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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Z zakupów na Wish jestem bardzo zadowolony, ceny bardzo przystępne. Obsługa klienta na wysokim poziomie. Wpadki zdarzają się każdemu, ale cierpliwość rekompensuje niedogodności. Szkoda, że czas oczekiwania na kupiony produkt jest tak długi. Poza tym same produkty są bardzo dobre, wysoka jakość wykonania (no może nie koniecznie wszystkie), a przede wszystkim podoba mi się design produktów. Podsumowując: cieszę się, że mogę robić zakupy na Wish i dość często polecam wszystkim znajomym aby skorzystali z tej świetnej i wygodnej formy zakupów dzięki Wish. Serdecznie pozdrawiam całą załogę obsługi klienta w Wish i dziękuję za każdą pomoc jaką od Was otrzymuję. Z szacunkiem i poważaniem: Franciszek Fulara.
Fun to shop for strange things you don't find in shops and if they are it's cheaper most of the time customer services are one of the best I connected some orders take longer than the time stated but it has to travel from out of the country only had two items not turn up out of over 50 orders better than other on line shops I have used in the last five years
I have ordered many things and have been completely satisfied. Then again I have gotten broken items and the size chart is WAY off. I wish I could see my account receipts because I am often wondering what I am paying. I will say this site is addictive.
Sometimes it does take a while for the items to arrive but sone other times they arrive very fast. Prices are great and the quality too!
I've had several orders that were missing pieces I emailed wish.com over and over again but never to hear from them I just sent one recently and I wanted to resend the whole kit and caboodle because they didn't send me all the pieces where I could even use what I purchased so yeah it's not a good review
Wish is where you find everything and everything for great prices. Wish has items for all ages and gender. Its the best way to buy a gift.
Super site car on navigue facilement, c'est même ludique. De plus, on trouve facilement ce que l'on cherche, il y'a du choix et c'est pas cher.
They sent me the incorrect item. When I notified them. They gave me the run around and then wanted me to ship the item back to China. I kept repeatedly being asked to fill out online questionnaire, but they never made good.
Prices are ok, product's quality are good. But, i think it's better do shop before end of year, cause delivery has a big delay. Anyway, i'm satisfied.
Everything has been great yet there are a few that where very cheaply made, fake, wrong item, broke, ageing creams are a joke, some jewelry turned black so no buying jewelry stick with home stuff socks and so on
Sometimes I am disappointed that the item I think I am ordering isn't the same one in the picture. You have to read all the descriptions just to be sure that the pens you order aren't just a refill. Sometimes the picture looks so nice but then you get the dress your ordered and it doesn't look like the picture, it's much cheaper material. Either it has been photoshopped or they take photos in something else. Now I try to rely on customer reviews or their pictures before I order something.
Most of the items I have ordered have gotten to me, but sometimes, on rare occasion a few items have gotten lost in transit. I am always assured of a refund when that happens.
Overall very good. However some items are very slow being delivered or do not arrive at all. Customer services is very good at resolving any issues.
Need simplicity
On reçoit la commande en x fois.
Souvent Soucis de taille,
Matériaux de qualité moindre
I have a god experience with Wish, everything I have bought here gave me what I wanted. Good service and delivering
I have never had any problems shopping on Wish. All requests were answered promptly and any refunds needed were also issued promptly. Love shopping on Wish.
Excellent prices, accuracy in delivery and maximum seriousness in repayment, when the requested item is not delivered on time
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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