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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Rien a dire les produits correspondent a l attente seul petits reproches les tailles des vètements commandés ne corespondent pas tjrs a la taille attendue
A good product often have a good manual. A bad product doeset. Ive recived several different products with poor manuals or manuals diffcult to understand.
Shipment times vary. Sometimes receive product fast sometimes a little slow. Great customer service. Quick to rectify problems when they arise.
Fois seller. Easy to refound if you have a problem with tour order.
Products are varied and good quality.
Most items looked better in the pictures. The clothes rarely fit. Long wait most of the times and some items broke immediately. On the positive side there were some things I would not have found in a regular store. A few things lost in mail, but wish gave me money back for them.
Prodotti ottimi prezzi imbattibili massima serietà sempre pronti ad assistervi in caso di problemi. Mi sento di consigliarlo a pieni voti ai miei amici
Just a lot of thing havent been delivered and some have just wont buy anything to expensive for that reason cos cant guarantee that it will get here
I've been with Wish for some time now, and bought lots of items.
Overall I am extremely impressed with what I've received. Jewellery is stunning.
Comprei alguns produtos e chegaram com mais de 30 dias de atraso... E outros nem chegaram ainda.
Estou pensando seriamente em cancelar a compra e pedir meu dinheiro de volta.
Voilà 3ans que je commande sur wish et jamais eu problème...
Il arrive quelque fois que les livraisons soit longue mais sa fini toujours par arriver
Il y a vraiment toutes sortes de choses
Produits de bonne qualité dans l'ensemble et surtout à un prix défiant toute concurrence
Je commande principalement des produits hitech et toujours satisfait
Le site est sécurisé pour les paiements, facilité avec PayPal
Et en cas de litige Wish les règles en 2 clic
Donc je recommande Wish et n'hésitez pas à faire le pas pour découvrir une nouvelle expérience d'achat
Merci wish
Perfect attention on customer service. Good communication with responds. Personally I like to purchase through wish.
Llego antes de lo previsto y aunque el material no era exactamente lo esperado estéticamente es fiel a las fotografias
Sometimes, we cant keep track of how our pockets are blown >.<
Here, I feel that my expenses are for a fun personality that I want to create.
Its for a personality that is like a rainbow~
Arigatou
Estoy muy contenta con whiss lo recomiendo a mis mejores amigos los productos son buenos y económicos, lo peor que la mayoría de ellos tardan mucho en venir y algunos ni llegan, tienen que solu
I buy very often off wish they are fantastic if something is wrong with your orders they sort it out immediately. I have all my friends addicted to it now I highly recommend.
I put only 4 stars because some product ordered never arrives.
Otherwise it would be 5 stars.
A perfect thing is that we are reimbursed without problem.
Would love to receive all I paid and ordered. One ring was broken on arrival and two necklaces fell apart right out package, rest has not arrived..
Bon article arrivé avant la date prévue, je suis très satisfaite de wish J' ai fait de nombreux achats.
I am very satisfied by using the site "WISH". I use to buy many little things and I am very impressed by the packaging and the quality of the products. Sometime the posting do a long time to come and this is the only thing I would like to improve by your site. Thank you a lot.
I receive one or two faith packages broken
My most of the time nothing to report thank you wish
Les produit son de tres bonne thx
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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