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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Excellent
February 23, 2018

Just as described, really happy with my purchase thank you very much. Arrived a bit late but finally got to me

Date of experience: February 21, 2018
Sweden
1 review
0 helpful votes
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5
February 23, 2018

Some time part is not coming
But i like the price and shopping in Wish good luck for all stafe working

Date of experience: February 21, 2018
GB
1 review
0 helpful votes
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Good service
February 23, 2018

Everything I get is as described and on the odd occasion it isn't I get a full refund no problem you don't get that many places

Date of experience: February 21, 2018
Germany
1 review
0 helpful votes
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Great!
February 23, 2018

The process of ordering stuff on wish is easy, and the customer support is really nice in case anything goes wrong.

Date of experience: February 21, 2018
Belgium
1 review
0 helpful votes
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Excellent
February 23, 2018

Have the best experiences with WISH. Thanks a lot. Very good and perfekt communication. Super service.

Date of experience: February 21, 2018
Sweden
1 review
0 helpful votes
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Wish are great
February 23, 2018

Wish are really great and work fast - however some of the items are not so good but that has nothing to do with wish as a company + its really good prices

Date of experience: February 21, 2018
Sweden
1 review
0 helpful votes
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Cheap and very good site
February 23, 2018

It has a lot of cheap stuff but many things have very good quality considering the price. You can get stunning jewelry and clothes for a very good price. The only thing is that you need to look at the review on the things you want to buy to make sure that other people was happy with it. There are size guides for some of the goods but some are incorrect and should be fixed. Otherwise Im happy with wish.

Date of experience: February 21, 2018
North Carolina
1 review
0 helpful votes
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Good
February 23, 2018

Very good, the item is working very very good.
Maybe in the future i buy 1 more. To my family too.

Date of experience: February 21, 2018
Belgium
2 reviews
0 helpful votes
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Zeer tevreden
February 23, 2018

Je vind er bijna alles, aan een scherpe prijs wel altijd de prijzen vergelijken en de beschrijving goed lezen

Date of experience: February 21, 2018
Denmark
1 review
0 helpful votes
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Dårlig service
February 23, 2018

Mange af mine ting er ikke kommet og man får ikke sine penge tilbage selvom mand ikke får sine ting så ikke særlig tilfreds

Date of experience: February 21, 2018
Alabama
1 review
0 helpful votes
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Disapointed
February 23, 2018

Still have not received some items ordered in Dec. 2017. I ordered them as gifts for my grandchildren and have still not received some of them.

Date of experience: February 21, 2018
Denmark
1 review
0 helpful votes
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Fin shop men usikker levering
February 23, 2018

Det er nemt at handle med Wish men leveringerne er blevet usikre på det sidste. Hvis varen overhovedet bliver leveret er det for det meste for sent i forhold til lovet leveringstid.

Date of experience: February 21, 2018
Ireland
1 review
0 helpful votes
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Very good vebsite
February 23, 2018

Things good quality
Reliability - good
Only thing some stuff takes way too long time to be received, but it delivers eventually

Date of experience: February 21, 2018
Italy
1 review
0 helpful votes
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Post tracking to be bettered seriously
February 23, 2018

I have received all the items I ordered by chance but most of them had arrived much later than indicated by the date line. I did appreciate to be announced I will get reimbursed the all amount spent for the purchase because of the unacceptable delay but still I have to say that by no way it is possible to trace back the parcel on the Wish website to know where about it could be or if it's to arrive. This has absolutely to be improved as we can accept the very long time it takes to arrive justifying the good bargain but not acceptable to know not where the parcel is.

Date of experience: February 21, 2018
Mississippi
1 review
0 helpful votes
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Didnt get some of my stuff
February 23, 2018

Still have not received some of my stuff I order from November I bout multiple things and Ive always got them but not this time with two of my idames

Date of experience: February 21, 2018
Spain
1 review
0 helpful votes
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Excellent service
February 23, 2018

Excellent service and choice. The quality isn't always top and delivery can be a little long but over all I am very pleased with Wish

Date of experience: February 21, 2018
GB
1 review
0 helpful votes
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Happy with wish
February 23, 2018

Wish is a great site to shop on mostly.
My one criticism is the price advertised often changes when you get to check out, you really need to watch this as the price can increase quite a lot.

Date of experience: February 20, 2018
Finland
1 review
0 helpful votes
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Fast, easy and smooth service
February 23, 2018

I have only good experiences with Wish. Customer service actually works very fast. Some deliveries may take time, but I'm in no hurry.

Date of experience: February 20, 2018
GB
1 review
0 helpful votes
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Get what you pay for
February 23, 2018

Get what you pay for. Delivery pretty good and usually before date quoted. Don't expect too much and you won't be disappointed.

Date of experience: February 20, 2018
France
1 review
0 helpful votes
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Ok
February 23, 2018

Aucun problème pour le moment. Si je ne reçois pas mes commandes la demande de remboursement est assez accessible et surtout rapide.

Date of experience: February 20, 2018