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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

France
1 review
0 helpful votes
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Satisfaisant
February 23, 2018

Rien a dire les produits correspondent a l attente seul petits reproches les tailles des vètements commandés ne corespondent pas tjrs a la taille attendue

Date of experience: February 20, 2018
Sweden
1 review
0 helpful votes
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Bad manuals
February 23, 2018

A good product often have a good manual. A bad product doeset. Ive recived several different products with poor manuals or manuals diffcult to understand.

Date of experience: February 20, 2018
Tennessee
3 reviews
1 helpful vote
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85 to 95 percent great!
February 23, 2018

Shipment times vary. Sometimes receive product fast sometimes a little slow. Great customer service. Quick to rectify problems when they arise.

Date of experience: February 20, 2018
Reunion
1 review
0 helpful votes
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Useful products at great prices.
February 23, 2018

Fois seller. Easy to refound if you have a problem with tour order.
Products are varied and good quality.

Date of experience: February 20, 2018
Sweden
1 review
0 helpful votes
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You get what you pay for... cheap
February 23, 2018

Most items looked better in the pictures. The clothes rarely fit. Long wait most of the times and some items broke immediately. On the positive side there were some things I would not have found in a regular store. A few things lost in mail, but wish gave me money back for them.

Date of experience: February 20, 2018
Italy
1 review
0 helpful votes
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Soddusfacente
February 23, 2018

Prodotti ottimi prezzi imbattibili massima serietà sempre pronti ad assistervi in caso di problemi. Mi sento di consigliarlo a pieni voti ai miei amici

Date of experience: February 20, 2018
GB
1 review
0 helpful votes
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Some have been ok
February 23, 2018

Just a lot of thing havent been delivered and some have just wont buy anything to expensive for that reason cos cant guarantee that it will get here

Date of experience: February 20, 2018
GB
1 review
0 helpful votes
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Great service and delivery.
February 23, 2018

I've been with Wish for some time now, and bought lots of items.
Overall I am extremely impressed with what I've received. Jewellery is stunning.

Date of experience: February 20, 2018
Brazil
1 review
0 helpful votes
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Nem tudo que comprei chegou!
February 23, 2018

Comprei alguns produtos e chegaram com mais de 30 dias de atraso... E outros nem chegaram ainda.
Estou pensando seriamente em cancelar a compra e pedir meu dinheiro de volta.

Date of experience: February 20, 2018
France
1 review
0 helpful votes
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Super je recommande
February 23, 2018

Voilà 3ans que je commande sur wish et jamais eu problème...
Il arrive quelque fois que les livraisons soit longue mais sa fini toujours par arriver
Il y a vraiment toutes sortes de choses
Produits de bonne qualité dans l'ensemble et surtout à un prix défiant toute concurrence
Je commande principalement des produits hitech et toujours satisfait
Le site est sécurisé pour les paiements, facilité avec PayPal
Et en cas de litige Wish les règles en 2 clic
Donc je recommande Wish et n'hésitez pas à faire le pas pour découvrir une nouvelle expérience d'achat
Merci wish

Date of experience: February 20, 2018
Singapore
1 review
0 helpful votes
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Very good service
February 23, 2018

Perfect attention on customer service. Good communication with responds. Personally I like to purchase through wish.

Date of experience: February 20, 2018
Spain
1 review
0 helpful votes
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Satisfecho con la compra
February 23, 2018

Llego antes de lo previsto y aunque el material no era exactamente lo esperado estéticamente es fiel a las fotografias

Date of experience: February 20, 2018
Turkiye
1 review
0 helpful votes
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The Taste of The Rainbow
February 23, 2018

Sometimes, we cant keep track of how our pockets are blown >.<
Here, I feel that my expenses are for a fun personality that I want to create.
Its for a personality that is like a rainbow~
Arigatou

Date of experience: February 20, 2018
Spain
1 review
0 helpful votes
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Funciona muy bien whiss
February 23, 2018

Estoy muy contenta con whiss lo recomiendo a mis mejores amigos los productos son buenos y económicos, lo peor que la mayoría de ellos tardan mucho en venir y algunos ni llegan, tienen que solu

Date of experience: February 20, 2018
New Zealand
2 reviews
0 helpful votes
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Happy Shopper
February 23, 2018

I buy very often off wish they are fantastic if something is wrong with your orders they sort it out immediately. I have all my friends addicted to it now I highly recommend.

Date of experience: February 20, 2018
France
1 review
0 helpful votes
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I put only 4 stars
February 23, 2018

I put only 4 stars because some product ordered never arrives.
Otherwise it would be 5 stars.
A perfect thing is that we are reimbursed without problem.

Date of experience: February 20, 2018
Texas
1 review
0 helpful votes
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Would love to receive all I paid and ordered. One ring was broken on arrival and two necklaces fell apart right out package, rest has not arrived..

Date of experience: February 20, 2018
France
1 review
0 helpful votes
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Disque dur externe
February 23, 2018

Bon article arrivé avant la date prévue, je suis très satisfaite de wish J' ai fait de nombreux achats.

Date of experience: February 20, 2018
Greece
1 review
0 helpful votes
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Sskarvel satisfied
February 23, 2018

I am very satisfied by using the site "WISH". I use to buy many little things and I am very impressed by the packaging and the quality of the products. Sometime the posting do a long time to come and this is the only thing I would like to improve by your site. Thank you a lot.

Date of experience: February 20, 2018
Belgium
1 review
0 helpful votes
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Somewhat Satisfied
February 23, 2018

I receive one or two faith packages broken
My most of the time nothing to report thank you wish
Les produit son de tres bonne thx

Date of experience: February 20, 2018