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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Awesome
February 24, 2018

My experience was great and love to continue buying from wish. Thanks for your site and hoping to purchase more in the further

Date of experience: February 21, 2018
Czechia
1 review
0 helpful votes
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Zasilkové služby
February 24, 2018

Se vším sem maximálně spokojen, jen tak dál. Jen některé zásilkové společnosti jsou katastrofa, ale s tim se nedá nic dělat. Držím palce ať vám to stále jde.

Date of experience: February 21, 2018
Norway
1 review
0 helpful votes
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Experience With Wish
February 24, 2018

Satisfied with wish, only one thing that makes me angry is when they give a discount to a customer and the customer tries to use the discount on a purchase and the purchase is canceled by the store or wish. The discount disappears and the customer does not receive the discount earned on purchase at wish back. It makes me very angry.

Date of experience: February 21, 2018
Brazil
1 review
0 helpful votes
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Products do not arrive
February 23, 2018

Sometimes the products do not arrive and no explanation is given as to why the product does not arrive
This ends up frustrating

Date of experience: February 21, 2018
Missouri
3 reviews
2 helpful votes
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Love shopping on wish!
February 23, 2018

I love shopping in the wish app. Wide variety cheap prices and good quality. Only down fall is you don't always get exactly what you order and sometimes you don't get the item at all.it takes about a moth to get here because it comes from china.

Date of experience: February 21, 2018
Kentucky
1 review
0 helpful votes
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Everything is great.
February 23, 2018

I like wish alot because all of the products are great and affordable. And the shipping process is vreat as well.

Date of experience: February 21, 2018
Italy
1 review
0 helpful votes
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Risparmio intelligente
February 23, 2018

Wish è un modo pratico di ordinare quello che si desidera risparmiando, anche se le consegne richiedono un po' di pazienza.

Date of experience: February 21, 2018
Georgia
1 review
0 helpful votes
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Happy with Wish
February 23, 2018

I have been using Wish for more than a year and have been extremely pleased with the app. Although I have had a few issues with not receiving an item, getting the wrong item or items being broken in transit, Wish has corrected the problem or refunded my order straight away. Excellent customer service! I love the variety of products I see on Wish and I will continue using the app for future purchases. I have never had any problem with the credit card/bank card side of the app and I feel that my money and information is safe. I recommend this app all the time to people who compliment items I've purchased from Wish! LOVE IT!

Date of experience: February 21, 2018
Australia
1 review
0 helpful votes
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Great
February 23, 2018

Great. Good to shop. Easy to look at. Every thing, lot of choices makes it very easy to keep shopping. Different colours and similar stuff

Date of experience: February 21, 2018
Canada
3 reviews
1 helpful vote
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Disappointed
February 23, 2018

All the clothing is designed for skinny little Asian Barbie dolls with no curves, and cheap quality materials

Date of experience: February 21, 2018
Canada
1 review
0 helpful votes
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Shipping
February 23, 2018

All and all things have been pretty good lately, the only problem is the it takes to receive your purchase if they could cut the shipping time down that would be great.

Date of experience: February 21, 2018
Canada
1 review
0 helpful votes
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Good service...
February 23, 2018

In spite of the quality of some of the items and the sizing being a challenge, this has no reflection on the service Wish provides. I have always had very good service with my account and the way I navigate the page. That's what keeps me coming back.

Date of experience: February 21, 2018
Daniel M.
Germany
1 review
0 helpful votes
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It's a great shopping app
February 23, 2018

Shopping at wish is great and easy. It could been bit easier to find things when there is a option which categories.

Date of experience: February 21, 2018
Texas
1 review
0 helpful votes
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Hopeful
February 23, 2018

I love your website. I just wish that you could add some product together to save on shipping. It would be nice to save on the shipping some how. I understand that that is were you make most of your money. On over over a certain amount or quantity maybe cut a break. Something to think about.

Date of experience: February 21, 2018
Italy
1 review
0 helpful votes
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Stoppino.
February 23, 2018

Al momento non posso ancora dare un giudizio, perchè non l'ho ancora usato. Non avendo ancora ricevuto la spiritiera. Grazie

Date of experience: February 21, 2018
Portugal
1 review
0 helpful votes
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Wish experience
February 23, 2018

The articles we buy never arrive on the dates you say and the size XXL is too small. Quality is good and the pics show the article in a right way.

Date of experience: February 21, 2018
Belgium
1 review
0 helpful votes
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I love it
February 23, 2018

If you have patience you find the right thing for a good price. Everything Ive ordered so far came as expected

Date of experience: February 21, 2018
Michigan
1 review
0 helpful votes
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Love Wish
February 23, 2018

I love shopping in wish. I buy a lot for my grandchildren, they break everything. Prices are low enough to make their destruction affordable.

Date of experience: February 21, 2018
Oklahoma
1 review
0 helpful votes
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Too many changes
February 23, 2018

I loved the fact there was a chance to win gift cards thru the rewards area. Now you have to have so many points to even get a good discount and i dont quite understand what happened with the first look thing cuz i got to pick free products to test out and review but now the option to do so is completely removed from my page. I have bought and reviewed alot of products from wish but i actually have not bought anything in a while now because of the changes. I have actually thought about uninstalling all together and just buying from ebay

Date of experience: February 21, 2018
Italy
1 review
0 helpful votes
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No good
February 23, 2018

No good service no good items no good time no good service no good items no good time no good service no good items no good time no good service no good items no good time no good service no good items no good time

Date of experience: February 21, 2018