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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Some time part is not coming
But i like the price and shopping in Wish good luck for all stafe working
Everything I get is as described and on the odd occasion it isn't I get a full refund no problem you don't get that many places
The process of ordering stuff on wish is easy, and the customer support is really nice in case anything goes wrong.
Have the best experiences with WISH. Thanks a lot. Very good and perfekt communication. Super service.
Wish are really great and work fast - however some of the items are not so good but that has nothing to do with wish as a company + its really good prices
It has a lot of cheap stuff but many things have very good quality considering the price. You can get stunning jewelry and clothes for a very good price. The only thing is that you need to look at the review on the things you want to buy to make sure that other people was happy with it. There are size guides for some of the goods but some are incorrect and should be fixed. Otherwise Im happy with wish.
Je vind er bijna alles, aan een scherpe prijs wel altijd de prijzen vergelijken en de beschrijving goed lezen
Mange af mine ting er ikke kommet og man får ikke sine penge tilbage selvom mand ikke får sine ting så ikke særlig tilfreds
Still have not received some items ordered in Dec. 2017. I ordered them as gifts for my grandchildren and have still not received some of them.
Det er nemt at handle med Wish men leveringerne er blevet usikre på det sidste. Hvis varen overhovedet bliver leveret er det for det meste for sent i forhold til lovet leveringstid.
Things good quality
Reliability - good
Only thing some stuff takes way too long time to be received, but it delivers eventually
I have received all the items I ordered by chance but most of them had arrived much later than indicated by the date line. I did appreciate to be announced I will get reimbursed the all amount spent for the purchase because of the unacceptable delay but still I have to say that by no way it is possible to trace back the parcel on the Wish website to know where about it could be or if it's to arrive. This has absolutely to be improved as we can accept the very long time it takes to arrive justifying the good bargain but not acceptable to know not where the parcel is.
Still have not received some of my stuff I order from November I bout multiple things and Ive always got them but not this time with two of my idames
Excellent service and choice. The quality isn't always top and delivery can be a little long but over all I am very pleased with Wish
Wish is a great site to shop on mostly.
My one criticism is the price advertised often changes when you get to check out, you really need to watch this as the price can increase quite a lot.
I have only good experiences with Wish. Customer service actually works very fast. Some deliveries may take time, but I'm in no hurry.
Get what you pay for. Delivery pretty good and usually before date quoted. Don't expect too much and you won't be disappointed.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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