactivité est formidable. Merci à tous.

Date of experience: February 20, 2018
GB
1 review
0 helpful votes
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Very poor
February 23, 2018

I ordered something in the first couple of weeks of January. It said it would be here in a few days so I waited and waited. My order STILL has not arrived, I'm very disappointed.

Date of experience: February 20, 2018
Germany
1 review
0 helpful votes
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Günstig und gut einkaufen
February 23, 2018

Ware ist wirklich gut, da macht das einkaufen Spaß! Auch wenn mal etwas nicht in Ordnung war, klappt es problemlos mit dem Umtausch!

Date of experience: February 20, 2018
South Africa
1 review
0 helpful votes
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Wish
February 23, 2018

Wide range of products available, could use a size option on the initial display but a good way to shop. So many great deals at real good prices.

Date of experience: February 20, 2018
Poland
1 review
0 helpful votes
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Wish Reviuew
February 23, 2018

Good site, especially the application on the phone.
I changed to Wish with Aliexpres, because better contact with the service.
The problem is that some products are taxed by the Customs Office - it is better to make a warehouse with products in Europe. Best regards and good luck.

Date of experience: February 20, 2018
GB
1 review
0 helpful votes
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Geweldig
February 23, 2018

Heel fijn winkelen.
Ik doe niets anders raad het iedereen aan
En als er iets mis gaat grijs je zo je geld teruh

Date of experience: February 20, 2018
NL
1 review
0 helpful votes
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They got so much stuff. And for so little money. Always nice to have a look around on wish. Great costumer service when there is something wrong. Easy ordering and paying. Love it

Date of experience: February 20, 2018
Florida
1 review
0 helpful votes
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Item cute
February 23, 2018

Haven't used it yet but looks sturdy and easy to use. Cheap but preactical. Gotta learn how to use then now is my next test

Date of experience: February 20, 2018
Massachusetts
1 review
0 helpful votes
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Good affordable products.
February 23, 2018

Everything I've bought from wish so far has been what I've expected it to be. So product take a long time to arrive, but others come very quickly. I feel if you haven't tried ordering from Wish you should do it today.

Date of experience: February 20, 2018
Missouri
1 review
0 helpful votes
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Happy
February 23, 2018

Like what I got. I have and will continue to order from wish in the future. I hope everyone that order this item is as satisfied as I am with it.

Date of experience: February 20, 2018
Hungary
1 review
0 helpful votes
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I ordered a lot of products. Many of them arrived in time. The package was good, everything came in safe. Some of them did not arrived yet, but my money was resend. I am satisfied with it.

Date of experience: February 20, 2018
New York
1 review
1 helpful vote
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Never disappointed
February 23, 2018

Products always arrive as described. Reading reviews has really helped me find the best quality items. When an item is lost in the mail I always receive a refund. I do lots of shopping with Wish, and will definitely continue.

Date of experience: February 20, 2018
GB
1 review
0 helpful votes
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Nothing is as it looks
February 23, 2018

Hate when you advertise free just pay shipping and when you buy item they charge for it. Also shipping cost are very expencive. And you advertise a branded item yet when received the item is nothing like advertised. This is very disappointing as wish is such a clever online store with some very great items

Date of experience: February 20, 2018
Denmark
1 review
0 helpful votes
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Altid gode vare og service
February 23, 2018

Når jeg finder noget jeg gerne vil have og køber det kan jeg sagtens vente den tid det tager da det er dyre her hjemme. Og når det indimellem sker at mine varer ikke dukker op er der altid god kundeservice og hjælp at hente

Date of experience: February 20, 2018
France
1 review
0 helpful votes
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Moyen
February 23, 2018

Il y a des articles que jai pa recu. Et le service clientèle je comprend pas trop. Les articles qye je commande c ecrit en anglais dessus. Je comprend pas trop anglais quan sa arrive c pas sa

Date of experience: February 20, 2018
Texas
1 review
0 helpful votes
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I get want a refund I wanted to merchandice I ordered I like the new customer service where they tell you it's been delivered and they keep an eye on your order wishes is getting better

Date of experience: February 20, 2018
New Jersey
1 review
0 helpful votes
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I love shopping with Wish!
February 23, 2018

I have only ever had 2 bad experiences with Wish. The 1st order had to be canceled because they were out of the iteam after I had placed my order, I did get a refund though. The 2nd one is more recent though. I had an iteam due the 6th and havent gotten it yet. Other wise I have gotten everything I have ever ordered from them.

Date of experience: February 20, 2018
Croatia
1 review
0 helpful votes
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Excelent service and great App
February 23, 2018

I like that all the products from different vendors are together in the same place.
And the return policy is great.
I am really happy with wish!

Date of experience: February 20, 2018
GB
1 review
0 helpful votes
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Great
February 23, 2018

Great site, great prices, great service. Enough said. Apparently I need to write a minimum of 100 characters... great, great, great.

Date of experience: February 20, 2018