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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Poland
1 review
0 helpful votes
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Punktacja zadowolenia
February 24, 2018

Z zakupów na Wish jestem bardzo zadowolony, ceny bardzo przystępne. Obsługa klienta na wysokim poziomie. Wpadki zdarzają się każdemu, ale cierpliwość rekompensuje niedogodności. Szkoda, że czas oczekiwania na kupiony produkt jest tak długi. Poza tym same produkty są bardzo dobre, wysoka jakość wykonania (no może nie koniecznie wszystkie), a przede wszystkim podoba mi się design produktów. Podsumowując: cieszę się, że mogę robić zakupy na Wish i dość często polecam wszystkim znajomym aby skorzystali z tej świetnej i wygodnej formy zakupów dzięki Wish. Serdecznie pozdrawiam całą załogę obsługi klienta w Wish i dziękuję za każdą pomoc jaką od Was otrzymuję. Z szacunkiem i poważaniem: Franciszek Fulara.

Date of experience: February 21, 2018
Washington
1 review
0 helpful votes
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Fun to shop
February 24, 2018

Fun to shop for strange things you don't find in shops and if they are it's cheaper most of the time customer services are one of the best I connected some orders take longer than the time stated but it has to travel from out of the country only had two items not turn up out of over 50 orders better than other on line shops I have used in the last five years

Date of experience: February 21, 2018
Georgia
1 review
0 helpful votes
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Things come broken or size is WAY OFF.
February 24, 2018

I have ordered many things and have been completely satisfied. Then again I have gotten broken items and the size chart is WAY off. I wish I could see my account receipts because I am often wondering what I am paying. I will say this site is addictive.

Date of experience: February 21, 2018
Israel
1 review
0 helpful votes
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Good prices and somewhat fast shipping
February 23, 2018

Sometimes it does take a while for the items to arrive but sone other times they arrive very fast. Prices are great and the quality too!

Date of experience: February 21, 2018
GB
1 review
0 helpful votes
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Fantastic
February 23, 2018

Always great items and customer service exceptional, extremely polite and friendly, am very happy with all of my wish purchases. Thank you

Date of experience: February 21, 2018
Missouri
1 review
0 helpful votes
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Too hard to get parts that are missing
February 23, 2018

I've had several orders that were missing pieces I emailed wish.com over and over again but never to hear from them I just sent one recently and I wanted to resend the whole kit and caboodle because they didn't send me all the pieces where I could even use what I purchased so yeah it's not a good review

Date of experience: February 21, 2018
Germany
1 review
0 helpful votes
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I love wish
February 23, 2018

Wish is where you find everything and everything for great prices. Wish has items for all ages and gender. Its the best way to buy a gift.

Date of experience: February 21, 2018
France
1 review
0 helpful votes
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Facile et pas cher
February 23, 2018

Super site car on navigue facilement, c'est même ludique. De plus, on trouve facilement ce que l'on cherche, il y'a du choix et c'est pas cher.

Date of experience: February 21, 2018
Indiana
1 review
0 helpful votes
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Wrong Items Delivered
February 23, 2018

They sent me the incorrect item. When I notified them. They gave me the run around and then wanted me to ship the item back to China. I kept repeatedly being asked to fill out online questionnaire, but they never made good.

Date of experience: February 21, 2018
Brazil
1 review
0 helpful votes
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Satisfied
February 23, 2018

Prices are ok, product's quality are good. But, i think it's better do shop before end of year, cause delivery has a big delay. Anyway, i'm satisfied.

Date of experience: February 21, 2018
California
2 reviews
0 helpful votes
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Victoria Homdus
February 23, 2018

Everything has been great yet there are a few that where very cheaply made, fake, wrong item, broke, ageing creams are a joke, some jewelry turned black so no buying jewelry stick with home stuff socks and so on

Date of experience: February 21, 2018
Switzerland
1 review
0 helpful votes
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Mostly satisfied
February 23, 2018

Sometimes I am disappointed that the item I think I am ordering isn't the same one in the picture. You have to read all the descriptions just to be sure that the pens you order aren't just a refill. Sometimes the picture looks so nice but then you get the dress your ordered and it doesn't look like the picture, it's much cheaper material. Either it has been photoshopped or they take photos in something else. Now I try to rely on customer reviews or their pictures before I order something.
Most of the items I have ordered have gotten to me, but sometimes, on rare occasion a few items have gotten lost in transit. I am always assured of a refund when that happens.

Date of experience: February 21, 2018
New Jersey
1 review
0 helpful votes
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Awesome
February 23, 2018

I love wish... I wish sometimes that the descriptions were better and how many items u get. I like the wish app, and the way

Date of experience: February 21, 2018
GB
1 review
0 helpful votes
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Wish review
February 23, 2018

Overall very good. However some items are very slow being delivered or do not arrive at all. Customer services is very good at resolving any issues.

Date of experience: February 21, 2018
Switzerland
1 review
0 helpful votes
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Complicated
February 23, 2018

Need simplicity
On reçoit la commande en x fois.
Souvent Soucis de taille,
Matériaux de qualité moindre

Date of experience: February 21, 2018
Norway
1 review
0 helpful votes
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I do like Wish:-)
February 23, 2018

I have a god experience with Wish, everything I have bought here gave me what I wanted. Good service and delivering

Date of experience: February 21, 2018
Florida
1 review
0 helpful votes
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Excelent!
February 23, 2018

When i not satisfied with any article, the Team of Wish return my money... I am a client of Wish since pair of years.

Date of experience: February 21, 2018
Canada
1 review
0 helpful votes
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Great shopping experience
February 23, 2018

I have never had any problems shopping on Wish. All requests were answered promptly and any refunds needed were also issued promptly. Love shopping on Wish.

Date of experience: February 21, 2018
Italy
1 review
0 helpful votes
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A fantastic experience
February 23, 2018

Excellent prices, accuracy in delivery and maximum seriousness in repayment, when the requested item is not delivered on time

Date of experience: February 21, 2018
Portugal
1 review
0 helpful votes
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Good
February 24, 2018

Some orders havent corresponded to what i thougth i was buying, but when i conplain i get refund for them

Date of experience: February 21, 2018