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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great shopping.
February 23, 2018

Very satisfied with the orders I have received. Shipping time has gotten better to.
I have been able to find what I was looking for and even found a few items I didn't know were available.

Date of experience: February 21, 2018
Maryland
1 review
0 helpful votes
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Size/ quality matters
February 23, 2018

I've bought some things and been fine. Other things don't work or are the wrong size. Customer service has been good about refunding the items that don't fit. There even refunded items that don't show up by their delivery date or ever.

Date of experience: February 21, 2018
Sweden
1 review
0 helpful votes
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Good
February 23, 2018

Are usually satisfied but have sometimes problem that size is wrong even if I have checked with size chart.

Date of experience: February 21, 2018
Italy
1 review
0 helpful votes
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Con Wish acquisto bene!
February 23, 2018

All OK buying things on Wish! Respect the past item have arriving quickly and no more missing item. Complete satisfied!

Date of experience: February 21, 2018
GB
1 review
0 helpful votes
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Very bad
February 23, 2018

Not happy at all, I purchased one item, I didn't get yet, it is 3 months now, that's not the first time, it happened to me many times, I used to buy alot from Wish but now I stopped because of that,

Date of experience: February 21, 2018
Sweden
1 review
0 helpful votes
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Zadovoljna sam, ali ne skroz.
February 23, 2018

Cesto narucujem s wisha. Zaista nemam velikih prigovora, jedina stvar koju osobno ne volim je kada narucim predmet npr. Tajice, I onda dodju nesto sto ne zelim niti zvat tajicama, potpuno drugacije od onoga na slici I materijal recimo ni blizu od onoga u opisu predmeta. Ali onda opet jako cijelim vase ljubazne operatere koji vrate novac kada se desi slicna situacija. Na kraju krajeva nitko nije savrsen. Wish je u principu odlicna stranicu.

Date of experience: February 21, 2018
Sweden
1 review
0 helpful votes
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Leverans och missar!
February 23, 2018

Pennor jag köpt har inte varit så bra utan stiftet i pennorna har varit brutna.
Positivt vilken respons, återbetalning och snabb service och vilja att ersätta med pengar.
Negativt att varor inte kommit, positivt snabb ersättning, pengar tillbaka.
I stort sett har jag varit mycket nöjd med det jag handlat

Date of experience: February 21, 2018
India
1 review
0 helpful votes
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No proper information about stuff
February 23, 2018

I'm not receiving few stuffs properly n I waited more than 75days but still stuff not received early order I was receiving properly but nowadays I'm not

Date of experience: February 21, 2018
Ireland
1 review
0 helpful votes
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Satisfied but!
February 23, 2018

Great site but some items received were not as advertised. But still great value and I'm still shopping.

Date of experience: February 21, 2018
Poland
1 review
0 helpful votes
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Good service lousy application
February 23, 2018

Have bought many fine items, some not so good. Read description carefully. Application changes frequently but almost everytime has annoying bugs.

Date of experience: February 21, 2018
Florida
1 review
0 helpful votes
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Excellent
February 23, 2018

You can find the items you want with excellent quality and good price. It is a reliable site to make your purchases. Everything you need can be found here. It's excellent.

Date of experience: February 21, 2018
Florida
1 review
0 helpful votes
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Enjoying your awesome sales
February 23, 2018

Most delivery's are early, everything like displayed received. Will continue to order quantity products reasonably priced.

Date of experience: February 21, 2018
Kentucky
1 review
0 helpful votes
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Addicting
February 23, 2018

I just LOVE wish! I shop on there almost everyday, its so addicting i even got some of my friends, family and co-workers addicted to it too!

Date of experience: February 21, 2018
GB
2 reviews
0 helpful votes
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Everything you Could wish for!
February 23, 2018

Whatever I want. It is just there! Always at a great price and with a no quibble service. I always have a Wish list but one I know I can afford.

Date of experience: February 21, 2018
Poland
1 review
0 helpful votes
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Tanio, przyzwoita jakość.
February 23, 2018

Warto zamawiać, można zaoszczędzić całkiem sporo co rekompensuje czas oczekiwania na produkt.
Przy zamawianiu elektroniki i wybraniu droższej opcji wysyłki czekałem tylko 8 dni.
Polecam.

Date of experience: February 21, 2018
Singapore
1 review
0 helpful votes
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Congratulations
February 23, 2018

Συγχαρητήρια για αυτά που προσφέρετε καλά προϊόντα οικονομικά με γρήγορη αποστολή και παράδοση στις περισσότερες παραγγελίες

Date of experience: February 21, 2018
Spain
1 review
0 helpful votes
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Muy responsables
February 23, 2018

Son responsables a la hora de tratar con el cliente y dar solución a cualquier problema que se presente.
En un máximo de 3 días responden llegando a hacerlo casi de inmediato.
Están muy comprometidos con la satisfacción de sus clientes y en caso de que el producto este defectuoso o no se corresponda con la descripción de la web, se hacen cargo de todo y hasta devuelven el total del importe.
Estoy muy satisfecha y confió plenamente en esta web.

Date of experience: February 21, 2018
France
1 review
0 helpful votes
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To many mistakes
February 23, 2018

There's to many mistake with my orders, for example for a quantity of ten described on the item, I receive just one, and also there's to many size problem (clothes or jewelry)

Date of experience: February 21, 2018
Singapore
1 review
0 helpful votes
Follow Sebastian O.
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Bottomline, buy at your own risk, SCAM company, see below for details

Placed order on Jan 21 2018 for a large fridge magnet.
Waited.
In app, it says 7 Feb delivered. Waited again, incase of delay.
14 Feb posted query on status, asked to wait 2-3 more days.
16 Feb posted again after double checking that tracking says its picked up at another postoffice.
16 Feb, tell me thay can't help, check with post office
19 Feb went down to post office and confirmed that its neither addressed to me nor my address, posted on site
19 Feb Rubbish reply: 'pass this feedback to team'
21 Feb asked for refund
21 Feb excuse given, since its delivered, no refund even if its wrongly delivered.

Date of experience: February 21, 2018
GB
1 review
0 helpful votes
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Cheep
February 23, 2018

Most things I've bought have have been cheep rubbish and of no use cost too much to return so gone in the bin
Cloths don't fit true to size and u order two sizes bigger n still too small or if they do fit they fall apart at the first wash
I've ordered jewelery and after a short while turns green n has been put in the bin
That's when you do get it so much gets lost in post or so they say
Have stopped buying but still look occasionally just in case something good comes in

Date of experience: February 21, 2018